Collections

• Independently prioritize and execute daily collection activities
• Contact members for payment via telephone and email
• Monitor and document all legal cases
• Ensure timely member billing and loan payment processing
• Assist in activities related to loss mitigation

Collections Specialist

• Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity
• Utilize negotiating and customer service skills to achieve positive results
• Adhere to all FDCPA, FCRA, HIPPA and other applicable laws

• Global Process Owner (GPO) for the Accounts Receivable (AR) function.
• Drive towards global AR collections performance success and provide direction to shared service centers.
• Coordinate and manage international regions’ forecasts feeding up to the quarterly Global AR collections forecast.
• Ensure that the Global Credit Policy is followed in terms of credit review process and credit limit approval matrix.
• Supervise, lead, and develop Local and International AR teams to achieve and maintain excellent customer service processes.
• Manage changes due to system implementations or acquisitions.
• Collaborate with internal and external customers to effectively manage the AR cycle.

Collections jobs in Maryland

See all jobs on JobTailor

Collections Specialist

Collections Specialist

Senior Manager, Global Credit & Collections