Content Marketing Manager

• Support DAM platform implementation, configuration, and day-to-day administration, ensuring assets are organized, curated, and governed in accordance with established metadata, taxonomy, and lifecycle standards.
• Act as a steward of the DAM repository, helping maintain asset integrity, discoverability, and long-term usability across the organization.
• Apply and maintain metadata schemas and tagging standards within the DAM, ensuring assets are consistently classified, accurately tagged, and easily discoverable.
• Manage the asset lifecycle, including ingestion, validation, organization, version control, archival, and retirement.
• Monitor asset quality and compliance, including metadata completeness, naming conventions, and usage guidelines; conduct periodic audits to maintain repository health.
• Support DAM user onboarding and ongoing support, providing guidance on asset submission, tagging, and search; assist with the migration of content and marketing assets from existing source systems into the DAM.
• Support and maintain DAM integrations and downstream content distribution, ensuring assets are current and accessible across connected systems and channels.
• Partner with engineering teams to configure and enable custom DAM portals for partners and customers, supporting setup, onboarding, and ongoing administration of portal access and asset availability.
• Contribute across the Content Operations team by supporting content authoring workflows, platform enablement activities, and cross-functional initiatives; coordinate with Marketing, Product, and Engineering to ensure assets meet business needs.
• Flag and escalate DAM process issues and user experience gaps; document platform procedures and contribute to team training and reference materials.

Content Operations Specialist

• Ensure the accuracy, consistency, and readability of all content in assigned subject areas.
• Edit a variety of deliverables for style, tone, grammar, branding, and audience while ensuring that content adheres to each client’s unique preferences and requirements.
• Develop and edit content to published specifications.
• Work closely with teammates across disciplines to polish and finalize deliverables, including verifying substantiation, requesting permission to cite third-party resources, and identifying missing/incorrect content in templated materials.
• Identify essential information and key takeaways within content and verify that any key claims include appropriate substantiation.
• Review content for AI writing artifacts and red flags and edit to use more natural language while preserving the essential information.

Editor, Technical Marketing Content

• Own and drive Gainsight’s end-to-end content marketing strategy
• Build thought leadership content
• Partner closely with Growth Marketing, Customer Marketing, and Product Marketing teams
• Lead the development and execution of high-impact content programs
• Establish and maintain a distinct brand voice
• Manage and mentor a small in-house content team
• Measure and optimize content performance
• Collaborate with senior marketing leadership
• Deliver high-quality content support

Director of Content Marketing

• Acts as the point of contact for the insured’s, vendors and public adjustor when onsite
• Provides support to the outside contents evaluator assistants
• Prepares field reports of the inventory capture
• Uploads all digital media and completes quality check for daily field activity to maintain accuracy
• Completes onsite inventory of total loss contents items and uploads data from field work to server
• Oversees all necessary maintenance of crew vehicles, including: gas, oil changes, tire rotations, and any other necessary repairs
• Maintains daily care and maintenance of all equipment
• Conforms with and abides by all regulations, policies, work procedures, and instructions

Outside Content Evaluator Associate

• Primary administration and integration within our SaaS Enterprise Content Management (Document/Workflow) Suite.
• Ensure all environments are managed and maintained to meet service level agreements.
• Implement Security measures and access controls.
• Support change control and testing processes for modifications to application systems.
• Analyze system for overall performance and give recommendations for improvements.
• Provide responsive technical assistance and document configuration to support processes.
• Develop strong working relationships with third party vendors.
• Research and recommend innovative, and where possible automated approaches for system administration tasks.
• Identify approaches that leverage our resources and provide economies of scale.
• Quick, efficient, and effective issue resolution with proactive communication to all stakeholders.
• Recommend, schedule, and perform improvements, patches, and reconfigurations.
• Develop, document, and maintain policies, procedures and associated training plans for system administration and appropriate use.
• Work with additional functional teams to ensure optimal operations and uptime of application environments.
• Proactive monitoring and maintenance of SaaS / Windows system environments.
• Provide backup administration support to other teammates.
• Provide after-hours support.

Content Marketing Manager jobs in South Carolina

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Content Operations Specialist

Editor, Technical Marketing Content

Director of Content Marketing

Outside Content Evaluator Associate

Administrator II, Enterprise Content Management