Chief Operating Officer

• act as a senior advisor to leadership on AI testing strategy, release readiness, and execution risk across complex, enterprise-wide initiatives
• define and own end-to-end testing strategy for GenAI and Agentic AI solutions, including functional, non-functional, integration, model, security, resilience, and risk-based testing
• establish and oversee AI test governance, ensuring testing approaches align to enterprise risk standards, Responsible AI principles, and regulatory expectations
• design and manage release management frameworks and release trains to enable coordinated, predictable deployment across multiple teams, platforms, and lines of business
• lead execution planning for testing and release activities across scaled delivery models, including Agile and SAFe environments
• partner closely with Risk, Compliance, Legal, Control Management, and Model Risk teams to ensure solutions meet governance and control requirements prior to production
• identify, assess, and mitigate testing and release risks for highly complex and ambiguous AI initiatives
• develop and socialize release readiness criteria, go/no-go decision frameworks, and post-release validation processes
• ensure continuous improvement of testing practices through metrics, defect analysis, post-incident reviews, and lessons learned
• translate complex technical, operational, and regulatory requirements into clear testing plans and release execution strategies
• provide thought leadership and guidance on emerging best practices for AI testing, deployment controls, and lifecycle management
• influence, coach, and mentor delivery teams and peers, setting standards for quality, accountability, and execution excellence consistent with Senior Lead expectations

Senior Lead Digital Product Manager – Testing Strategy & Release Management

• Building scalable operational systems and workflows
• Designing KPI dashboards and accountability rhythms
• Improving operational efficiency and profitability
• Identifying and eliminating bottlenecks
• Strengthening hiring, delegation, and organizational structure
• Translating strategic goals into weekly execution plans
• Coaching owners to lead with data instead of instinct
• Helping businesses become less owner-dependent and more scalable

Fractional COO – Turning Vision Into Daily Operating Reality

• Participate in formal early talent program and workshop initiatives.
• Review various assignments to become familiar with policies and procedures for which answers can be quickly obtained, related to low-to-medium risk tasks and deliverables.
• Receive direction from managers and exercise independent judgment while developing understanding of requirements for the supported area.
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
• Take part in a range of team projects, tasks, and activities to expose you to various Wells Fargo businesses, supporting execution of strategic priorities and reporting.
• Work in various Microsoft products to create communication, gather data and story tell on outcomes, and organize priorities.
• Develop partnerships, consulting, regulatory focus, risk assessment, data analytics, and other key competencies through classroom and on-the-job training.
• Engage in experiential learning on fundamentals of financial services.
• Contribute to process improvement, process enhancement, process mapping, automation and operational efficiency programs and projects.
• Partner alongside various Operations teams on daily functions and responsibilities.
• Take part in non-business-related stretch assignments, i.e., DE&I, employee engagement, community service, etc.
• Maintain contact with leaders at all levels of the organization including senior management, team members, individual contributors, and/or vendors.
• Create presentations, and visuals to assist with documenting business requirements.
• Complete assigned projects / tasks and prepare for relevant industry certifications as part of professional development.

COO Global Operations Internship

• Provides leadership, direction and administration over operations while growing revenue and improving operating margins
• Direct leaders to be fiscally responsible and meet productivity standards in resource utilization, staffing patterns and the operational efficiency
• Ensures effective utilization of resources including length of stay, and the use of inpatient care, home care and outpatient care to help ensure the right care in the right place at the right time
• Implements clinical operations consistent with programs that optimize best patient care practices which align with organizational initiatives
• Interprets changes in the marketplace, generates ideas and participates in quality assurance initiatives that increase the organizations market advantage
• Establishes effective goals and objectives by creating and managing the structure and processes necessary for efficient operations, achievement of superior clinical performance and projected growth
• Strategizes and identifies opportunities to grow/improve programs and advance care management improvements
• Assesses services and programs to ensure they meet and exceed established care, quality and state/federal regulatory standards
• Implements and assesses care management and patient experience initiatives to accomplish targets, and ensures the highest possible delivery of service to patients, families, physicians and employees relative to their personal expectations
• Develops and maintains physician relationships which involves collaborating with physicians both as partners and customers
• Ensures compliance with government regulatory agencies and accrediting bodies
• Reviews, evaluates and enforces existing policies and procedures
• Formulates, establishes and enforces additional procedures and guidelines to provide exceptional, efficient and effective patient care
• Performs human resources responsibilities for staff which include interviewing and selection of new employees, promotions, staff development, performance evaluations, compensation changes, resolution of employee concerns, corrective actions, terminations, and overall employee morale
• Develops and recommends operating and capital budgets and controls expenditures within approved budget objectives

Chief Operating Officer jobs in North Carolina

See all jobs on JobTailor

Senior Lead Digital Product Manager – Testing Strategy & Release Management

Fractional COO – Turning Vision Into Daily Operating Reality

COO Global Operations Internship

COO