Client Partner

• Lead Client Care Operations North America wide.
• Standardize service processes.
• Coach Client Care leaders.
• Develop training programs.
• Monitor KPIs and customer feedback.
• Lead workforce planning.
• Partner with Operations.
• Drive continuous improvement.
• Present performance insights to leadership.

Manager, Client Care Operations

• collaborating on acquiring and enabling new Wireless Connectivity Partners (WCP)
• driving growth across Fixed Wireless Access (FWA) and IoT
• building and scaling a repeatable acquisition engine
• ensuring that our solutions are meeting our partners and customer’s technical and business needs
• shaping innovative solutions that address current and future customer needs
• driving partner-led growth by identifying, positioning, and closing resale opportunities across wireless connectivity solutions
• interfacing directly with clients at all levels to provide consistent, high quality technical sales & support
• handling a budget to 100% versus the plan
• providing timely market information, drivers and customer feedback to our partner organizations
• establishing operating rigor, structure, and prioritization across a fast-paced, high-volume environment
• partnering cross-functionally with sales, engineering, legal, and contracts to accelerate partner onboarding and solutions
• creating partner monetization strategies, including pricing, packaging, and go-to-market execution
• engaging with senior leaders and field teams to align priorities, set expectations, and drive accountability
• presenting to all types of audiences at executive meetings, customer demos, and trade shows

Client Partner – Business Channel Management

• Help important customers move their business forward
• Add value by solving business problems
• Bring a consultative selling approach
• Establish strategic plans that drive sales
• Develop deep relationships and understand customer challenges
• Craft creative solutions to realize customer goals
• Sell services and data center solutions
• Grow business while making customers happy

Client Partner jobs in Iowa

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Manager, Client Care Operations

Client Partner – Business Channel Management

Senior Client Partner – Enterprise Sales