Data Analyst

• Design, develop, and execute below-the-line targeted campaigns — covering migration, renewal, upsell, and cross-sell — aligned with enterprise mobile commercial objectives
• Own the full campaign lifecycle — audience selection, offer definition, channel strategy, scheduling, and post-campaign evaluation
• Track and optimise campaign performance against key metrics (conversion rate, revenue uplift, NPS) and drive optimisation opportunities
• Analyse customer datasets to identify behavioural patterns, commercial opportunities, and target populations
• Build and refine customer segmentation models using analytical and data-mining tools (primarily IBM SPSS Modeller)
• Translate commercial briefs into precise data definitions and campaign audiences
• Prepare and maintain campaign performance reports and presentations for business stakeholders
• Partner with cross-functional teams (Product, Analytics, Sales, Finance, CRM), providing data and insight inputs
• Translate analytical findings into clear, decision-ready summaries

CRM Data Analyst

• Define and maintain the enterprise data strategy, including data architecture priorities, governance standards, ownership principles, and business enablement objectives;
• Establish robust data governance disciplines covering quality, lineage, controls, access, documentation, and lifecycle management;
• Drive data democratization across functions by developing trusted data products, management reporting, dashboards, and self-service analytics capabilities;
• Ensure that data practices support regulatory compliance, auditability, risk oversight, and decision transparency in a financial services environment;
• Partner with product, risk, engineering, operations, compliance, and commercial teams to embed data into front-end journeys, back-end processes, underwriting logic, portfolio monitoring, and performance management;
• Help identify, assess, and integrate new data sources and signals that can improve credit decisioning, fraud controls, customer understanding, and operational efficiency;
• Enable the responsible application of advanced analytics, machine learning, and agentic automation across relevant business workflows;
• Build and deliver high-value analytical outputs directly when needed, recognizing that in a small and agile organization, senior leaders are expected to remain hands-on in execution;
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy.

Data Governance Lead, Analytics

• Design, build, and own the company's analytics and dashboarding infrastructure, supporting operational, financial, portfolio, and strategic decision-making from day one;
• Analyse financial, operational, and portfolio data to identify trends, performance drivers, risks, and business opportunities;
• Drive reporting automation, data consistency, and integration of reporting tools and data sources in collaboration with Technology and business teams;
• Own and establish data governance practices and structured reporting standards across the organisation;
• Build and maintain Power BI dashboards and reporting pipelines; write and maintain SQL queries for data extraction, transformation, and analysis.
• Design and build the financial control environment from the ground up — including financial controls, accounting processes, and internal reporting standards for a newly licensed credit entity;
• Own the period-end closing, budgeting, forecasting, and statutory reporting processes;
• Safeguard data integrity and accuracy across financial systems and reporting outputs.
• Build and own the company's financial and business KPI framework, aligned with strategic priorities and Group standards;
• Prepare recurring management reporting, dashboards, variance analysis, and performance insights for Management and Board-level reviews;
• Translate financial and operational data into clear, decision-ready narratives for senior stakeholders.
• Own the regulatory and supervisory reporting calendar towards the Bank of Greece (BoG), in coordination with Risk, Compliance, and other control functions;
• Act as a key coordination point between the Credit Company and Qualco Group Finance, Reporting, and business functions;
• Collaborate with Finance, Risk, Operations, Technology, Product, and Compliance teams to support business monitoring, portfolio reporting, and performance management.
• Ensuring that all activities and duties are carried out in full compliance with regulatory requirements and supporting the continued implementation of the Group Anti-Bribery and Corruption Policy;

Data Analyst jobs in Greece

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CRM Data Analyst

Data Governance Lead, Analytics

Finance & Analytics Manager