Conversion Rate Optimizer

• Maintain operation of the site's utility generation and distribution systems
• Coordinate the activities of shift technicians
• Perform troubleshooting and maintenance of utility systems
• Implement and enforce site and Utility Operating Procedures
• Coordinate utility interruptions in normal and emergency situations
• Perform training of shift technicians in safety, machinery operation, repair and operating procedures
• Respond to DCS and BAS alarms, ensuring site operating equipment and space environmental conditions are maintained
• Manage utility complaint calls

Utility Control Room Operator 2/3

• Shape and maintain a forward-looking multi-year roadmap for the Risk Chief Administrative Office, clarifying priorities and themes across governance, execution, culture, and data/technology enablement.
• Partner with Risk leadership to evolve the CAO operating model, including governance forums, decision rights, engagement rhythms, and effective collaboration across first- and second-line teams.
• Serve as a strategic risk content partner for enterprise planning processes, translating Risk priorities into clear narratives for strategic plans and functional reviews.
• Coordinate Board-level Risk Management Committee materials end to end—supporting agenda development, facilitating reviews and feedback, and ensuring timely, high-quality delivery.
• Manage the cadence and quality of Executive Risk Committee meetings, including agenda development, materials coordination, and follow-up.
• Provide committee support services such as attendance tracking, meeting records, and documentation to ensure strong governance hygiene.
• Support external-facing risk advocacy activities, including coordination with key committees, industry groups, and regulatory comment processes.
• Continuously improve how CRO management information is produced and presented by identifying opportunities to simplify, streamline, and modernize reporting and governance materials.
• Ensure Risk governance artifacts are clear, decision-focused, and consistent across leadership and Board forums.
• Help define and refine a focused set of key risk and execution measures, enhancing transparency into performance and outcomes.
• Support development of risk visuals and analytics—such as dashboards, heat maps, and trend views—and coordinate inputs across stakeholders.
• Oversee Risk leadership communications, including executive presentations, leadership updates, and materials for key forums and offsites.
• Prepare materials for standing CRO engagements and manage ad hoc information requests in a disciplined, prioritized manner.

CRO Office – Executive Reporting

• Coordinate and execute system conversion activities with precision, ensuring data integrity and alignment with project timelines
• Analyze and map data between source systems and target platforms, identifying discrepancies and resolving issues proactively
• Perform data validation, reconciliation, and quality assurance testing throughout all conversion phases (pre-conversion, conversion, post-conversion)
• Troubleshoot and resolve conversion-related issues; escalate complex problems when appropriate
• Document conversion processes, mappings, reconciliation results, and testing outcomes for compliance and future reference
• Provide post-conversion support to internal teams and clients to ensure a smooth operational transition
• Collaborate with partners to define conversion requirements, establish milestones, monitor progress, and validate results
• Manage configurations within the Fiserv Optis Platform, Decision Quest (DQ) logic, and Rewards structures
• Maintain a deep understanding of system functionality, data structures, and integration points across the Fiserv ecosystem
• Manage inserts and messaging by building and testing requirements through Fiserv PCF, PCS, and DQ
• Own the setup, testing, and ongoing maintenance of settings within PCF
• Own the setup and ongoing maintenance of decision logic criteria within DQ
• Manage the setup and testing of Rewards structures using Fiserv DMM tables and Rule logic
• Identify opportunities to streamline conversion processes, optimize workflows, enhance automation, and improve integration efficiency
• Ensure all work adheres to company policies, regulatory standards, and financial industry best practices
• Lead Fiserv-related projects by coordinating testing, validation, and implementation with internal stakeholders
• Support configuration updates, integration enhancements, and cross-functional operational initiatives
• Perform other duties as assigned

Senior Conversion Analyst

• Define and drive Siftwell’s revenue strategy, owning how the company wins in-market and scales, while maintaining full accountability for pipeline health, forecast accuracy, and enterprise deal conversion.
• Lead and orchestrate the full sales motion across the CEO, SVP of Growth, and broader team, ensuring alignment, clear ownership, and consistent execution.
• Personally lead and close high-impact enterprise deals, while advancing and supporting strategic opportunities across the team.
• Take ownership of the transition from a pre-Series A sales motion (which indexes on founder-led sales), bringing structure, visibility, and repeatability while effectively leveraging executive and cross-functional team involvement.
• Identify and resolve pipeline inefficiencies, improving deal velocity, conversion, and overall pipeline quality.
• Build and enforce a structured sales methodology and operating rhythm, ensuring disciplined qualification, accurate forecasting, and consistent execution.
• Lead, coach, and develop the growth/commercial team, elevating enterprise selling capabilities and preparing the organization to scale.
• Partner with Growth, Product, and Customer Success to align go-to-market strategy, refine value propositions, build and iterate upon ICPs, and drive expansion within payer organizations.
• Build the commercial foundation for scale, including playbooks, pricing, metrics, market expansion plan, tooling, and workflows to support growth through Series A and beyond.
• Provide clear visibility to leadership on pipeline, forecasts, and risks, while representing Siftwell with executive presence in key client and market interactions.

See all jobs on JobTailor

Utility Control Room Operator 2/3

CRO Office – Executive Reporting

Senior Conversion Analyst

Chief Revenue Officer – CRO