IT Support

• Execute audit engagements in accordance with Hong Kong Standards on Auditing (HKSAs), applying HKFRS and IFRS.
• Manage audit fieldwork, prepare detailed documentation and working papers, and review the work of junior auditors.
• Conduct audits of financial statements and internal controls.
• Serve as a key client liaison, understanding client needs and providing high-quality audit advice.
• Identify significant audit findings, support reporting processes, and provide recommendations for corrective actions.
• Coordinate closely with Hong Kong audit teams to ensure timely and high-quality deliverables.
• Mentor and guide junior team members, fostering a culture of knowledge sharing and continuous improvement.
• Collaborate with cross-functional teams to address audit observations.
• Stay updated on industry regulations and best practices.
• Consistently meets deadlines and prioritizes tasks to deliver on schedule.
• Accountable for measurable results and continuous improvement of deliverables.

Assistant Audit Manager, Mandarin & English

• Provide staff support through the IT helpdesk (Jira Service Management) for day-to-day IT matters
• Manage access to SaaS systems, including regular reconciliation (Microsoft 365, Okta, Atlassian, Slack, Zoom)
• Set up email accounts, groups and calendars (Microsoft 365, Exchange Online, AD/Entra ID)
• Install, configure, and upgrade software for self-hosted systems
• Server maintenance and upgrades
• Monitor servers and services (Zabbix), resolve or escalate incidents
• Troubleshoot outages, creating RFO (Reason of Outage) documents if required
• Handle IT matters as needed during staff onboarding/offboarding, including endpoint enrollment (MDM) and asset delivery
• Support local office facilities: workplace equipment, network and meeting-room setup, hardware inventory, and coordination with local vendors and the office landlord
• Work with the wider IT and Security team to build, document, and implement internal processes and workflows
• Contribute to the continuous improvement of the organization’s security hygiene and policies
• Help with hardware service and maintenance
• Plan and deliver assets to employees

IT Engineer

• Provide first-line IT support for daily user issues, service requests, and general helpdesk enquiries.
• Troubleshoot and resolve common hardware, software, printer, and access-related problems.
• Log, track, and update support tickets, ensuring issues are resolved within agreed timeframes.
• Assist with setting up laptops, desktops, monitors, peripherals, and user accounts for new employee starters.
• Support the onboarding process by preparing devices, coordinating account creation, and ensuring new starters have the tools they need on day one.
• Work with internal teams to support employee moves, changes, and leavers where required.
• Coordinate with external vendors and service providers for equipment orders, repairs, and support requests.
• Monitor IT stock levels and help maintain an accurate inventory of devices and accessories.
• Assist with routine system administration and maintenance tasks under the guidance of senior IT staff.
• Maintain clear documentation for support procedures, setup guides, and common fixes.
• Escalate more complex issues to senior team members or specialist support teams when needed.
• Contribute to a professional, customer-focused IT support service across the organisation.

Junior IT Administrator

• Lead and execute the deployment of IT infrastructure and network for the new manufacturing facility in Penang
• Manage a local IT team of up to 4 FTEs, covering infrastructure, networking, end-user services, and support operations
• Participate in IT infrastructure planning during facility construction phases (design review, FIT-out, FAT/SAT)
• Coordinate with general contractors, electrical consultants, and low-voltage subcontractors for IT scope
• Set up on-premises IT server rooms, including rack layout, power distribution, cooling, and cable management
• Deploy and manage server environments, including Active Directory, DNS, DHCP, file/print services, and backup solutions
• Maintain comprehensive and accurate as-built documentation, network diagrams, system inventories, and standard operating procedures (SOPs)
• Design and implement IT networks, including core, distribution, and access layers
• Support business operations, optimize existing systems, and plan future upgrades
• Ensure all local IT operations align with AIXTRON's ISO 27001 certified Information Security Management System (ISMS)

IT Support jobs in Malaysia

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Assistant Audit Manager, Mandarin & English

IT Engineer

Junior IT Administrator

IT Manager