Chief Operating Officer

• Manage a complex and demanding calendar and travel schedule
• Act as a strategic gatekeeper for the COO's time
• Arrange business travel and prepare itineraries
• Liaise with senior executives and external stakeholders
• Propose and implement inbox management approaches
• Develop meeting materials and organize meetings
• Support strategic projects and employee engagement initiatives
• Raise purchase orders and manage approvals

Executive Assistant, Chief Operating Officer – Digital

• Provide high-level administrative and operational support to the CEO/COO, ensuring seamless day-to-day operations
• Manage complex and dynamic calendars, including scheduling, prioritizing, and coordinating meetings across internal and external stakeholders
• Serve as a gatekeeper for the CEO/COO office by managing email, correspondence, and communications with discretion and sound judgment
• Prepare, review, and organize briefing materials, reports, presentations, and executive correspondence with a high level of accuracy and professionalism
• Maintain and safeguard confidential records, files, and sensitive information with the highest level of discretion
• Anticipate executive needs and proactively address administrative and operational priorities to ensure efficiency and continuity
• Oversee expense reporting, invoice processing, and budget tracking for the CEO/COO office with accuracy and timeliness
• Support broader office operations and cross-functional initiatives as needed
• Facilitate clear, timely, and professional communication with internal and external stakeholders, including clients, donors, partners, community leaders, and vendors
• Draft and manage executive-level correspondence on behalf of the CEO/COO with a high degree of accuracy and professionalism
• Represent the executive office with professionalism, sound judgment, and a strong commitment to GMHC’s mission and values

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Executive Assistant, Chief Operating Officer – Digital

Executive Assistant – CEO/COO