Community Manager

• Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok — the places our customers actually congregate
• Develop Jerry's playbook for how to show up in each community: when to post, when to reply, when to stay silent
• Grow Jerry’s subreddits into active, trusted communities
• Build a content and engagement strategy that scales without losing authenticity, leveraging AI where it helps
• Work with Growth and Content teams to ensure consistency across channels
• Measure what matters: sentiment, share of voice, referral traffic, and LLM citation

Community Specialist

• Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok
• Develop Jerry's playbook for community engagement
• Grow Jerry’s subreddits into active, trusted communities
• Build a content and engagement strategy that scales without losing authenticity
• Measure sentiment, share of voice, referral traffic, and LLM citation

Community Engagement Associate

• Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok
• Develop Jerry's playbook for how to show up in each community: when to post, when to reply, when to stay silent
• Grow Jerry’s subreddits into active, trusted communities
• Collaborate with Growth and Content teams to ensure consistency across channels
• Measure sentiment, share of voice, referral traffic, and LLM citation

Community Engagement Coordinator

• Enhances continuity of patient care by providing collaboration between hospital, physicians, hospice/home care, and caregivers
• Works with case management, social workers, and others on health care team to transition patient to post-acute care setting
• Responsible for building and maintaining partnerships that enhance post-acute care referrals to Alliance
• Collaborates to develop and execute market strategies, improve service offerings, and implement initiatives that support improved patient care and growth in division sales
• Ensures documentation is complete by reviewing patient orders, verifying insurance information, gathering clinical data and determining patient care needs
• Facilitates the transfer of patients from hospital to home care/hospice services and consults with nursing, social services and other support services

Alliance Liaison, RN – Community

• Organize and execute patient and caregiver engagement activities in a variety of settings including one-on-one settings, meetings, programs, and conferences of all sizes, and using a variety of communication media.
• Conduct educational in-services for patients, caregivers, healthcare providers, clinic teams, and advocacy organizations.
• Support national and regional advocacy events, conferences, and community programs, including those held on evenings or weekends as required.
• Identify and share insights with internal teams and National Director PACE & DRS, from field interactions to inform broader educational strategy.
• Collaborate cross-functionally with Residential Stakeholder Director (DRSs), Rare Disease Specialists (RDS), Regional Access Directors (RADs), Medical, Advocacy, and Marketing to ensure timely support and provide education on VYKAT XR to patients and caregivers.
• Serve as a trusted, accessible resource to the PWS community, by providing educational support, while not directing care or offering medical advice.
• Support Caregiver Advisory Boards, including identification and coordination of appropriate advisors.
• Keep timely documentation within PRM system to capture activities with patients, caregivers, and HCPs.
• Maintain timely documentation within PRM system to capture activities with patients, caregivers, and HCPs.
• MBOs will be established to measure the effectiveness of PACE educational activities on a continual basis and adjusts course where appropriate.
• Maintain documentation requirements for clinical licenses and clinical certification.

Patient & Community Educator – Missouri Territory

• Organize and execute patient and caregiver engagement activities in a variety of settings including one-on-one settings, meetings, programs, and conferences of all sizes, and using a variety of communication media.
• Conduct educational in-services for patients, caregivers, healthcare providers, clinic teams, and advocacy organizations.
• Support national and regional advocacy events, conferences, and community programs, including those held on evenings or weekends as required.
• Identify and share insights with internal teams and National Director PACE & DRS, from field interactions to inform broader educational strategy.
• Collaborate cross-functionally with Residential Stakeholder Director (DRSs), Rare Disease Specialists (RDS), Regional Access Directors (RADs), Medical, Advocacy, and Marketing to ensure timely support and provide education on VYKAT XR to patients and caregivers.
• Serve as a trusted, accessible resource to the PWS community, by providing educational support, while not directing care or offering medical advice.
• Support Caregiver Advisory Boards, including identification and coordination of appropriate advisors.
• Keep timely documentation within PRM system to capture activities with patients, caregivers, and HCPs.
• Maintain disease-state and product expertise through continuing education and attendance at relevant symposia, conferences, and other educational opportunities.
• Utilize only approved resources and messages to perform function responsibilities.
• Respect the privacy of patients and their caregivers/families and manage all personal information in accordance with all laws, regulations, and policies.
• Maintain documentation requirements for clinical licenses and clinical certification.

Patient & Community Educator – South Territory

• Monitor project budgets, timelines, and deliverables to ensure effective cross-team coordination.
• Manage regular reports and updates for funders, and internal/external stakeholders.
• Maintain organized project documentation and communication channels to support efficient project delivery.
• Assist with grant tracking and documentation using tools such as Notion and Airtable.
• Partner with the Development team to monitor contracts and identify potential grant and consulting opportunities.
• Support the submission of proposals to communities and funders to secure mission-aligned projects.
• Maintain cumulative reports and track key implementation dates and project milestones.
• Communicate with grantees post-implementation to collect annual reports and verify HubSpot setup.
• Track relevant news and community announcements to support outreach and planning efforts.

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