Dispatcher

• Confirm job details with customers and accurately match jobs to the right technicians based on availability, location, and skillset, ensuring technician readiness and following up persistently until the job is assigned.
• Clearly communicate job details to technicians via phone, chat, or email, making multiple contact attempts as needed.
• Monitor and track open jobs in real time, ensuring follow-up until the technician confirms completion.
• Handle inbound and outbound communication with technicians and customers in a clear and professional manner.
• Resolve scheduling conflicts and escalate issues when necessary.
• Meet daily and weekly assignment targets, contributing to overall team performance.
• Document all relevant communication in the CRM to ensure visibility across teams
• Strong negotiation and persuasion skills; ability to effectively manage objections from field technicians and drive job commitment.

Dispatcher coordinating jobs between customers and technicians for tech support

Dispatcher Representative, Native English, Caribbean, LATAM

Dispatcher managing and coordinating service jobs remotely between customers and technicians. Facilitating job assignments and communication for a U.S.-based tech support company.

Merchandiser

• Maintain attractive presentation of the company’s products in compliance with Planogram.
• Ensure adequate products are available to the consumer.
• Ensure set compliance with planogram.
• Obtain additional shelf-facing wherever possible.
• Identify suitable positions for floor, shelf displays (Merchandisers MUST obtain Retailers permission to put up displays.
• Build displays and maintain display materials.
• Install Point-Of-Sales materials in all key areas as it is necessary to achieve strong visual impact.
• Remove damaged and expired goods from shelves.
• Report to Merchandising Supervisor, Regional Sales Manager, and Sales Representative out of stock situation.
• Report any other activity that might be significant eg. Competitors’ promotions, pricing etc.
• Ensure that company’s products are priced correctly for regular and promotional purposes and give special attention to In-Store promotion.
• Maintain good relationship with Retailers and consistent in maintaining high standards.
• Display the assigned products in prominent positions.
• Always check for new competitive product lines and relay information to Supervisor.
• Work on own initiative to increase sales in outlet.
• Always report to work neatly attired in the uniforms provided by the company.
• Always be punctual and consistent in working on Saturdays.
• Gain knowledge of work to achieve goals of the Merchandising Division.

Merchandiser managing company products in retail locations

Merchandiser responsible for maintaining company products in retail stores. Enhancing customer experience and increasing sales through effective merchandising strategies.

Assistant

• Work along with the Promotions/Marketing teams
• Ensuring the efficient execution of trade events and promotional activities

Promotions Assistant working with Marketing teams to execute events

Promotions Assistant

Promotions Assistant collaborating with Promotions/Marketing teams to ensure successful trade events execution. Seeking dedicated individuals passionate about Marketing and Promotions in a dynamic environment.

General

• Support the management, tracking, and distribution of promotional goods, POP materials, and branded assets
• Focus on inventory control, record-keeping, and the coordination of promotional items
• Execute Marketing Department activities in a timely and professional manner
• Prepare materials using the checklist, setting up and dismantling displays where required
• Ensure the proper return and storage of all products and equipment
• Receiving, logging, and dispatching POP materials, promotional goods, branded assets, and other promotional items
• Maintain accurate records of promotional inventory and monitor stock levels
• Prepare and submit inventory reports
• Coordinate requests for promotional materials and ensure timely distribution
• Ensure proper storage and organization of promotional assets

Promotions Coordinator managing promotional inventory and assets for Nestle Division

Promotions Coordinator

Promotions Coordinator overseeing management, tracking, and distribution of promotional goods and assets for Nestle Division. Focused on inventory control and ensuring timely availability.

Operator

• Participate in the manufacturing of pharmaceutical products
• Operate machinery and equipment in accordance with standard operating procedures

Manufacturing Operator participating in pharmaceutical production processes

Manufacturing Operator

Manufacturing Operator involved in the production of pharmaceutical products and operating machinery. Requires participation in equipment handling and adherence to operational procedures.

Agent

• To process all service requests using information from various sources, ensuring accuracy and completion.
• Accurately process service applications for all DIGICEL H&E customers and make any updates/changes, discounts, costs, to customer records when required on the related systems, e.g. TCRM.
• Provide support to internal support teams as it relates to customer queries and service requests within given guidelines
• Ensure accurate and timely provisioning, maintenance and updates of all customer accounts
• Action outstanding service requests for all DIGICEL customers that are submitted on POS/Remote Authorization via the Channel Partners
• Contact customers to discuss/clarify request for services and manage email and fax requests by processing.
• Answer and provide support to the Toll Free/Symposium telephone line for dealers and Dispatch Team as per agreed SLA
• Liaise with Sales Representatives and Account Managers, to validate, assess and analyze service requests and where necessary make amendments to service requests.
• Acknowledge receipt of orders by way of return call or email to customer/Account Manager.
• Perform any other job related duties that may be required

Service Delivery Agent processing customer service requests for Digicel

Service Delivery Agent

Service Delivery Agent responsible for processing all service requests for DIGICEL customers. Ensuring accuracy in record updates and providing support to internal teams.

• Consult with clients to understand their travel goals, budgets, and preferences
• Research and recommend destinations, accommodations, and activities
• Manage bookings for flights, hotels, cruises, and vacation packages
• Provide support and solutions for client questions before, during, and after travel
• Stay up to date on travel trends, policies, and promotions

Travel Advisor helping clients plan and book unforgettable trips

Travel Advisor

Travel Advisor working remotely to assist clients with trip planning and booking. Focused on providing tailored travel experiences and managing client inquiries.

General jobs in Jamaica

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