Conversion Rate Optimizer

• Manage emails and diaries for the CRO, with occasional support as needed to the VP Marketing, VP Sales, and VP Customer Success.
• Attend commercial meetings (weekly and monthly forecasts, team meetings, QBR’s) take minutes, and manage follow up actions.
• Support ad-hoc project work, for example sales and customer success enablement, monthly sales meetings, including preparation of briefing materials, slide decks, and reports for the CRO as required.
• Manage business travel arrangements for the CRO, and occasional support as needed to, VP Marketing, VP Customer Success, VP Sales, including flights, transportation, and accommodation.
• Partner with the People team on talent acquisition activities where the CRO is hiring manager, including scheduling interviews.
• Manage administrative duties for the CRO including assisting with the preparation of commercial documentation and contracts.
• Venue planning, booking and contracting for commercial events/off-sites
• Provide holiday cover to the EA to the CEO as needed.

EA to the CRO – Commercial Admin

• Develop a deep understanding of our customers and their journeys , by analyzing user behavior through web analytics tools (GA4), heatmapping tools (Clarity, Hotjar, Contentsquare), and insights from sales calls.
• Own the website roadmap , by prioritizing new pages, redesigns and structural improvements based on business goals, and managing delivery with design and engineering.
• Build high-impact landing pages in close collaboration with the design team to create compelling variations, and work with local teams to adapt messaging to each market.
• Own and continuously enrich the experimentation roadmap, by crafting clear hypotheses based on behavioral insights, competitive analysis of leading fintech players, and internal data; prioritize tests using a structured framework and manage technical delivery.
• Take ownership of tracking and measurement, by managing the tagging plan and ensuring accurate conversion tracking across the funnel.
• Monitor website performance , from traffic and conversion to page speed, and turn results into actionable learnings.

CRO, Website Lead

• Own the CRO's operating rhythm through QBRs and pipeline reviews
• Prepare the CRO for high-stakes interactions
• Track CRO priorities and surface blockers early
• Scan competitive landscape and provide informed insights
• Partner with finance and sales ops to maintain revenue health
• Drive focused interventions across sales execution
• Support design of sales incentives and territory structures
• Help CRO build profile with OEM partners and enterprise customers
• Draft CRO communications and represent in forums
• Advise on AI-driven tooling and automation opportunities

Chief of Staff, CRO

• Being the primary interface for our clients running their workstreams as per 6 core services listed above.
• Ensuring all client requirements are understood, documented and validated, drawing on your experience to help define requirements.
• Provide strategic guidance on measurement, optimisation, and activation initiatives
• Identify opportunities to improve client data maturity and support the Client Services Director and the client on their digital experience strategy and tool selection
• Delivering training support to your clients based on your advanced capabilities/experience of the core tools we use
• Data Collection: working closely with Enablement Specialists and developers, you’ll oversee the successful delivery of data collection initiatives, ensuring solutions align with client business objectives by: Creating and reviewing requirements documentation, Reviewing and supporting solution reference designs, implementation plans, and QA processes, Supporting the configuration of analytics tools (Report Suites, Target Activities etc), Coordinating the internal team members and client stakeholders to ensure deliverables are completed on time, Supporting the delivery team to ensure QA is completed to the highest standard, Creating segments, calculated metrics and performance dashboards to ensure all reporting requirements are met
• Data Activation and Optimisation: working closely with clients, Enablement Specialists, and developers, you will lead data activation and optimisation initiatives that improve customer experiences and drive measurable business outcomes by: Leading experimentation and optimisation programmes for clients, Supporting the design, prioritisation, and delivery of A/B tests and personalisation activities, Supporting personalisation strategy, execution, and measurement initiatives, Helping clients design and optimise omni-channel customer journeys and activation programmes, Analysing test results, and provide recommendations to improve customer experiences and business outcomes

Conversion Rate Optimizer jobs in United Kingdom

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EA to the CRO – Commercial Admin

CRO, Website Lead

Chief of Staff, CRO

Senior Enablement Lead, Analytics, CRO, Personalisation