Community Manager

• Serve as the link between Aligned and our host communities, managing local relationships throughout the entire project lifecycle.
• Listen and maintain a proactive feedback loop, regular engagement and dialogue with local residents, community organizations, local media, local / business leaders, and non-government organizations (NGOs), serving as an accessible resource for resident concerns and acting as an internal advocate to ensure local sentiment is addressed during every phase of the project lifecycle.
• Proactively educate the community on Aligned’s developments, building and maintaining their trust in the process and fostering their understanding of all the local value the project brings.
• Operate cross-functionally with the Community Engagement Lead and Aligned’s development, energy, government / public affairs, communications, and operations teams to develop and execute community engagement strategies for new and existing sites.
• Synthesize community feedback into actionable insights for internal project planning and execution.
• Transform technical data and engineering concepts into accessible, easily understood messaging for the general public.
• Serve as the Aligned representative at community events as well as in public forums, council meetings, public hearings, and open houses.
• Partner with the communications team to develop proactive communications to address concerns, highlight benefits, and reduce risks.
• Monitor community sentiment and advise on risks and opportunities.
• Manage and update Aligned’s community engagement playbook and digital workflow.
• Work closely with Aligned’s People & Culture as well as Aligned Academy teams to coordinate local workforce development and education initiatives.

Community Engagement Liaison

• Deliver exceptional service to clients
• Respond to homeowner inquiries via telephone, action items, email, or other
• Update homeowner account notes
• Send and track violation letters through Vantaca
• Review and organize architectural requests
• Organize and send community newsletters
• Create and track maintenance work orders through Vantaca
• Backup Customer Service Representative phone queue as necessary
• Assist Community Managers in all functions
• Periodically attend association meetings if/when requested
• Track insurance renewals and bids through Vantaca
• Scan and electronically file documents
• Perform community standards tours as scheduled with manager
• Organize bids, contracts, and other community documents
• Coordinate special mailings
• Maintain multiple amenity reservations as applicable to the communities.

Community Specialist

• Monitor project budgets, timelines, and deliverables to ensure effective cross-team coordination.
• Manage regular reports and updates for funders, and internal/external stakeholders.
• Maintain organized project documentation and communication channels to support efficient project delivery.
• Assist with grant tracking and documentation using tools such as Notion and Airtable.
• Partner with the Development team to monitor contracts and identify potential grant and consulting opportunities.
• Support the submission of proposals to communities and funders to secure mission-aligned projects.
• Maintain cumulative reports and track key implementation dates and project milestones.
• Communicate with grantees post-implementation to collect annual reports and verify HubSpot setup.
• Track relevant news and community announcements to support outreach and planning efforts.

Community Program Coordinator

• Provide real-time support for live sessions (clubs, events, Morning Meetings, Flex Fridays)
• Troubleshoot technical issues and ensure sessions run smoothly
• Support facilitators and teachers during live programming
• Ensure sessions start on time and meet quality standards
• Own attendance tracking systems across all Community programs
• Ensure accurate and complete attendance records
• Maintain and validate data across platforms and systems
• Identify discrepancies and resolve data issues quickly
• Manage session recordings and ensure timely uploads
• Ensure all post-session deliverables are completed accurately and on time
• Monitor session quality and consistency across programs
• Identify issues in execution and flag them to leadership
• Help standardize expectations for live session delivery
• Create and maintain weekly reports on attendance, engagement, and trends
• Analyze participation patterns and identify opportunities for improvement
• Surface insights that inform program planning and operational decisions
• Identify inefficiencies in live operations and data workflows
• Recommend and support process improvements or automation opportunities
• Partner with leadership to improve systems and scalability

Community Technology Specialist

• Plan and deliver a portfolio of in-person programs that meet regional community needs and are inclusive of volunteer engagement.
• Coordinate logistics, scheduling, site selection, speaker/facilitator support, and accessibility accommodations.
• Ensure program content is implemented with fidelity and cultural responsiveness.
• Support volunteer leaders and community partners in program execution.
• Build and maintain relationships with local stakeholders, volunteers, and participants.
• Collaborate with regional Development teams to enhance visibility and reach.
• Partner with Digital Program and Volunteer Engagement colleagues to ensure complementary offerings.
• Track participation, satisfaction, and impact measures for assigned programs.
• Collect community and participant feedback to inform improvements.
• Apply lessons learned to strengthen future program delivery.

Regional Manager, Community Programs – West

• Drive market penetration and revenue growth across healthcare systems and FQHC’s.
• Develop and execute strategic territory and account growth plans.
• Lead consultative sales engagements to align Verity solutions with customer needs.
• Partner cross-functionally with sales, product, and operations teams to execute strategies.
• Manage pipeline, forecasting, and account insights using Salesforce.
• Collaborate with team members to develop targeted lead generation campaigns.
• Lead RFP strategy for designated territory and responses for key target accounts.
• Represent Verity at industry events and executive client engagements.
• Serve as a trusted advisor to clients and internal advocate for customer success.

Sales Director, Community Sales Team

• Support the execution and coordination of the AI Literacy Initiative.
• Maintain the Filmmaker Toolkit and Grants & Resources sections of the site.
• Coordinate the Community Leaders program, while providing support.
• Support community moderation efforts by upholding the Community Agreement and Code of Conduct.
• Track and report on community engagement trends, preparing reports for leadership review.
• Help coordinate relationships and communications with academic institutions and partners.
• Manage the Collab support and course inboxes, ensuring a solution-oriented approach.
• Help triage support requests and document recurring issues.

Temporary Coordinator, Collab Community & Partners

• Provide exceptional service to clients
• Support Community Managers in communications (oral and written)
• Generate documents and organize electronic records
• Respond to homeowner inquiries via telephone, email, or through actions items
• Update homeowner account notes and send violation letters
• Review and organize architectural requests
• Create and track maintenance work orders
• Organize community newsletters
• Attend association meetings as requested
• Track insurance renewals and bids
• Scan and electronically file documents
• Conduct community standards tours

• Attend and coordinate 1-2 meetings per week (held M - Th evenings) - annual, board and special meetings
• Coordinate with centralized accounts payable, accounts receivable, customer service, collections, internal maintenance and architectural review and enforcement departments
• Perform regular site visits in order to maintain knowledge of the community, administer compliance procedures and oversee maintenance
• Process homeowner communications and report items to boards in a timely manner
• Covenant interpretation and consultation
• Create resolutions, written community policies

• Attend and coordinate 1-2 meetings per week (held M - Th evenings)
• Coordinate with centralized accounts payable, accounts receivable, customer service, collections, internal maintenance and architectural review and enforcement departments
• Perform regular site visits in order to maintain knowledge of the community, administer compliance procedures and oversee maintenance
• Process homeowner communications and report items to boards in a timely manner
• Covenant interpretation and consultation
• Create resolutions, written community policies

• Foster working relationships with near-port community members residing near the Salt Lake City Intermodal Terminal on the west side of Salt Lake City.
• Lead and facilitate the Near-Port Community Steering Committee, a group of 20 near-port residents including community leaders and representatives from local nonprofits and community organizations, to get formal input on Climate and Air Quality Planning activities.
• Effectively organize and manage Near-Port Steering Committee meetings and support.
• Coordinate mitigation stipends, childcare/dependent care stipends, event venues, food and interpretation services Near Port Community Steering Committee members.
• Facilitate tabling, workshops, open houses, forums, youth engagement activities, and other public outreach events to present the planned Climate and Air Quality Planning project and collect input, share results, and discuss potential benefits (e.g., health benefits, new job/employment opportunities, etc.) with near-port community members.
• Draft and coordinate direct communications for Clean Ports Program, including bimonthly newsletter, social media posts, blog posts, and fliers.
• Support Clean Ports workforce engagement activities by providing coordination and strategy support for data collection efforts as needed.
• Coordinate with Marketing & Communication Director to publicize information about Climate and Air Quality activities and Near-Port Community Steering Committee events.
• Provide status reports regarding community engagement and initiative efforts to external and internal stakeholders.

Community Engagement Manager – Clean Ports Program

• Develop and deliver concepts to feed organic content calendars
• Take part in content calendar planning; monthly, quarterly, and weekly
• Partner with the design team to produce social content
• Write all post copy in the brand’s tone of voice
• Schedule and post content across a brand's social platforms
• Have a finger on the pulse of pop culture and social media trends to make conceptual connections that generate content
• Analyze data and leverage insights from regular reports to consistently improve performance
• Be seen as the authority for best practices on organic social

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Community Engagement Liaison

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Community Manager

Community Engagement Manager – Clean Ports Program

Community Manager