Financial Crime

• Own and manage complex investigative escalations, including multi‑account and multi‑entity investigations
• Serve as the central escalation point for urgent or high‑severity matters requiring senior leadership awareness or immediate action.
• Ensure appropriate identification of subjects, activity scope, and risk exposure across cases.
• Conduct 1:1s, performance reviews, coaching, and development plans; address performance issues with timely documentation and escalation as needed.
• Build team capability through onboarding, ongoing coaching, and targeted training on typologies, investigative methods, and narrative quality.
• Establish and monitor quality standards; ensure staff follow procedures and documentation requirements.
• Review and challenge investigative analyses, conclusions, and SAR determinations to ensure they are sound, defensible, and well‑documented.
• Partner with QA and Governance teams to identify systemic issues, trends, or control gaps emerging from complex investigations.
• Provide investigative support and coaching to product‑aligned SAM, Fraud, and Sanctions teams.
• Serve as a subject‑matter expert on advanced typologies, investigative techniques, and analyst judgment.
• Support responses to regulatory inquiries, exams, and enforcement‑related follow‑ups as needed.

Manager, Advanced Financial Crimes Investigations – BSA/AML & Sanctions Operations

• Conduct compliance oversight reviews of business lines and third parties to assess adherence to applicable laws, regulations, and company policy. Evaluate the adequacy of internal controls and support remediation efforts as needed. Prepare procedures, workpapers, reports, and other supporting documentation.
• Serve as a subject matter resource to help ensure documents, projects, processes, and product initiatives align with regulatory requirements and company standards.
• Contribute to the development and maintenance of line-of-business guidance and standards related to AML compliance.
• Partner with business lines and third parties to implement AML initiatives and provide support through training, process documentation, and ongoing consultation.
• Provide advisory support to the first line of defense by answering questions, offering technical guidance, and assisting with issue identification and resolution.
• Support risk and compliance assessments of new or changing products, services, processes, and procedures to help ensure BSA and OFAC requirements are considered and addressed.
• Assist with implementing and improving procedures, tools, and controls in coordination with team members and stakeholders.
• Monitor and help validate compliance with third-party contractual obligations related to service delivery, as applicable.
• Maintain knowledge of relevant financial services products, emerging risks, and the AML regulatory environment.
• Review proposed and existing laws, regulations, and guidance to evaluate potential business impact and communicate key considerations to stakeholders.
• Perform other duties or special projects as assigned.

BSA/AML Risk Analyst II

• Owns the lifecycle management of BSA/AML operational policies, procedures, and standards
• Coordinates BSA/AML training content, deployment, and documentation
• Manages audit, validation, and regulatory exam coordination and response tracking
• Provides governance oversight but does not directly manage alert or investigation production queues

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Manager, Advanced Financial Crimes Investigations – BSA/AML & Sanctions Operations

BSA/AML Risk Analyst II

Manager, BSA/AML and Sanctions Governance – Program Enablement