Community Manager

• Enhances continuity of patient care by providing collaboration between hospital, physicians, hospice/home care, and caregivers
• Works with case management, social workers, and others on health care team to transition patient to post-acute care setting
• Responsible for building and maintaining partnerships that enhance post-acute care referrals to Alliance
• Collaborates to develop and execute market strategies, improve service offerings, and implement initiatives that support improved patient care and growth in division sales
• Ensures documentation is complete by reviewing patient orders, verifying insurance information, gathering clinical data and determining patient care needs
• Facilitates the transfer of patients from hospital to home care/hospice services and consults with nursing, social services and other support services

Alliance Liaison, RN – Community

• Organize and execute patient and caregiver engagement activities in a variety of settings including one-on-one settings, meetings, programs, and conferences of all sizes, and using a variety of communication media.
• Conduct educational in-services for patients, caregivers, healthcare providers, clinic teams, and advocacy organizations.
• Support national and regional advocacy events, conferences, and community programs, including those held on evenings or weekends as required.
• Identify and share insights with internal teams and National Director PACE & DRS, from field interactions to inform broader educational strategy.
• Collaborate cross-functionally with Residential Stakeholder Director (DRSs), Rare Disease Specialists (RDS), Regional Access Directors (RADs), Medical, Advocacy, and Marketing to ensure timely support and provide education on VYKAT XR to patients and caregivers.
• Serve as a trusted, accessible resource to the PWS community, by providing educational support, while not directing care or offering medical advice.
• Support Caregiver Advisory Boards, including identification and coordination of appropriate advisors.
• Keep timely documentation within PRM system to capture activities with patients, caregivers, and HCPs.
• Maintain timely documentation within PRM system to capture activities with patients, caregivers, and HCPs.
• MBOs will be established to measure the effectiveness of PACE educational activities on a continual basis and adjusts course where appropriate.
• Maintain documentation requirements for clinical licenses and clinical certification.

Patient & Community Educator – Missouri Territory

• Organize and execute patient and caregiver engagement activities in a variety of settings including one-on-one settings, meetings, programs, and conferences of all sizes, and using a variety of communication media.
• Conduct educational in-services for patients, caregivers, healthcare providers, clinic teams, and advocacy organizations.
• Support national and regional advocacy events, conferences, and community programs, including those held on evenings or weekends as required.
• Identify and share insights with internal teams and National Director PACE & DRS, from field interactions to inform broader educational strategy.
• Collaborate cross-functionally with Residential Stakeholder Director (DRSs), Rare Disease Specialists (RDS), Regional Access Directors (RADs), Medical, Advocacy, and Marketing to ensure timely support and provide education on VYKAT XR to patients and caregivers.
• Serve as a trusted, accessible resource to the PWS community, by providing educational support, while not directing care or offering medical advice.
• Support Caregiver Advisory Boards, including identification and coordination of appropriate advisors.
• Keep timely documentation within PRM system to capture activities with patients, caregivers, and HCPs.
• Maintain disease-state and product expertise through continuing education and attendance at relevant symposia, conferences, and other educational opportunities.
• Utilize only approved resources and messages to perform function responsibilities.
• Respect the privacy of patients and their caregivers/families and manage all personal information in accordance with all laws, regulations, and policies.
• Maintain documentation requirements for clinical licenses and clinical certification.

Patient & Community Educator – South Territory

• Monitor project budgets, timelines, and deliverables to ensure effective cross-team coordination.
• Manage regular reports and updates for funders, and internal/external stakeholders.
• Maintain organized project documentation and communication channels to support efficient project delivery.
• Assist with grant tracking and documentation using tools such as Notion and Airtable.
• Partner with the Development team to monitor contracts and identify potential grant and consulting opportunities.
• Support the submission of proposals to communities and funders to secure mission-aligned projects.
• Maintain cumulative reports and track key implementation dates and project milestones.
• Communicate with grantees post-implementation to collect annual reports and verify HubSpot setup.
• Track relevant news and community announcements to support outreach and planning efforts.

Community Program Coordinator

• Manage and moderate NoGigiddy's online community spaces — Discord, Facebook Group, Reddit, and social comments
• Respond to member questions, posts, and feedback in a timely and authentic brand voice
• Create regular community content — polls, threads, announcements, and conversation starters
• Identify and recognize top community members and power users
• Collect community feedback and surface insights to the product and content teams
• Coordinate with the social and support teams to resolve escalated issues
• Monitor community health metrics and report trends weekly

• Build and grow Jerry's organic presence across key channels like Reddit, Quora, YouTube, and TikTok
• Develop Jerry's playbook for community engagement: when to post, when to reply, when to stay silent
• Grow Jerry’s subreddits into active, trusted communities
• Build a content and engagement strategy that scales without losing authenticity
• Measure sentiment, share of voice, referral traffic, and LLM citation

• Provide strategic leadership and direction for Community Infrastructure programs to advance organizational priorities, rural community impact, and long-term program growth.
• Lead and support Regional Area Directors to ensure effective program delivery, operational accountability, staff development, and consistent quality of technical assistance and community engagement services.
• Oversee implementation of multi-year grants and contracts, ensuring compliance, achievement of deliverables, successful funder engagement, and alignment with program goals.
• Manage departmental budgets, revenue targets, and resource development efforts, including identifying earned-income opportunities and supporting fundraising and partnership initiatives.
• Serve as a collaborative member of the Senior Leadership Team to strengthen cross-department coordination, operational excellence, workforce planning, and organizational innovation.
• Represent the organization with federal, state, philanthropic, and national partners while advocating for rural infrastructure investment, policy priorities, and community development initiatives.

Senior Director – Community Infrastructure

• Promotes approved indications of BMS products within a defined territory or region to meet or exceed assigned sales targets in a compliant manner.
• Creates demand for BMS medicines by articulating in a balanced manner the clinical and scientific rationale for use of products in appropriate patients.
• Engages with and continuously maintains/grows a high level of scientific expertise in all assigned products and therapeutic areas.
• Prepares and successfully implements comprehensive territory and account plans.
• Proactively uses available tools such as SOPHIA to derive insights and to dynamically inform call plans.
• Provides feedback on experience using these tools to leadership to enable continuous improvement.
• Demonstrates scientific expertise and passion in using approved scientific resources and publications to present information to HCPs and ensures medical accuracy.
• Conducts in-office presentations (e.g., lunch and learns) and discusses product-related scientific information with HCPs that is consistent with label.
• Organizes external speaker programs, selecting speakers from list approved by Speakers Bureau and facilitating scheduling and logistics.
• Maintains a high level of working expertise on emerging data for approved indications.
• Engages real-time medical support through Medical on Call to reactively answer unsolicited questions and complex technical inquiries.
• Proactively collaborates with other field teams to ensure the best Customer Experience (Cx) for HCPs.
• Gathers and shares relevant insights and information internally with the appropriate stakeholders to enable BMS to better serve its customers.
• Complies with all laws, regulations, and policies that govern the conduct of BMS.

Senior Therapeutic Area Specialist, Cardiovascular

• Dementia Navigators connect caregivers and individuals living with dementia to community resources and clinical support
• Promoting dementia-friendly practices, providing memory screenings, educating about Alzheimer's disease and related dementias (ADRD)
• Encouraging early detection, improving access to services, and strengthening community-clinical partnerships
• Communicating with community partners to connect individuals with ADRD and caregivers to resources
• Delivering educational materials and presentations to reduce dementia risk
• Collaborating with health care providers to promote early ADRD detection and individualized care plans
• Identifying and reporting funding opportunities to support local ADRD and caregiver activities
• Maintaining secure client information, tracking client outcomes and barriers to care, and streamlining referrals
• Monitoring program success, tracking individuals served, and assessing community barriers to care
• Staying current on evidence-based practices in dementia risk, ADRD, and caregiving
• Communicating regularly with team members and supervisors at all levels to ensure program consistency
• Ensuring HIPAA compliance by securely storing and protecting client data
• Managing and tracking financial records according to state and county requirements

See all jobs on JobTailor

Alliance Liaison, RN – Community

Patient & Community Educator – Missouri Territory

Patient & Community Educator – South Territory

Community Program Coordinator

Community Manager

Community Manager

Senior Director – Community Infrastructure

Senior Therapeutic Area Specialist, Cardiovascular

Community Dementia Navigator – Contract Position