Compliance Program Manager

• Partner with Operations, Legal, and Risk teams to provide second line compliance oversight and guidance for customer complaint management activities.
• Monitor complaint program execution against established policies, procedures, and regulatory requirements, identifying opportunities to reduce customer harm and compliance risk.
• Analyze complaint data, trends, and emerging risk indicators to identify systemic issues and recommend corrective actions or customer remediation where appropriate.
• Develop monitoring routines, reporting, and governance processes that strengthen the maturity and independence of the complaints oversight program.
• Provide risk-based guidance on complex regulatory questions involving consumer lending and deposit products while helping stakeholders understand regulatory expectations and business impacts.
• Support the evolution of the complaints compliance program by documenting future-state requirements, improving reporting capabilities, and contributing to long-term program enhancements.
• Balance tactical knowledge with&nbsp
• proven leadership and communication skills to guide conversations amongst stakeholders with differening viewpointsDrive proposals and conclusions using data and trends to support&nbsp
• thoughtful conclusions and influence change.

Partner with Operations, Legal, and Risk teams to provide second line compliance oversight and guidance for customer complaint management activities.

Associate Compliance Manager, Complaints

Partner with Operations, Legal, and Risk teams to provide second line compliance oversight and guidance for customer complaint management activities.; Monitor complaint program execution against established policies, procedures, and regula…

• Lead end-to-end compliance workstreams supporting Upstart's unsecured line of credit product, including customer disclosures, periodic statements, change-in-terms communications, error resolution requirements, and credit reporting readiness.
• Partner closely with Product, Engineering, Legal, and Risk teams to interpret regulatory requirements and incorporate compliant, customer-focused solutions into product design and implementation.
• Develop and maintain clear, audit-ready documentation, controls, and governance processes that support internal reviews, partner oversight, and regulatory examinations.
• Drive cross-functional compliance initiatives from planning through implementation, coordinating stakeholders and ensuring business readiness for product launches and enhancements.
• Monitor compliance-related risks, identify opportunities to strengthen processes and controls, and recommend practical solutions that enable the business to scale responsibly.
• Foster a culture of ownership and collaboration by sharing compliance expertise, supporting cross-functional decision-making, and helping teams navigate regulatory considerations with confidence.

Lead end-to-end compliance workstreams supporting Upstart's unsecured line of credit product, including customer disclosures, periodic statements, change-in-terms communications, …

Compliance Risk & Controls Manager, Unsecured Line

Lead end-to-end compliance workstreams supporting Upstart's unsecured line of credit product, including customer disclosures, periodic statements, change-in-terms communications, error resolution requirements, and credit reporting readines…

• Develop product positioning, messaging, and value propositions that differentiate Socure's compliance products in the market.
• Lead the planning and execution of go-to-market strategies for new product launches and feature releases.
• Conduct market, competitor, and customer research to inform product marketing strategies and content.
• Collaborate with product, sales, and marketing teams to ensure consistent messaging and alignment across channels.
• Create sales enablement materials, such as presentations, datasheets, and FAQs, tailored to compliance solutions.
• Track and analyze product and campaign performance metrics, providing insights and recommendations for optimization.
• Develop customer-facing content, including case studies, blog posts, and product collateral, highlighting compliance product impact.
• Gather feedback from customers and internal stakeholders to inform product improvements and marketing initiatives.
• Champion Socure's leadership competencies by fostering collaboration, adaptability, and a customer-centric mindset in all initiatives.

Develop product positioning, messaging, and value propositions that differentiate Socure's compliance products in the market.

Senior Product Marketing Manager, Compliance

Develop product positioning, messaging, and value propositions that differentiate Socure's compliance products in the market.; Lead the planning and execution of go-to-market strategies for new product launches and feature releases.

• As the Director, Financial Crimes Compliance you will play a key role in providing guidance in supporting Upstart Bank’s FCC program.
• If you are excited by designing scalable compliance solutions, and building trusted relationships across a fast-moving fintech, this role is for you.

Develop, implement, and maintain Upstart’s Enterprise-Wide BSA/AML/OFAC Compliance Program, ensuring it remains aligned with regulatory requirements, evolving financial crime risk…

Director, Financial Crimes Compliance

Develop, implement, and maintain Upstart’s Enterprise-Wide BSA/AML/OFAC Compliance Program, ensuring it remains aligned with regulatory requirements, evolving financial crime risks, and the company’s risk appetite.; Lead enterprise-wide BS…

Compliance Program Manager jobs in United States

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Associate Compliance Manager, Complaints

Compliance Risk & Controls Manager, Unsecured Line

Senior Product Marketing Manager, Compliance

Director, Financial Crimes Compliance