DevOps Engineer

• Collaborate closely with fellow devops engineers and the development team to deploy and maintain application infrastructure.
• Assist in the development and support of tooling to streamline the deployment and maintenance of our products.
• Work with Github, Jenkins, and Chef to deploy applications from development through to production environments.
• Support both in-house and third-party applications, including handling deployments, upgrades, and troubleshooting.
• Build and manage automation pipelines for application deployment and maintenance.
• Engage in the day-to-day management of Linux servers via the command line.
• Create monitoring dashboards and alerts in Grafana leveraging Prometheus and Alertmanager.
• Document processes and best practices clearly and concisely.
• Participate in incident solving on-call rotation

Senior DevOps Engineer – Voice

• Own end-to-end release and deployment lifecycle: build → package → deploy → verify → rollback
• Develop and support **Octopus Deploy** projects, lifecycles, channels, variables, and deployment processes
• Implement deployment automation with **Ansible** (playbooks/roles, inventories, idempotent changes)
• Maintain Git-based release workflows in **GitHub** (branching, tagging, versioning, release notes)
• Build/maintain CI pipelines in GitHub Actions (or existing tooling) to produce artifacts and trigger Octopus releases
• Standardize deployment patterns across applications (templates, shared steps, reusable Ansible roles)
• Manage environment configuration and secrets in a controlled way (variable sets, permissions, auditing)
• Improve deployment safety: approvals, health checks, smoke tests, automated validation, and rollback strategies
• Support production releases, troubleshoot deployment failures, and drive root-cause analysis
• Maintain release documentation, runbooks, and change management practices
• Collaborate with developers, QA, and operations to plan releases and reduce downtime

DevOps Engineer – Deployment

• Design, implement and maintain scalable, secure and highly available infrastructure, primarily on Azure
• Manage Kubernetes clusters, ensuring optimal performance, scalability and security
• Implement and manage Infrastructure as Code (IaC) solutions using Terraform
• Develop and maintain CI/CD pipelines to support continuous delivery of infrastructure
• Implement and maintain monitoring, logging and alerting systems to ensure infrastructure reliability and rapid incident resolution
• Use tools and platforms such as Datadog (or similar) to improve system visibility
• Collaborate with development teams to establish and maintain Service Level Indicators (SLIs), Service Level Objectives (SLOs) and error budgets
• Work with development teams to ensure infrastructure aligns with application requirements and performance needs

Senior SRE

• Problem-solving customer business processing issues
• Building better solutions for customers
• Learning market skills such as Azure, DevOps, troubleshooting, virtualization, operating systems, and the application stack
• Collaborating with a team of experts for mentorship and guidance

Cloud Operations Engineer

• Ensure the availability, performance, and reliability of critical applications and services by designing and implementing robust monitoring, alerting, and optimization strategies.
• Define, measure, and maintain SLIs, SLOs, and error budgets to support service reliability goals.
• Partner with development teams to improve performance, reduce latency, and increase the resilience of applications in production.
• Work closely with platform and DevOps teams to ensure smooth alignment between infrastructure and application reliability.
• Define reliability standards and operational guardrails for platform capabilities and golden paths.
• Partner with platform engineering teams to design resilient self-service capabilities.
• Automate operational tasks such as deployments, rollbacks, scaling, failover, and recovery processes.
• Continuously improve CI/CD pipelines to reduce manual intervention and support safe, progressive delivery practices.
• Integrate automated validation, reliability checks, and operational guardrails into development and deployment workflows.
• Implement and maintain observability capabilities across production systems, including metrics, logs, traces, and dashboards.
• Develop dashboards, alerts, and operational views that provide real-time visibility into system health and application behavior.
• Act as a key responder during incidents, collaborating across teams to troubleshoot, mitigate, and resolve production issues.
• Conduct root cause analysis for incidents and drive long-term corrective actions to prevent recurrence.
• Run fire drills, game days, and chaos engineering exercises to validate system resilience under failure conditions.
• Monitor resource usage, capacity trends, and scaling behavior to support future growth and performance needs.
• Partner with security teams to ensure services align with security best practices, including secure communication, access controls, and data protection.
• Lead or contribute to regular production readiness and operational review meetings to assess system health, review incidents, and prepare for releases.
• Promote reliability engineering best practices across teams and help strengthen the overall operational maturity of the organization.

Site Reliability Engineer – IDP

• Collaborate closely with the development team to deploy and maintain application infrastructure.
• Assist in the development and support of tooling to streamline the deployment and maintenance of our products.
• Work with Kubernetes, Docker, Helm and ArgoCD to deploy applications from development through to production environments.
• Support both in-house and third-party applications, including handling deployments, upgrades, and troubleshooting.
• Write and manage automation pipelines for application deployment and maintenance.
• Provision and manage infrastructure using Terraform.
• Document processes and best practices clearly and concisely.

DevOps Engineer, GCP

• Projetar, implementar e operar pipelines de integração e entrega contínua (CI/CD) em ambientes Azure e AWS
• Automatizar a infraestrutura com ferramentas como Terraform e/ou CloudFormation
• Desenvolver e manter scripts e ferramentas de automação (PowerShell, Bash, Python)
• Monitorizar, otimizar e gerir custos em ambientes cloud (Azure Monitor, CloudWatch, Cost Management)
• Implementar estratégias de segurança, hardening e gestão de identidade (Azure AD, IAM)
• Colaborar com equipas de desenvolvimento e operações para garantir a fiabilidade e escalabilidade das plataformas
• Participar na definição de arquiteturas cloud resilientes e orientadas a melhores práticas (IaC, observabilidade, disaster recovery)
• Dar suporte a incidentes e realizar atividades de troubleshooting em produção.

• Design, deploy, and manage scalable infrastructure solutions on Google Cloud Platform (GCP), ensuring high availability and performance
• Develop and maintain CI/CD pipelines to automate application deployment and testing processes
• Implement Infrastructure as Code (IaC) solutions using tools such as Terraform to manage cloud resources efficiently
• Manage containerized applications using Kubernetes and Docker, optimizing deployment strategies
• Monitor system performance, troubleshoot issues, and implement proactive solutions to prevent downtime
• Establish and maintain comprehensive logging, monitoring, and alerting systems for cloud infrastructure
• Collaborate with development teams to understand application requirements and provide technical guidance on cloud best practices
• Implement and enforce cloud security policies, compliance standards, and disaster recovery procedures
• Automate routine operational tasks using scripting languages such as Python, Bash, or Go
• Document infrastructure architecture, processes, and procedures to ensure organizational knowledge retention
• Participate in on-call rotation to provide timely incident response and resolution
• Continuously analyze and optimize cloud costs and resource utilization

GCP DevOps

• Help to create, maintain, and secure the CI/CD pipelines for publishing code to cloud environments (Azure DevOps, GitHub Actions), ensuring fast, frequent, automated, and reliable deployments.
• Within you value stream, own the maturity of automation of all cloud and on-premise infrastructure setup and maintenance, utilizing tools like Terraform, Bicep, and Ansible to ensure environments are wholly scripted and consistent.
• Drive the adoption of DevOps principles and culture within the development squads, coaching and influencing engineers toward higher automation and continuous improvement maturity.
• Design, create, and maintain robust monitoring, alerting, and logging systems at all levels (platform, application, data) to proactively identify issues and measure service availability and performance (ApDex, SLOs, SLIs).
• Actively participate in Incident Management, Problem Resolution, and Root Cause Analysis (RCA) scenarios, working to find pragmatic solutions and ensuring preventative measures are automated.
• Review, propose and implement time-saving and cost-optimizing initiatives, regularly reviewing resource utilization and implementing auto-scaling to match demand.
• Ensure production and dev/test environments are secure, scalable, and resilient, with a focus on containerized and serverless systems, microservice architecture and highly-available data services.
• Automate security processes and security testing by implementing Security-as-Code principles and embedding security gates (SAST/DAST) directly within the CI/CD pipelines.
• Conduct threat modelling and risk assessments, designing, implementing, and operating security controls to ensure all solutions are secure throughout the design and building stages.
• Swiftly respond to new and emerging security threats and vulnerabilities, manage application security processes, and ensure security compliance is maintained across all environments.
• Collaborate closely with the Head of Governance & Architecture and Group InfoSec to enforce security and compliance standards in the cloud subscriptions (tagging, naming conventions, etc.).

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