Collections

• Conduct structured, in-person interviews with the collector to capture provenance, acquisition history, cultural context, and any biographical detail tied to each piece.
• Take clear, well-lit reference photographs of each item (archival-quality preferred but not required — equipment can be discussed).
• Build and maintain a structured Excel spreadsheet (with unique catalog item number) inventory, assigning each item a unique, sequentially generated catalog number and logging: item description, dimensions/materials, condition notes, provenance, cultural/historical context, and photo references.
• Attach a rubber band tag to each corresponding item, marked with the same unique catalog item number generated in the spreadsheet, so each physical piece stays clearly linked to its written record.
• Flag any items where condition, fragility, or uncertain provenance may need special handling or further research.
• Deliver a complete, organized package at contract end: Excel spreadsheet (with unique catalog Item number), photo files named with unique catalog item number generated in the spreadsheet, and any supplementary notes.

Freelance Collections Documentation Specialist – Short-Term Contract

• Researches SF to locate bill to email to perm client.
• Reads notes in system regarding special handling and/or extended terms.
• Uses e-mail template and maintains daily production requirements to send the e-mail to clients in a timely manner.
• Adds extended terms to the Welcome e-mail where applicable.
• Notates PeopleSoft system that email was sent and sets up a manual follow-up.
• Monitors mailbox for client response and resets or removes manual follow-up depending on client's response.
• Sends duplicate invoice if client requests.
• Prepares legal files for electronic submission to the Recovery Department; Maintains office file documentation.
• Prepares Consolidated Aging to distribute to the Credit Managers and run needed aging for pcms.
• Credit Card processing support.
• Provides clerical support to different collection teams during their clerk’s absences; Handles other special projects as assigned. (As needed)
• Reviews return mail and checks PeopleSoft notes to see if an updated address has been provided or a duplicate invoice already emailed otherwise return mail is referred to the PCM
• Handles telephone reception as needed; monitors and responds to general, department voicemail messages; Answers incoming overflow of client telephone calls; Takes messages and/or provides information, and/or directs caller to appropriate party; maintains office supplies and equipment for department.

Collections Administrator

• Responsible for the early-stage collections on majority commercial and some consumer accounts.
• Prioritizes collections of accounts within team.
• Identifies process gaps and recommends solutions for improvements.
• Problem solves a solution for early defaults and collapses and presents to management.
• Responsible for reducing the collapse rate.
• Track and report (excel and qualitative feedback) on work queue results.
• Controls the negotiation with customers on payment timelines, partial payments, default fees, etc.
• Responsible for operational issues.
• Performs other duties as assigned.

Collections jobs in Canada

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Freelance Collections Documentation Specialist – Short-Term Contract

Collections Administrator

Collections Accounts Manager – Part-Time, Bilingual (French/English)