Ecommerce

• Build and maintain strong relationships with key e-commerce platforms and other Digital partners
• Negotiate and manage partnership agreements to ensure mutual benefits and alignment with Samsung's business goals
• Manage both 1P (Retail) and 3PD (Marketplace) business models effectively, ensuring seamless integration and optimization of both channels to maximize sales and customer satisfaction
• Represent local subsidiaries' voice on key requests and engage with regional platform partners to address their needs
• Regular close monitoring of business key indicators and store setup to assess local performance, including putting forth recommendations to improve the business

Regional Assistant Manager – Digital e-Commerce

• Lead end-to-end delivery of innovation and system enhancement projects — from ideation through go-live — ensuring scope, quality, and committed timelines are met across concurrent initiatives.
• Translate business requirements into structured specifications and collaborate with IT and vendors to design, implement, and validate scalable digital solutions.
• Own and maintain a central execution tracker, risk register, and project documentation as the single source of truth across all initiatives.
• Conduct data analysis, define KPIs, and monitor performance metrics to surface improvement opportunities and inform prioritisation decisions.
• Design and enforce standardised intake processes and SOPs for system enhancements and issue management, including lead times and escalation protocols.
• Prepare and distribute structured stakeholder updates — weekly status reports, newsletters, and risk flags — to maintain visibility and drive timely decisions.
• Facilitate workshops, alignment sessions, and ceremonies to resolve trade-offs, secure decisions, and manage stakeholder expectations.
• Proactively identify blockers and root causes, propose actionable solutions, and champion a culture of continuous improvement in how change is delivered.

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Regional Assistant Manager – Digital e-Commerce

Senior Ecommerce Project Manager, Tech