Events

• Complete order screening accurately and in a timely manner
• Identifying valid or fraudulent transactions
• Contacting customers via telephone to verify purchases
• Position does require regular inbound and outbound customer interaction via phone
• Identify and communicate potential process improvements in the fraud processes as needed
• Identify fraud patterns and communicate across team and to management
• Monitoring voicemail, e-mail, messages, and related information for support inquiries
• Maintain effective working relationships across internal and external departments, as necessary

Analyst – Fraud/Loss Prevention

Analyst, Fraud/Loss Prevention

• Partner with Damage Prevention program and element owners to map current‑state processes, identify inefficiencies, and redesign workflows using Kaizen, Lean, and Six Sigma principles.
• Facilitate hands‑on process improvement workshops focused on optimizing execution, clarity of handoffs, and system connectivity.
• Document optimized processes and how individual elements interconnect across Damage Prevention and ROW & Threat Management.
• Apply continuous improvement methodologies to support bottom‑up process redesign, independent of existing governance or organizational constructs.
• Serve as a process improvement partner, not a program owner.
• Enable practical, scalable process designs that support the evolution of current operating models.

Damage Prevention Engineer

• Pull orders and prep for outbound shipment
• Load and unload freight accurately
• Inspect products and ensure they meet customer expectations

Forklift Driver

• Completes the daily tasks required for Store Loss Prevention and safety programs
• Maintains positive relationships with Store Management
• Conducts apprehensions within established policies and guidelines
• Communicates with store Associates on damage and shrink initiatives
• Identifies and resolves internal and external theft
• Adheres to established shoplifter guidelines and policies
• Provides timely, courteous and knowledgeable service to customers
• Promotes a culture of honesty and integrity; maintains confidentiality
• Observes, apprehends, and/or deters any acts of dishonesty from outside sources
• Participates in investigations and surveillance as assigned
• Ensures apprehensions are consistent with store theft activity
• Completes and distributes paperwork in an accurate and timely manner
• Maintains appropriate evidence, demonstrates understanding of law enforcement procedures and professionally participates in legal activities as needed (e.g., police calls, etc.)
• Coordinates and complete shrink related activities in partnership with Store Management
• Adheres to all labor laws, policies, and procedures
• Supports and participates in store shrink reduction goals and programs
• Encourages Associate use of shrink reduction resources
• Promotes safety awareness and supports maintenance of a safe environment

See all jobs on JobTailor

Analyst – Fraud/Loss Prevention

Analyst, Fraud/Loss Prevention

Damage Prevention Engineer

Forklift Driver

Retail Loss Prevention Detective