Engineering Manager

• Provide leadership and direction to RPM Project Managers and Operations team members
• Ensure the implementation of tactical and strategic activities supporting the ICT RPM Portfolio
• Lead, grow and motivate a highly talented, diverse, world-class performance RPM team
• Direct, develop, and coach the RPM team including project managers
• Attract and retain talent in line with business need
• Ensure that the RPM team are motivated and engaged through regular coaching and performance acceleration
• Drive functional excellence in developing and sharing best practices across the team
• Collaborate with RPM project teams to establish objectives and evaluate progress of direct reports and the RPM team
• Generate novel and unique solutions to both project and organizational challenges
• Develop harmonious working relations with other functions
• Ensure effective stakeholder management and establish governance processes for communication and escalation
• Manage RPM Projects to solve problems and implement improvements with well-defined plans and delivery methodologies.

Senior Engineering Manager – Product Management, ICT

• Lead a team of senior engineers developing Twilio's next-generation media processing stack
• Drive technical architecture decisions for low-latency, high-throughput media systems
• Collaborate with product, platform teams, and other engineering teams to define technical roadmaps
• Establish engineering excellence through code quality standards, testing practices, and operational reliability
• Mentor engineers and provide technical guidance on complex media processing challenges
• Balance technical debt reduction with feature development while maintaining service reliability
• Build and evolve systems handling real-time media processing at scale
• Own service performance metrics, reliability targets, and continuous improvement initiatives
• Partner with engineering leaders to align media platform capabilities with broader Voice strategy
• Make key technology stack decisions that impact Twilio's media processing capabilities.

Senior Engineering Manager, Voice and Video

• Leading and managing technical projects from initiation through the full project lifecycle
• Accountable for delivering medium to large technical projects on time, within defined scope and within budget
• Engaging with customers to define project scope and objectives
• Development and management of project plans, schedules, budgets
• Communicating with customers and project team around project milestones and dependencies
• Co-ordinating the project team on day-to-day activities
• Ensuring project methodologies, business processes and project documentation are followed and maintained
• Effective communication with stakeholders and decision makers on project progress, reporting and escalating to senior management as needed
• Support the development teams during implementation to co-ordinate with the customer, to clarify requirements and to help successfully deliver quality applications
• The use of Software Development Lifecycle tools such as Azure DevOps, JIRA & SharePoint to capture and monitor requirements for the cross functional teams
• Ensure high standards of customer engagement and services are maintained
• Expected to complete work-related training and learning, supported by TEKenable, with the goal of obtaining relevant certifications (e.g.PMP, Prince II methodologies, ScrumMaster, etc)
• Understand, comply with and actively promote adherence to ISO27001 and ISO9001 policies and procedures

Senior Project Manager – Software

• Lead, mentor, and develop an engineering team within the Pay Pillar.
• Foster a culture of continuous learning, personal growth, and open communication to enhance team engagement and performance.
• Actively participate in recruiting, onboarding, and building a diverse and inclusive team.
• Provide strong technical guidance, ensuring best practices, scalability, and maintainability in all solutions.
• Work closely with the Principal Engineer to prioritize and address technical challenges effectively.
• Contribute hands-on where needed—reviewing code, supporting system design, and guiding the team in building complex distributed systems.
• Partner with Product Managers, Designers, and other Engineering teams to deliver cohesive, high-quality solutions.
• Champion the observability strategy, ensuring service level objectives (SLOs) are defined and met.
• Implement robust monitoring tools to proactively detect and address system issues.
• Drive the execution of key technical projects, ensuring timely delivery while maintaining quality.
• Regularly report to the Senior Engineering Manager on progress, strategy, and team challenges requiring support.

Engineering Manager jobs in Ireland

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Senior Engineering Manager – Product Management, ICT

Senior Engineering Manager, Voice and Video

Senior Project Manager – Software

Engineering Manager