Cloud Engineer

• Lead culture of change for cloud adoption
• Develop and coordinate the cloud architecture
• Refine and coordinate the adoption of the Cloud Strategy
• Collaborate with stakeholders to move from traditional infrastructure vendors toward cloud providers
• Partner with EA and other stakeholders to create governance for on-prem and cloud infrastructure
• Collaborate with architecture, SMEs, and stakeholders to evaluate, design, and validate cloud and infrastructure architectures
• Define and guide the enterprise AI platform and ecosystem architecture
• Establish architecture standards and governance guardrails for responsible AI adoption
• Drive sustainable cloud and infrastructure cost optimization

Cloud and AI Platform Architect

• Administer and maintain Windows Server infrastructure, Active Directory, DNS, DHCP, IIS, and Group Policy.
• Manage Azure IaaS resources including virtual machines, networking, storage, monitoring, backup, and disaster recovery.
• Configure and support IIS websites, SSL certificates, application pools, URL Rewrite, and performance tuning.
• Implement security baselines, vulnerability remediation, and compliance initiatives.
• Develop PowerShell scripts and Infrastructure-as-Code solutions to automate administration.
• Support monitoring, troubleshooting, patch management, and capacity planning.
• Create and maintain technical documentation, SOPs, runbooks, and infrastructure diagrams.
• Support server upgrades, cloud migrations, modernization initiatives, and IRS 1075 compliance activities.

Microsoft Server & Azure IaaS Administrator

• The Lead AWS AI Platform Engineer is responsible for enabling and advancing enterprise AI and machine learning capabilities within a secure, governed, and scalable technology environment across the Bank.
• This role architects, implements, and maintains AI enablement platforms and services that support rapid experimentation, proof of concepts (POCs), model development, and enterprise adoption of GenAI and AI/ML solutions.
• The role partners closely with cross-functional business, engineering, risk, security, and infrastructure teams to establish reusable frameworks, architectural patterns, governance standards, and best practices for responsible AI delivery.
• The role is accountable for enabling AI services, maintaining cloud and platform environments, supporting structured and unstructured data integrations, and driving innovation through experimentation, technical exploration, and emerging technology evaluations.

Lead AWS Platform Engineer

• Leads cross-functional teams to design, implement, and optimize Banner Health’s multi-cloud infrastructure across Azure, AWS, and OCI.
• Develop the long-term cloud strategy ensuring scalability, security, resiliency, and cost-effectiveness across the organization’s cloud systems.
• Work closely with Cloud Platform Engineering & Operations and Network Operations departments.
• Lead cloud adoption and migration, enhance cloud maturity, improve performance, implement best practices, and drive cloud-based innovation.
• Provide strategic and technical oversight in developing, managing, and optimizing multi-cloud environments.

Principal Cloud Architect

• Deploy and support our service infrastructure in Kubernetes
• Identify the right tools and technologies for major initiatives and then build them
• Help other teams and developers design robust and scalable systems.
• Scale and optimize multiple databases
• Build internal tooling that accelerates developer velocity
• Provide observability, monitoring, and visibility across our systems

Senior Cloud/Backend Engineer

• Contribute to the design and implementation process for Azure Architecture, ensuring alignment with business goals and compliance with security standards.
• Collaborate with engineering teams to design and implement highly available, scalable and fault-tolerant infrastructure.
• Providing infrastructure and platform guidance, establishing standards, and technical decision-making.
• Build and maintain CI/CD pipelines using GitHub Actions.
• Deploy and support applications in AKS (multi-environment).
• Implement and manage infrastructure using Terraform.
• Monitor systems using Azure Monitor, Application Insights, and Log Analytics.
• Troubleshoot production issues and performance problems.
• Contribute to observability and reliability improvements.
• Apply security best practices across infrastructure and deployments.
• Collaborate with teams to improve deployment workflows and automation.
• Manage and Optimize Cloud Infrastructure Costs.

Senior Cloud Engineer, Azure

• Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts Voice, Chat, and Email routing.
• Administers and supports PureCloud (Genesys Cloud).
• Performs Tier 3 support, proactive maintenance and performs complex IVR system troubleshooting and root-cause analysis.
• Serves as resident expert for PureCloud (Genesys Cloud) capabilities and changes by evaluating/validating work requests, documenting requirements and laying out design artifacts for implementation.
• Leads development of long-term strategies and capacity planning for meeting future Omni Channel platform needs.
• Develops and delivers architect flows, Scripts and IVR/ACD Attendant scripts.
• Handles Move Add and Changes, including user setup.
• Communicates effectively with end users regarding the status of their requests.
• Remains current on new products, services, protocols, and standards in support of mentioned platforms development and equipment procurement.
• Participates in PCI compliance activities as required, including providing evidence for quarterly and yearly audits.
• Liaises with equipment vendors during installations, acquisition negotiations, and hardware performance issues, as/where needed.
• Performs Root Cause Analysis of Unified and Telecom Incidents.
• Conducts testing and development disaster recovery plans to detect faults, minimize malfunctions, and backup systems.
• Monitors and identifies capacity and performance issues for telecom traffic to ensure continued, uninterrupted operation of telecom systems.
• Configures, tests, maintains, monitors, and troubleshoots end user unified messaging telephony, and voice/data software products.
• Designs and supports Omni channel applications, including Voice, email and Chat.
• Communicates effectively with business line managers regarding the status of their department’s request.

Senior Genesys Cloud Engineer

• You will be responsible for defining and advancing the organization's enterprise network security architecture and long-term cybersecurity strategy.
• You will be a senior technical leader, driving innovation, large-scale security architecture initiatives, and the adoption of next-generation security capabilities across the enterprise.
• Partner closely with executive leadership, engineering teams, and architecture groups to ensure the organization maintains a resilient, scalable, and modern network security posture across hybrid infrastructure including on-premise data centers, multi-cloud platforms, and modern application environments.
• Drive the modernization of network security governance processes by improving consistency, scalability, transparency, and measurable outcomes.
• Partner with architecture, engineering, risk, and business stakeholders to translate security requirements into scalable controls and automated governance capabilities that improve risk-based decision-making.
• Identify and lead opportunities to reduce manual effort through automation, workflow optimization, and engineering-led solutions.
• Promote the adoption of Policy-as-Code, Process-as-Code, and other scalable approaches that improve governance effectiveness and operational efficiency.
• Establish repeatable, measurable, and automated methods for evaluating security controls, policy compliance, and governance outcomes.
• Lead initiatives that leverage AI-assisted workflows to simplify complex analysis, enhance operational effectiveness, and improve security outcomes.
• Establish best practices for applying AI technologies to improve scalability, efficiency, and consistency across network security functions.

Cybersecurity Network Cloud Engineer

• Lead consulting activities and documentation in partnership with NIT, Cloud Foundation Teams, and district stakeholders to meet business requirements
• Collaborate with teams to translate requirements into efficient, cost-effective AWS solutions using industry-standard practices
• Design and implement scalable, fault-tolerant, and secure AWS infrastructure using Infrastructure as Code (IaC) principles
• Automate deployment, testing, and monitoring through CI/CD pipelines
• Monitor and troubleshoot production issues using AWS services (CloudWatch, CloudTrail, IAM, EC2, Lambda, ECS Fargate, Parallel Cluster)
• Implement security and governance controls to ensure compliance with audit requirements and Information Security guidelines

AWS Cloud – High Performance Computing Engineer

• Assess the existing Azure environment, infrastructure dependencies, and modernization requirements to inform the target architecture
• Design the Azure tenant structure, including management groups, subscriptions, landing zones, networking, and resource organization
• Define cloud architecture standards, naming conventions, tagging strategies, and architecture decision records (ADRs)
• Advise on identity and access management, including Entra ID, RBAC, PIM, Conditional Access, and least-privilege access models
• Develop secure networking and connectivity patterns between Azure, on-premises systems, federal partners, and external integrations
• Define Infrastructure-as-Code standards, reusable modules, repository structure, and CI/CD workflows for development teams
• Produce architecture documentation, operational guidance, governance artifacts, and platform runbooks to support long-term maintainability

Azure Architect

• Design and optimize end-to-end integrations using the full OIC suite, including Integrations, Orchestration, Visual Builder (VBCS), and Process Automation
• Configure and support diverse OIC adapters (REST, SOAP, FTP, DB, ERP Cloud, Salesforce, Workday, etc.)
• Create complex mappings and logic using XSLT, JSON, XML, and JavaScript
• Develop and govern REST APIs and event-based integrations within the Oracle PaaS ecosystem
• Lead the integration lifecycle from initial requirements gathering through deployment and hypercare
• Implement standardized patterns for error handling, logging, reusability, and high-performance throughput
• Maintain comprehensive integration catalogs, API libraries, and Standard Operating Procedures (SOPs)
• Perform root-cause analysis for integration failures and performance bottlenecks
• Manage Oracle Service Requests (SRs) and collaborate with Oracle Support for platform-level maintenance
• Proactively monitor and optimize integration run times and data flow integrity
• Partner with IT, Finance, Commerce, SCM, and Security teams to ensure technical solutions meet business needs
• Ensure all integrations adhere to enterprise security standards, data privacy laws, and corporate governance

Senior Oracle Integration Cloud, OIC Architect

• Develop and maintain AWS-based applications with a focus on IVR and telephony systems
• Build resilient IVR solutions ensuring proper failure handling, retries, and fallback logic
• Manage AWS infrastructure using Infrastructure as Code practices
• Design and integrate APIs for seamless IVR workflows
• Model and access data using DynamoDB to support application functionality
• Collaborate with cross-functional teams to enhance application performance and reliability

Senior AWS Connect Developer

• Partner with fellow practice leads to set the north star for architectural patterns, design principles, and implementation standards, bridging practitioners and architects to ensure alignment with organizational goals.
• Continuously assess development practices and drive improvements, pairing with teams to teach modern techniques and XP practices.
• Champion and scale AI-first delivery across the organization — evaluating emerging tools, establishing practices and guardrails, and owning our internal playbook for AI-assisted development.
• Bring deep technical expertise across the full stack (Java/Spring Boot, .NET, or both), connecting business domain context to architectural design within our AI toolset.
• Act as a change agent, cultivating a culture of continuous improvement, experimentation, and curiosity about where software development is headed.

Senior Cloud Native Developer

• Design, create, and manage cloud applications and services using AWS services
• Integrate and optimize CI/CD pipelines for AWS application deployments
• Monitor AWS service performance using tools like CloudWatch
• Collaborate closely with engineering, DevOps, and offshore teams
• Remain updated on the latest AWS services, Node.js, TypeScript features

Senior AWS Engineer – Enterprise Services Integration

• Supports efforts of limited complexity to execute the defined software engineering roadmap
• Leads small-to-medium features from technical design through completion
• Supports the defined software engineering roadmap
• Performs coding, debugging, testing and troubleshooting throughout the development process in projects with moderate complexity under supervision
• Stays current on industry trends and serves as an expert on the software development lifecycle and agile engineering practices
• Coaches others, as needed
• Conducts demos of application features and designs features to support automated testability
• Collaborates with users to translate requirements into design specifications for the review of more senior members of the team
• Produces high-quality solution or deliverables in accordance with effort estimates and specifications
• Supports the implementation of new architectures, standards, methods and logic for enterprise software in accordance with business strategies and specifications
• Carries out proper documentation of software design and works with business partners to design and implement solution to meet architecture standards

Software Engineer, Full Stack .NET, Azure Developer

• Design, develop, and maintain scalable ETL solutions using Informatica PowerCenter and/or IICS/IDMC
• Apply advanced techniques for efficient, reliable processing of high-volume data
• Build and support end-to-end data pipelines using industry-standard ETL design patterns
• Implement and enforce data quality, validation, and cleansing frameworks
• Support DevOps and release management processes; demonstrate strong stakeholder communication

Senior Software Engineer – Informatica Cloud Services, PowerCenter

• Provides service desk engineering escalation support within the J7 endpoint/identity scope
• Handles complex/escalated ticket resolution tied to imaging, baseline, enrollment, patching, and telemetry (not routine Tier 1).

Cloud Service Desk Specialist

• Identify, drive, and implement services to standardize cloud environments across the enterprise.
• Build reusable architectures and services that can be leveraged by agile teams to improve development velocity.
• Ensure applications follow best practices for fault tolerance, separation of duties, observability, and operational simplicity.
• Design and operationalize cloud solutions that integrate Contact Center platforms and Voice Bot technologies.
• Act as a subject matter expert for conversational AI and voice automation within customer engagement workflows.
• Advise on scalability and development opportunities to enhance customer experience capabilities.
• Deliver tooling and capabilities for cloud compliance, metrics, reporting, and cost management.
• Translate business requirements into secure, scalable cloud solutions aligned with enterprise architecture principles and guardrails.
• Apply DevSecOps principles and Agile methodologies to build immutable infrastructure using Infrastructure as Code (IaC).
• Serve as a trusted cloud and customer experience expert for aligned business units.
• Mentor junior team members and influence technical decisions to enable The Hartford’s technology transformation.
• Work closely with the Chief Technology Office, Enterprise Data Office, Claims and Contact Center operations to deliver simple, outcome-driven solutions.

AWS Cloud Engineer – Contact Center

• Design solutions using AWS and related cloud technologies
• Define and enforce architecture standards for distributed microservices and serverless environments
• Architect solutions using AWS Lambda, API Gateway, Step Functions, SageMaker, RDS, DynamoDB, and more
• Promote re-use through shared templates and solution components, leveraging Terraform and AWS CDK
• Guide teams on AWS shared services, automated deployments, and infrastructure patterns
• Identify, communicate, and mitigate risks throughout the lifecycle of cloud infrastructure solutions
• Translate business, information, and technical requirements into architectural blueprints for AWS-centric solutions
• Stay current on competitive insights and evolving cloud trends
• Provide technical direction and leadership to engineering teams, mentoring, and reviewing as-built configurations
• Lead requirements gathering and solutions analysis sessions for custom software and data pipeline projects
• Guide in building and maintaining microservices, serverless APIs, and data science workflows using AWS

Senior Cloud Engineer – AWS

• Champions a continuous improvement mindset, usage of AI, and automation of software engineering processes.
• Drives process excellence and innovative Software Engineering by empowering others, collaborating, taking appropriate risks, and making timely decisions within scope of responsibility.
• Mentors less experienced team members and accelerates software engineering maturity by modeling and encouraging ongoing learning and self-development.
• Leads efforts from end-to-end through delegation, review, and driving results holistically; leads medium complexity features from technical design through completion.
• Executes a defined software engineering roadmap, contributing to the organization's engineering and technology strategy.
• Performs coding, debugging, testing and troubleshooting throughout the development process in projects with moderate to high complexity under limited or no supervision.
• Identifies and recommends improvements to the software development lifecycle and best practices in agile engineering.
• Conducts demos of application features and designs features to support automated testability.
• Conducts research, design and prototyping and experience on a cross-functional team.
• Works with users to translate designs and solution architecture into design specifications.
• Organizes the delivery of high-quality, innovative solution or deliverables, setting effort estimates and continuously collaborating and updating the specifications, in line with user requirements.
• Coordinates and implements new architectures, standards, methods and logic for enterprise software in accordance with business strategies and specifications.
• Partners with architecture organization to efficiently and effectively design, modernize, and implement applications.
• Ensures proper documentation of software design and works with business partners to design and implement solutions to meet architecture standards.

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