Frontend Engineer

• Designing, developing, testing, and maintaining software applications and systems
• Translating functional and technical requirements into scalable solutions
• Writing and optimizing code across backend and/or frontend systems
• Supporting system integration, data interfaces, and application performance improvements
• Conducting testing, debugging, and troubleshooting activities
• Developing technical documentation to support system design and functionality
• Collaborating with cross-functional teams to ensure successful delivery of solutions
• Leading development efforts and mentoring junior developers (for Senior / Lead-Level)
• Designing system architecture and scalable application frameworks (for Senior / Lead-Level)
• Supporting integration, system testing, and deployment activities (for Senior / Lead-Level)
• Managing development timelines, tasks, and deliverables (for Senior / Lead-Level)
• Contributing to technical strategy and solution design decisions (for Senior / Lead-Level)

Senior Software Developer, Web Developer

• Design, develop, and maintain robust, scalable, and high-performance web applications
• Build and evolve shared component libraries and design-system assets used across multiple Mobility applications
• Develop systems designs, and drive alignment across teams
• Implement comprehensive automated testing strategies, including unit, integration, end-to-end, load, and performance testing
• Identify bottlenecks and tech debt; drive incremental scalability, and stability improvements
• Develop and enhance automation frameworks for testing, monitoring, auto-scaling, continuous integration and deployment to reduce time to market
• Partner with Product, Design, and UX to deliver high-quality user experiences
• Conduct code reviews (comment, approve, seek revisions, merge), and champion engineering best practices, and continuously raise the quality bar
• Troubleshoot complex production issues, devise fixes, author root cause analysis documents, and ensure lasting performance and reliability
• Maintain robust documentation (design docs, run books, change management docs, and readiness plans)
• Provide live-site production support, ensuring rapid incident resolution, and driving continuous improvement
• Drive cross-team projects as a single-threaded-owner (STO) or tech lead, and actively unblock other engineers to make progress
• Gain hands-on experience with automation and AI-driven engineering solutions.

Senior Web Engineer

• Own the end-to-end member eligibility process — from receipt of client eligibility files through verification of active insurance coverage in Athena Health
• Define and enforce client eligibility file completeness standards; establish intake SLA with Client Success for incomplete or missing demographic and insurance data
• Implement and manage real-time eligibility (RTE) verification (using ANSI X12 270/271) transactions to confirm active coverage before claims are submitted
• Develop and maintain a reconciliation process to ensure all active members in Zuora have corresponding verified records in Athena
• Identify and resolve eligibility discrepancies, retroactive terminations, and coverage changes before they result in denied claims or revenue loss
• Monitor eligibility-related denial trends and implement upstream controls to reduce recurrence
• Oversee the accuracy and completeness of claims preparation and entry across all Virta Health products — Diabetes Reversal, Diabetes Management, and Sustainable Weight Loss
• Ensure all claims are coded correctly and submitted within payer-specific timely filing windows
• Monitor claim submission lag — the time between billing period close and claim submission — and establish benchmarks to reduce exposure
• Work with Engineering to improve the flow of billing trigger data from Spark into Athena, reducing manual intervention in claims entry
• Implement pre-submission claim scrubbing processes to improve clean claim rates and reduce first-pass rejections
• Maintain working knowledge of CPT, HCPCS, and ICD-10 coding requirements relevant to Virta Health's digital health and value-based care model
• Manage provider and program credentialing and payer enrollment for all applicable Virta Health providers, locations, and product lines
• Ensure all providers are enrolled with payers prior to service delivery to prevent claim denials related to credentialing status
• Maintain a credentialing tracking system with defined renewal timelines, expiration alerts, and re-credentialing workflows
• Coordinate with Legal, HR, and Clinical Operations on provider onboarding and payer network participation requirements
• Recruit, onboard, and develop front-end RCM staff including eligibility specialists, claims entry staff, and credentialing coordinators
• Establish role-specific SOPs, training programs, and performance expectations for all front-end positions
• Conduct regular performance reviews and provide coaching to develop staff competency in eligibility verification, coding, and claims entry
• Partner with the Manager/Director of Operational Effectiveness on reporting and process improvement initiatives affecting front-end functions.

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Senior Software Developer, Web Developer

Senior Web Engineer

Manager, Front End Revenue Cycle