Customer Support

• Identify and build relationships with consultancy firms and other potential business partners who can recommend or sell Stafi’s services to law firms.
• Conduct outreach through calls, emails, and networking events to establish partnerships and promote Stafi’s offerings.
• Develop tailored partnership proposals and agreements that align with the goals of our business partners and highlight the value of our services.
• Foster long-term relationships with business partners to ensure continued collaboration and mutual success.
• Collaborate with internal teams to ensure smooth onboarding and service delivery for clients referred by business partners.
• Monitor industry trends, competitor activities, and partnership opportunities to inform strategies and enhance Stafi’s market position.
• Track partnership performance, sales metrics, and referral activities, adjusting strategies as needed to meet goals.

Customer Service, Lead Generation Specialist

• **📋 What You’ll Do:**
• - Serve as the primary point of contact between executives, employees, clients, and external partners. 🤝
• - Manage executives’ calendars, schedule meetings, and coordinate travel arrangements. 📆✈️
• - Track expenses and prepare detailed reports on a regular basis. 📑
• - Handle client inquiries, provide accurate information, and deliver outstanding customer service. 🌟
• - Maintain organized filing systems and oversee office-related inventory. 📋
• - Take minutes during meetings and assist with client-facing communications. ✍️
• - Manage social media platforms, billing, and invoicing if required. 📲💻
• - Coordinate social and networking events for clients and team members. 🎉

Executive Assistant, Client Support Specialist

• Manage client follow-ups via text messaging to ensure timely updates.
• Answer inbound calls and conduct follow-up phone calls with clients and relevant parties.
• Review Social Security files and documentation for accuracy and completeness.
• Prepare and submit status requests to monitor case progress.
• Review, request, and organize medical records for case development.
• Prepare, organize, and submit records to the Social Security Administration.
• Prepare and submit required Social Security forms and documentation on time.
• Receive, review, and process incoming records and documentation.
• Organize documentation for filings and case submissions.
• Prepare and submit records to medical providers and related institutions.
• Maintain accurate and detailed case notes for tracking and updates.
• Coordinate and follow up on medical appointments and related documentation.
• Communicate with Social Security Administration representatives regarding case matters.

Customer Support jobs in Honduras

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Customer Service, Lead Generation Specialist

Executive Assistant, Client Support Specialist

Intake and Case Support Specialist