Coach

• Establish and sustain transformational, trust-based relationships with 32n OST grantee organizations.
• Maintain consistent communication with grantees to share relevant network information, resources, events, and opportunities.
• Serve as a primary point of contact for assigned grantees, providing responsive communication, guidance, and support.
• Track grantee engagement and identify opportunities to strengthen participation, collaboration, and continuous improvement.
• Document grantee interactions and provide regular updates on relationship-building activities, emerging needs, successes, and trends.
• Implement the Youth Program Quality Intervention (YPQI) process with grantees to strengthen program practices.
• Facilitate and support data-informed coaching and professional learning by meeting with grantees to review data and support the assess–plan–improve process.
• Maintain accurate and current tracking of grantee data and progress.
• Analyze data and identify trends to inform coaching strategies, program improvement, and statewide quality initiatives.
• Contribute to the development of reports, presentations, and other materials that communicate program outcomes and impact.
• Share progress updates, insights, and recommendations with the Quality Team to support collaborative planning and continuous improvement efforts.
• Participate in bi-weekly coordination meetings with Quality Coaches to align on statewide coaching efforts and share learnings.
• Collaborate with other Quality Team members and MiLEAP partners to support monthly grantee meetings and related learning sessions.
• Assist in the coordination or facilitation of workshops, events, or communities of practice designed to support grantee development and peer learning.
• Support the development and delivery of workshops, coaching events, and learning experiences that promote high-quality OST programming.
• Attend OST Grant Statewide meetings.
• Contribute to the evaluation and enhancement of coaching tools, training materials, and quality improvement resources.
• Develop and maintain annual work plans, schedules, and coaching calendars to ensure consistent support for assigned grantees.
• Support MASP’s Director of Quality Capacity Building with additional quality improvement initiatives and special projects as needed.
• Attend conferences, meetings, and other professional events to stay informed on emerging OST sector trends, tools, and promising practices.

Statewide Quality Coach supporting programs for youth in Michigan.

Quality Coach

Statewide Quality Coach supporting 32n OST Grant Programs through relationship-building and quality improvement cycles. Collaborating with youth-serving organizations and guiding their program goals.

• Coach the franchisees and their teams
• Lead and mentor the franchises
• Inspire and obtain results through coaching of the franchisees
• Increase value, equity, and profitability for the region
• Consult and hold franchisees accountable for their goals
• Build relationships with franchisees
• Conflict resolution with franchisees
• Facilitate conferences and trainings for franchisees
• Contribute to network-wide initiatives

Launch Coach consulting with franchisees to improve profitability and business insights

Launch Coach

Launch Coach consulting with franchisees to enhance profitability and brand equity. Leading and mentoring franchise teams while developing regional business strategies.

• Serve as a thought partner, accountability partner, and life navigator for a caseload of working adult students
• Use the GRoW Coaching Model (training provided) to help students articulate goals, overcome barriers, and take meaningful action toward personal and professional growth
• Provide proactive, high-touch coaching by initiating consistent, caring outreach and maintaining ongoing communication
• Address the whole student experience, supporting academic progress, career growth, wellbeing, and identity development
• Build trust through authentic connection and appropriate self-disclosure that models resilience and growth
• Track student engagement, progress, and outcomes using technology-enabled systems
• Collaborate with instructors, administrators, and fellow coaches to ensure a seamless and supportive student journey
• Participate in bi-weekly coach huddle meetings to enhance coaching effectiveness

RISE Coach providing holistic coaching to adult students in a remote format

RISE Coach

RISE Coach providing holistic, relationship-based coaching to adult students in National Louis University’s LE3 program. This role supports academic, professional, and personal development while balancing work and school responsibilities.

• Will serve as FPS Coach and NA Kaizen Lead supporting NA plants.
• Role model the highest level of integrity through demonstration of servant leadership behaviors and Ford OS behaviors of Excellence, Focus and Collaboration.
• Raise the bar of excellence in safety, quality, cost, delivery, and people objectives by leveraging deep knowledge of the Ford Operating System and Lean Principles, maintaining a 0-0-100 mindset (0 injuries, 0 defects, 100% throughput), and facilitating Kaizen workshops.
• Glean insights from key operational metrics to implement continuous improvement initiatives that eliminate waste, reduce costs, and improve quality and throughput.
• Lead Kaizen Workshops in NA Plants
• Coach the plants on Lean Maturity Model and develop gap closure plans to achieve yearly improvement targets
• Create a sense of community and culture of belonging for employees across all levels by engaging in daily Gemba walks, collaborative problem-solving, coaching, & visibly celebrating team accomplishments.
• Build a robust internal and external network to promote the exchange of new perspectives, ideas, and best practices to improve Ford’s competitiveness.
• Cultivate a "Leaders as Teachers" mindset to develop team capabilities using Lean Methodologies and tools.

Lean Coach driving transformation in Ford's manufacturing plants

Lean Coach

Lean Coach leading Kaizen workshops and driving continuous improvement in manufacturing plants. Enhancing employee capabilities and fostering a culture of excellence at Ford.

• Supervise, evaluate, and empower an hourly team that produces stamping dies, and organize workflow to meet quality and daily productivity requirements.
• Ensure safety, quality, and productivity objectives are met through coaching standardized work.
• Drive to exceed personal, team, Company goals by holding self & team to high-performance standards through servant leadership.
• Build strong interpersonal relationships with hourly team members, union, and management teams.

Process Coach supervising die makers in a manufacturing environment at Ford.

Process Coach – Tool & Die

Process Coach supervising a team of die makers at Ford's manufacturing facility. Ensuring productivity, quality standards, and safety in the die production process.

• Provide reflective coaching, mentoring, and ongoing support to Quality Improvement Coaches serving licensed child care educators and related program leaders.
• Implement and contribute to the continuous improvement of the Great Start to Quality Mentor Coaching framework through communities of practice, one-on-one coaching meetings, and reflective dialogue.
• Apply Practice-Based Coaching principles and support the implementation of Michigan’s Coaching Competencies to strengthen coaching quality and professional growth.
• Collaborate with ECIC’s coaching team and cross-functional colleagues to develop, update, modify, and deliver coaching resources, trainings, and professional development opportunities.
• Independently manage coaching schedules, activities, documentation, records, materials, and deliverables to ensure accurate tracking, completion, and ongoing program support.

Mentor Coach supporting Quality Improvement Coaches in Michigan

Mentor Coach, Quality Improvement

Mentor Coach supporting Quality Improvement Coaches in Michigan, focusing on effective coaching frameworks and professional development resources. Delivering reflective coaching and managing ongoing program support in Michigan.

• Provide reflective coaching, mentoring, and ongoing support to Quality Improvement Coaches serving licensed child care educators and related program leaders.
• Implement and contribute to the continuous improvement of the Great Start to Quality Mentor Coaching framework through communities of practice, one-on-one coaching meetings, and reflective dialogue.
• Apply Practice-Based Coaching principles and support the implementation of Michigan’s Coaching Competencies to strengthen coaching quality and professional growth.
• Collaborate with ECIC’s coaching team and cross-functional colleagues to develop, update, modify, and deliver coaching resources, trainings, and professional development opportunities.
• Independently manage coaching schedules, activities, documentation, records, materials, and deliverables to ensure accurate tracking, completion, and ongoing program support.
• Infant and Toddler Mentor Coaches will additionally support the implementation of the Michigan Infant and Toddler Model to guide coaching and regional Infant and Toddler Learning Community practices.

Mentor Coach supporting infant and toddler educator development at ECIC

Mentor Coach, Infant and Toddler

Mentor Coach supporting infant and toddler educator effectiveness within the Great Start to Quality framework for ECIC. Collaborating, coaching, and managing resources for Quality Improvement Coaches.

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