Community Manager

• Be the first point of contact for patients and referral sources
• Verify patient registration and confirm benefit coverage
• Collect necessary documentation and communicate with third party payers
• Ensure prior authorization for medical services is completed

Patient Access Specialist – Home & Community Based Services

• Partners with branch and market leaders to support employee readiness, ensure consistent execution of standards, and strengthen the client experience across branch locations.
• Provides onboarding support, field-based coaching, and training reinforcement.
• Helps identify trends, improve processes, and reduce operational risk.
• Leads structured onboarding, role transitions, and early development support for new and promoted employees across assigned markets.
• Conducts routine branch visits to evaluate execution against standards, provide real-time coaching, and reinforce expectations related to service quality, referral behaviors, sales practices, and operational controls.
• Provides targeted coaching through observation, transaction and account reviews, documentation checks, and other activities to improve accuracy and reduce risk.
• Maintains standardized documentation such as onboarding updates, branch visit summaries, coaching observations, and evaluation forms.

Community Market Specialist

• Responsible for the delivery of outstanding client service, achievement of growth goals, operational efficiencies, and development of branch employees.
• Develop and maintain client relationships using a full suite of banking services, with a focus on customer experience, digital utilization, and compliant sales practices.
• Facilitates integrated delivery of financial services and products, including customized lending, cash management, investment management, etc.
• Manages the effective use of client relationship management software, recording appropriate activities, incidents, referrals and marketing.
• Manages and fosters growth in the top client relationships of the branch.
• Identifies referral opportunities to other lines of business including but not limited to Home Loans, Treasury Solutions, Merchant Services, Small Business Banking, and Wealth Management.
• Opens and maintains a variety of products including consumer and business checking and savings accounts, Individual Retirement Accounts, Certificates of Deposit, consumer and small business credit cards.
• Ensures operational efficiency, compliance, and quality standards are met.

Community Manager jobs in South Dakota

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Patient Access Specialist – Home & Community Based Services

Community Market Specialist

Community Branch Manager