Content Marketing Manager

• Own and drive Gainsight’s end-to-end content marketing strategy
• Build thought leadership content
• Partner closely with Growth Marketing, Customer Marketing, and Product Marketing teams
• Lead the development and execution of high-impact content programs
• Establish and maintain a distinct brand voice
• Manage and mentor a small in-house content team
• Measure and optimize content performance
• Collaborate with senior marketing leadership
• Deliver high-quality content support

Director of Content Marketing

• Acts as the point of contact for the insured’s, vendors and public adjustor when onsite
• Provides support to the outside contents evaluator assistants
• Prepares field reports of the inventory capture
• Uploads all digital media and completes quality check for daily field activity to maintain accuracy
• Completes onsite inventory of total loss contents items and uploads data from field work to server
• Oversees all necessary maintenance of crew vehicles, including: gas, oil changes, tire rotations, and any other necessary repairs
• Maintains daily care and maintenance of all equipment
• Conforms with and abides by all regulations, policies, work procedures, and instructions

Outside Content Evaluator Associate

• Primary administration and integration within our SaaS Enterprise Content Management (Document/Workflow) Suite.
• Ensure all environments are managed and maintained to meet service level agreements.
• Implement Security measures and access controls.
• Support change control and testing processes for modifications to application systems.
• Analyze system for overall performance and give recommendations for improvements.
• Provide responsive technical assistance and document configuration to support processes.
• Develop strong working relationships with third party vendors.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.
• Identify approaches that leverage our resources and provide economies of scale.
• Quick, efficient, and effective issue resolution with proactive communication to all stakeholders.
• Recommend, schedule, and perform improvements, patches, and reconfigurations.
• Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
• Work with additional functional teams to ensure optimal operations and uptime of application environments.
• Proactive monitoring and maintenance of SaaS / Windows system environments.
• Provide backup administration support to other teammates.
• Provide after-hours support.

Administrator II, Enterprise Content Management

• You will run content like a business inside marketing, directly responsible for how content drives pipeline, conversion, and revenue across the organization.
• The Director of Content Marketing is a strategic and hands-on leader responsible for building and operating a high-performing content engine that fuels demand generation, customer acquisition, and expansion.
• You will partner closely with Demand Generation, Product Marketing, Lifecycle Marketing, and Sales to ensure content is fully embedded into revenue-driving programs.
• Define and own the content strategy aligned to demand generation priorities and revenue targets.
• Lead and develop a team of content strategists and specialists across SEO/GEO, social, and editorial.
• Personally contribute to high-impact content including campaigns, thought leadership, and conversion-focused assets.

• Create and refine high-quality, presentation-ready content that captures the impact of Watson Institute’s programs across key events.
• Edit and produce video content, including participant recordings and venture pitch segments.
• Transform raw recordings into polished, cohesive storytelling assets for use across presentations, partner communications, newsletters, and social media.
• Integrate presentation materials (e.g., slides) into final video outputs to create seamless, event-ready content.
• Design supporting visual assets, including presentation slides, banners, and social media graphics.
• Ensure all content aligns with Watson Institute and partner brand guidelines and storytelling standards.
• Manage the coordination and execution of high-volume content production, ensuring all recordings, assets, and deliverables are organized, on track, and completed to a high standard.
• Coordinate scheduling and logistics for a high volume of recordings (100+ segments across multiple events), ensuring speakers and assets are prepared and on track.
• Track content deliverables, deadlines, and participant submissions to ensure timely execution.
• Organize and manage digital assets from initial capture through final delivery.
• Maintain a high level of detail and organization while managing multiple timelines and priorities simultaneously.
• Support the full lifecycle of content from creation through final delivery, ensuring assets are polished, organized, and effectively shared across platforms and key events.
• Manage content from initial capture through editing, final delivery, and distribution.
• Develop highlight content and media assets that showcase the program's and community's impact.
• Support the creation of final, presentation-ready materials for key event promotions.
• Collaborate closely with internal teams to ensure content and program needs are aligned and executed smoothly across events and initiatives.
• Partner closely with the Events Team to support evolving program needs and priorities.
• Proactively gather and incorporate content from Fellow-led events to showcase community reach and engagement.

Creative Content Lead

• Create, develop, and publish content for the website and mobile applications
• Update and maintain existing content
• Build web pages/app screens, adhering to brand standards and following responsive guidelines
• Update existing landing pages as requested by channel owners and stakeholders
• Modify image or text assets to respond to our needs and user-experience improvement opportunities
• Conduct quality assurance, testing, and validation of work
• Collaborate with the team, managing stakeholders on timings, issues, and dependencies
• Collaborate with Marketing, Creative, and key stakeholders to publish content that aligns with business objectives and goals
• Review and proofread written content for grammar, spelling, punctuation, and syntax errors, ensuring error-free deliverables

Digital Content Publisher

• Develop and execute global social media Platform Strategy.
• Define, measure and execute evolving social media governance and content strategy for global platforms (e.g., Sprinklr), including how we use each to fully leverage our digital communications channels.
• Lead cross-functional social media steering committee.
• Lead creation and governance of social media policy and guidelines.
• Responsible for global social media playbook (creation, rollout and governance).
• Lead social media content strategy in partnership with regional communication teams.
• Build and execute coordinated targeted campaigns to engage both internal and external online communities.
• Capture digital feedback (quantitative and qualitative).
• Develop analytics reports to advise and inform future content creation and messaging.
• Apply social media tools and applications to increase user engagement within the internal social network.
• Maintain relationships with social media leads across the North America, Europe, Caribbean and Latin America, and Asia Pacific + Japan regions to ensure alignment.
• Oversee licenses and training key stakeholders on social media platforms and best practices, helping them understand how to leverage the platforms to reach target audiences and strengthen the TD SYNNEX brand.
• Support content planning and coordination across owned media channels by partnering with stakeholders who contribute to corporate editorial content (e.g., newsroom stories and newsletters) and ensuring amplification through appropriate social media channels.
• Provide project oversight for the company’s annual thought leadership report and related flagship content initiatives, translating insights into multi-format storytelling.
• Support major brand storytelling initiatives through project coordination, including maintaining calendars, coordinating inputs, and ensuring content assets are prepared for publication and amplification across channels.
• Oversee licenses and training key stakeholders on social media platforms and best practices, helping them understand how to leverage the platforms to reach target audiences and strengthen the TD SYNNEX brand.

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