Front Desk

• Answer all incoming calls promptly and professionally.
• Ensure patients receive a warm, friendly, and personalised experience.
• Handle patient enquiries and direct calls appropriately.
• Provide excellent customer service while maintaining professionalism and empathy.
• Accurately record and communicate patient information.
• Learn and use the practice's internal software (full training provided).

Medical Front Desk Receptionist for a plastic surgery practice in the United States

Medical Front Desk Receptionist

Medical Front Desk Receptionist becoming the first point of contact for a busy plastic surgery practice. Ensure outstanding patient service and a seamless experience for callers.

• Manage the clinic's calendar end to end — triage, scheduling, and missed-call recovery
• Identify and respond to 12 life-threatening red flags for emergency triage
• Run daily missed-call recovery, touching new leads within 20 minutes
• Use Practice Management System (PMS), dialer, and SMS tools to manage client communication

Front Desk Operator managing veterinary clinic revenue calls

Virtual Front Desk Operator, Vet Clinics

Virtual Front Desk Operator for veterinary clinics managing calls and appointments. Requires experience in customer-facing roles with English fluency.

Front Desk jobs in Philippines

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Medical Front Desk Receptionist

Virtual Front Desk Operator, Vet Clinics