IT Support

• Oversees AI system projects and/or programs of a complex nature
• Brings project management discipline to Enterprise AI projects
• Coordinates across engineering, product, data, and partners to move evolving AI work into structured, deliverable execution
• Assembles and leads the project team
• Identifies appropriate resources needed
• Develops schedules to ensure completion of AI delivery projects
• Manages stakeholder partnerships and mitigates risks
• Familiar with the system scope and project objectives
• Oversees the interdependencies and integration of interrelated AI projects
• Sets strategies and leads program execution to deliver longer-term business value
• Applies working knowledge of AI/ML delivery concepts
• Partners effectively with product management and engineering stakeholders to translate technical direction into structured delivery plans

Senior IT Project Manager, Enterprise AI Delivery

• Uses current programming language and technologies.
• Writes code and completes programming.
• Performs testing and debugging of applications.
• Completes documentation of procedures for installation and maintenance.
• Interacts with users to define system requirements and/or to add necessary modifications.
• Other duties as assigned.

Senior IT Software Engineer

• Leading end-to-end project management for infrastructure, cloud, and database initiatives
• Facilitating Agile Scrum ceremonies
• Applying traditional project management techniques such as project charter development
• Managing and maintaining JIRA project boards, backlogs, epics, stories, and sprint configurations
• Collaborating with infrastructure, cloud, and database teams
• Identifying, tracking, and mitigating project risks, issues, and dependencies
• Coordinating resource planning and task assignments across technical teams
• Producing and distributing regular project status reports, dashboards, and executive summaries

IT Operations Project Manager

• Compiling and developing documentation to create a knowledge base for software and hardware supported by the Delivery & Support team
• Supporting daily operations for the Regional Infrastructure team within North America with extended support globally
• Assisting other analyst(s) within the global domain function IT with day-to-day activities related to the procurement, deployment, and operational support of standard hardware and software offerings
• Providing first and second-level support for services provided through the Delivery & Support team
• Providing Hardware and software patch management
• Adhering to global IT standards and coordinate related activities with global IT teams
• Developing working relationships with internal and external business partners
• Maintaining technical knowledge by attending educational workshops, formal training, reviewing professional publications, establishing and expanding professional networks, and participating in professional societies
• Performing other duties as assigned

IT Analyst II – Regional IT Infrastructure

• Responsibility of client relationships with a variety of clients to build positive relationships.
• Leading multiple teams and providing performance feedback to all members of those teams when engagements end.
• Anticipating and addressing client concerns and resolving problems as they arise.
• Promoting new ideas and business solutions that result in extended services to existing clients.
• Continue learning the latest developments and the firm's standards and policies.
• Staying on top of industry developments and their effects on client's competitive position.

Audit Manager – Commercial Services

• Travel daily to company locations and fleet sites to install, diagnose, maintain, repair, and support vehicle installed and facility-based technology systems
• Install, troubleshoot, and repair 12-volt DC vehicle wiring, low voltage electronics, and associated hardware, including telematics devices, routers, power timers, and mobile computing equipment
• Provide onsite and remote technical support for network connected devices, mobile systems, and field technology platforms
• Configure, deploy, and support mobile devices and applications, including basic user training and troubleshooting
• Accurately document service activities, including diagnostics performed, repairs completed, parts used, and customer or end user interactions
• Communicate clearly and professionally with internal stakeholders, vendors, and end users to ensure service quality and customer satisfaction
• Maintain assigned tools, equipment, and inventory in proper working condition
• Identify recurring technical issues, recommend corrective actions, and contribute to continuous improvement of service delivery processes

IT Low Voltage Field Technician

• Help define and shape the technology foundation for the organization’s next generation of artificial intelligence, machine learning, and enterprise data platforms.
• Establish the strategic architecture, standards, and technology roadmaps for generative AI, large language models (LLMs), advanced analytics, and data engineering solutions across the health system.
• Collaborate with engineering, security, infrastructure, compliance, and business teams to design scalable, secure, and HIPAA-compliant solutions.
• Lead architecture workshops, develop reference architectures and technical standards, evaluate emerging AI and data technologies, and guide engineering teams in the design and implementation of enterprise solutions.
• Review solution proposals, participate in architecture governance and security reviews, and work closely with stakeholders to translate business requirements into practical and innovative technology strategies.

Enterprise Architect

• Ensure customer success in designing, building, and migrating applications, software and services to the Cloud.
• Collaborate with Humana enterprise teams and/or vendors/partners to define, mature and operationalize cloud patterns, reference architectures, and frameworks for successful cloud adoption.
• Lead architectural discussions, design exercises, and proof of concepts to create world class Cloud Native solutions while ensuring these solutions are practical, implementable and easily consumable by our application teams.
• Author or otherwise contribute to customer facing publications such as playbooks, run books, templates, standards guidance, etc. ensuring these artifacts enable our customers to easily consume Cloud capabilities at scale.
• Provide guidance and thought leadership to enterprise teams with modern/future state cloud architecture and drive discussions with teams about best practices, trade-offs, implications for technical design & decisions.
• Exercise independent judgment and decision making on complex issues regarding job duties and related tasks and works under minimal supervision.

Senior Enterprise Architect

• Develops and executes audit programs focused on cybersecurity risks, IT controls, and technology processes
• Prepares clear, executive-ready reports that highlight cybersecurity risks and provide applicable recommendations
• Collaborates with IT, cybersecurity, risk, and business stakeholders to validate findings, support remediation, and monitor progress
• Manages and develops a team of IT auditors, providing direction, coaching, and performance oversight
• Determines audit approach, resource allocation, and timelines
• Promotes continuous improvement in audit practices while maintaining regular communication with senior leadership and cross-functional teams.

IT Support jobs in Kentucky

See all jobs on JobTailor