Engineer

• Design, develop, customize, and maintain enterprise applications using Adobe Experience Manager (AEM).
• Build reusable AEM components, templates, dialogs, workflows, and services.
• Develop and customize solutions using AEM Sites, AEM Forms, AEM Assets, Content Fragments, and Experience Fragments.
• Design and implement Adaptive Forms, Form Data Models (FDM), Document Generation, and Interactive Communications.
• Develop workflows and document processing capabilities within AEM Forms.
• Integrate AEM with enterprise applications through REST/SOAP APIs, databases, Salesforce, SAP, and other third-party systems.
• Develop and maintain OSGi services, Sling Models, Servlets, and REST APIs.
• Collaborate with architects, UI/UX designers, business analysts, QA teams, and developers throughout the project lifecycle.
• Participate in solution design, code reviews, troubleshooting, and performance optimization.
• Ensure solutions follow Adobe best practices for scalability, security, and maintainability.
• Support deployments, production issue resolution, and technical documentation.
• Actively participate in Agile ceremonies, sprint planning, and continuous improvement initiatives.

AEM Engineer – Adobe Experience Manager

• Own technical execution of all new client onboardings, ensuring smooth and timely experiences
• Deploy core services across new partnership launches
• Obtain access to new client services and systems, managing software/platform transitions
• Maintain accurate documentation in ConnectWise and ITGlue
• Monitor Fleet and OBOF progress
• Support onsite techs for Network Connect clients
• Execute technical offboarding for departing clients
• Support Sidekick projects as assigned
• Continuously improve templates, documentation, and onboarding processes
• Archive project materials and confirm project closure

Technical Project Engineer

• Design, develop, and maintain scalable backend services using Node.js.
• Build and manage microservices following clean architecture principles.
• Implement event-driven and asynchronous processing solutions in AWS.
• Define infrastructure as code using CloudFormation.
• Ensure high-quality code through testing and best development practices.
• Collaborate closely with cross-functional teams, contributing to product and business discussions.

Senior Node Engineer, AWS

• Design, build, and optimize large-scale search and retrieval platforms.
• Develop backend services and APIs using Python frameworks such as FastAPI or Flask.
• Build and maintain ETL and data ingestion pipelines.
• Implement semantic search, vector search, KNN retrieval, and Retrieval-Augmented Generation (RAG) solutions.
• Design and optimize retrieval strategies, including reranking, query decomposition, and document chunking.
• Work across Python and Node.js/TypeScript ecosystems to deliver scalable backend solutions.
• Develop and maintain asynchronous and event-driven ingestion pipelines using messaging and streaming technologies.
• Manage and optimize OpenSearch/Elasticsearch clusters, indexes, mappings, and search performance.
• Deploy, operate, and troubleshoot cloud-native solutions within AWS environments.
• Monitor, debug, and optimize production systems to ensure reliability, scalability, and performance.

Senior IA Engineer

• Own and resolve incoming tickets in Zendesk and FAC systems.
• Acknowledge support requests within SLA (1 hour).
• Collect logs, crash traces, and reproduction steps for investigations.
• Validate engineering updates, apply fixes, and confirm resolution.
• Create and manage trial teams in FAC during POVs.
• Own technical setup during trials and handle support tickets.
• Escalate complex issues to engineering only after thorough investigation.
• Manage assigned customer accounts post-onboarding.
• Keep customers aligned to current Appdome engines and best practices.
• Track health in Totango, aiming for portfolio health above 90%.
• Drive CSAT engagement, requesting reviews and targeting 100% satisfaction.
• Partner with Enablement for onboarding.

Service Delivery Engineer – Remote

• Design and build backend services in Golang that integrate with payment processors and gateways
• Own critical money-movement flows end to end: authorization, capture, settlement, refunds, reconciliation, and chargeback/dispute handling
• Operate within PCI DSS scope
• Instrument and monitor payment health
• Mentor engineers and help raise the bar across the team.

Senior Payments Engineer – Acquiring, Payment Processing

• Automatización de gestión ABM: Diseñar, desarrollar e implementar scripts y flujos de trabajo para la automatización completa de los procesos de Altas, Bajas y Modificaciones (ABM), incluyendo el uso de Inteligencia Artificial (IA) para optimizar la toma de decisiones. • Gestión de identidades en entornos híbridos: Administrar el ciclo de vida completo de identidades en Active Directory, plataformas cloud (AWS) y aplicaciones internas y externas gestionadas por el equipo de IDM, garantizando consistencia, trazabilidad y aplicación del principio de mínimo privilegio en cada operación. • Seguridad aplicada a IAM: Aplicar y hacer cumplir principios de seguridad como least privilege, segregación de funciones (SoD) y revisión periódica de accesos, reduciendo proactivamente la superficie de ataque. • Gestión de accesos privilegiados: Colaborar en la administración y supervisión de cuentas privilegiadas, asegurando su correcta gestión, rotación y auditoría. • Análisis y resolución de incidencias: Analizar y resolver incidencias de segundo nivel relacionadas con la gestión de accesos, y utilizando Jira para el seguimiento y documentación de cada caso. • Optimización de procesos: Identificar, mapear y transformar procesos manuales de gestión de accesos en flujos automatizados, escalables y auditables, contribuyendo a la mejora continua del equipo. • Documentación y políticas de seguridad: Redactar y mantener documentación técnica del equipo; revisar políticas y normas vinculadas a la gestión de identidades, y proponer mejoras alineadas con buenas prácticas y estándares de seguridad de la información. • Consulta y validación de datos: Ejecutar consultas SQL para validar la integridad de los datos de identidad y garantizar la calidad del proceso de ABM.

Engineer I – IAM

• Design, develop, and maintain healthcare data integrations using HL7 v2.x, FHIR, and API-based standards
• Build and manage interface channels using integration engines such as Mirth Connect, CorePoint, Cloverleaf, or similar platforms
• Write and maintain SQL scripts to support interface mapping requirements
• Develop technical specifications and interface documentation for integration projects
• Troubleshoot and resolve interface errors and data flow issues in production environments
• Handle variability across multiple upstream EHR and vendor systems with non-standard HL7 implementations
• Collaborate with clinical, IT, and business stakeholders to gather requirements
• Ensure compliance with healthcare regulations and security standards

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