Collections

• Coordinates and facilitates patient billing and collection activities
• Researching and holding payers accountable
• Resolving outstanding issues with insurance payers
• Builds strong working relationships with assigned business units
• Responds to incoming calls and makes outbound calls to resolve billing issues
• Works independently under general supervision

PFS Representative, DME Collections

• Establish and maintain all credit/collection portfolios.
• Customer data management
• Credit Underwriting and Analysis (Financial Statement and Tax Return Analysis)
• Obtain, process and/or assist with perfecting all forms of security including Letters of Credit, Guarantees, PMSI, Bonds, Liens, etc.
• Account Reconciliation (for assigned accounts): Residuals, Dispute Resolution, Credits, Adjustments, etc.
• Maintain weekly Reporting and KPIs
• Assist with Payment Advice and Cash Application as assigned.
• Provide “World Class” customer service.
• Special Projects (as assigned by CCD Mgmt.)
• Cross Train in all aspects of Credit, Collection and Cash Application (as assigned)
• Interaction, reporting and communicating with all pertinent administrative and operational groups.

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PFS Representative, DME Collections

Credit & Collections Specialist