Financial Crime

• Works both independently and within teams to conduct complex data analysis and identify, assess and mitigate financial crimes risk
• Executes policies and procedures to meet the bank's compliance with laws, regulations, and industry standards
• Assumes leadership responsibilities within a group or team
• Responsible and accountable for risk by openly exchanging ideas and opinions, elevating concerns, and personally following policies and procedures as defined
• Accountable for always doing the right thing for customers and colleagues, and ensures that actions and behaviors drive a positive customer experience
• While operating within the Banks risk appetite, achieves results by consistently identifying, assessing, managing, monitoring, and reporting risks of all types
• Assumes team leadership roles and responsibilities as required by management
• Possesses strong working knowledge of financial crimes trends and typologies
• Meets regulatory and business deadlines
• Makes appropriate risk decisions related to financial crimes risk
• Writes accurate and complete reports that are supported by facts
• Considered a subject matter expert in the specific field for which they have a responsibility and the related Bancorp policies and procedures
• Performs required tasks with minimal supervision
• May lead team meetings or conduct one-on-ones with peers or direct reports
• Understands the impact of organizational changes and assists with communicating those changes
• Maintains knowledge of current and emerging issues and risks in the compliance and regulatory environment
• Contributes to financial crimes policies, procedures, and risk assessments as required
• Identifies areas of process improvement to increase departmental efficiencies
• Manages projects designed to improve the quality or efficiency of work produced
• Maintains strong working relationships with all business lines and support groups
• Prepares and manages communications with business lines, support groups, and external parties to ensure timely receipt of the requested information
• Conducts complex data analysis and document findings appropriately
• Leads special projects as assigned
• Provides data and analytical support to business partners

Senior Financial Crimes Analyst

• Serve as a subject matter expert responsible for conducting detailed reviews and dispositioning complex alerts
• Participates in the analysis, update, and implementation of financial crimes policies and procedures
• Analyzes data to identify financial crimes risks and develop recommendations
• Works with senior leadership to set strategic direction for the department
• Monitors financial crimes-related regulatory and industry developments and provides input

Financial Crimes Officer II

• Responsible for owning, governing, and continuously enhancing the Bank's AML/CFT and Financial Crimes Compliance training program
• Establishes and maintains a risk-based training framework aligned to regulatory expectations, enterprise risk assessments, and the Bank's control environment
• Ensures training operates as a key component of the organization's FCC compliance risk management program
• Accountable for training program effectiveness, regulatory alignment, and audit and regulatory examination readiness
• Partners with senior stakeholders across Compliance, Risk, People & Culture, and business lines

Financial Crimes Compliance Training Director

• Conduct complex data analysis and document findings
• Evaluate system activity and generated alerts in accordance with compliance expectations
• Make appropriate risk decisions related to financial crimes risk
• Escalate matters associated with Financial Crimes activity
• Work with various business units to understand Financial Crimes alerted activity
• Complete assigned work in a timely and accurate manner
• Maintain knowledge of current and emerging risks in compliance and regulatory environment
• Identify areas of process improvement to increase departmental efficiencies

Financial Crimes Analyst II

• Investigate alerts and cases generated from transaction monitoring systems related to merchant acquiring activity
• Analyze merchant-level transaction data to identify anomalies and red flags
• Identify and investigate merchant acquiring-specific typologies
• Prepare and file SARs and CTRs accurately and timely
• Review and investigate partner referrals and escalations
• Document investigative findings clearly and accurately within case management systems
• Meet defined SLAs, productivity expectations, and quality standards
• Escalate high-risk or complex matters to the Manager
• Maintain current knowledge of BSA/AML and OFAC regulations
• Collaborate with BSA/AML peers, Fraud Operations, and partner oversight teams

Analyst, BSA/AML Operations

• Investigates, monitors and reports on cases involving potential threats to the Bank to ensure compliance with regulatory requirements.
• Responsible for filing applicable reports and escalating financial crime related matters when appropriate.
• Reviews and Analyzes system activity and generated alerts in accordance with Financial Crimes Compliance expectations.
• Ability to analyze Financial Crimes and Fraud related triggers related to risk activity.
• Appropriately escalates matters associated with Financial Crimes activity that warrants engagement from supervisory staff.
• Prepares Reports and recommends appropriate follow-up.
• Provides Financial Crimes related Support and Works with the first line of defense for the bank.
• May provide customer support to internal and external customers.
• Works with various business units to understand the Financial Crimes and Fraud alerted activity and to ensure compliance with laws.
• Possesses working knowledge of industry trends.
• Ability to complete assigned work in a timely and accurate manner.
• Ability to communicate effectively verbally and in writing with internal and external customers on Financial Crimes or Fraud related matters.

Financial Crimes Specialist

• Review and investigate alerts generated from transaction monitoring systems using a risk-based approach to identify potentially suspicious activity or unusual behavior.
• Analyze transactional activity, payment flows, customer behavior, and account activity to identify anomalies, red flags, pass-through activity, layering concerns, or unusual patterns.
• Conduct customer due diligence reviews utilizing internal systems, KYC/CIP information, transactional analysis, and external research tools.
• Document investigative findings clearly, accurately, and professionally within case management systems in accordance with BSA/AML documentation standards.
• Prepare detailed alert narratives that clearly explain the activity reviewed, investigative steps performed, findings identified, and rationale for disposition decisions.
• Escalate higher-risk, complex, or potentially suspicious activity to the Case Investigation Team for enhanced review and potential SAR determination.
• Maintain investigative documentation and supporting evidence, including screenshots, research findings, and transaction analysis, sufficient to support quality assurance, audit, and regulatory review.
• Review transactional history to identify expected versus unusual customer behavior patterns and determine whether activity aligns with product usage expectations.
• Support FinCEN 314(a) and 314(b) information sharing requests and assist with law enforcement inquiries and legal process responses under the direction of senior staff.
• Collaborate with Case Analysts, Quality Assurance, Compliance, Fraud, and internal stakeholders to support ongoing investigations and operational objectives.
• Meet established service level agreements (SLAs), productivity standards, and quality expectations for assigned alert queues.
• Maintain current knowledge of BSA/AML regulations, OFAC requirements, FinCEN guidance, financial crime typologies, and internal procedures.
• Support ongoing process improvements, procedural updates, training initiatives, and quality enhancement efforts within the Operations Team.

BSA/AML – Alert Analyst II

• Develop, implement, and maintain AML policies and procedures
• Ensure adherence to regulations affecting iLottery and iGaming
• Develop and implement compliance programs, policies, and reporting mechanisms
• Formulate approaches to align with AML regulations and work alongside auditors and regulators
• Conduct regular risk assessments to identify and assess potential money laundering and terrorist financing risks
• Report suspicious activity to the relevant authorities in a timely and accurate manner
• Develop and maintain effective monitoring systems to identify suspicious and fraudulent activity
• Investigate suspicious activity and conduct due diligence on clients and transactions
• Act as the point person for audits, exams, and other regulatory inquiries
• Collaborate with various teams including legal, finance, and operations
• Maintain partnerships with regulatory bodies in the iLottery and iGaming industry as well as other collaborators
• Lead AML compliance training for team members on identifying suspicious activities and guide other employees on AML matters.

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