Caseworker

• Determine client eligibility for public assistance benefits accurately and within mandated time frames
• Gather and interpret client data through interviews, case-file review, and third-party verification
• Provide clients and applicants with information about programs, services, eligibility requirements, and outcomes
• Organize and maintain ongoing caseloads according to federal and state guidelines and county best practices
• Identify potential fraud cases and submit fraud referral documentation
• Report program changes to clients and update eligibility or program requirements
• Report potentially fraudulent claims or information to Program Integrity
• Maintain clear and accurate records and review caseload information at least annually
• Assist with local and state hearing processes as necessary
• Perform data entry and operate general office equipment
• Perform other related duties as assigned

Buncombe County caseworker determining North Carolina public assistance eligibility

Income Maintenance Caseworker II

Buncombe County caseworker determining eligibility for North Carolina public assistance programs. Managing client interviews, caseloads, records, and fraud referrals.

• Responsible for the total process of determining applicant/client eligibility of Food and Nutrition Services
• Performing eligibility determination functions as the Income Maintenance Caseworker II
• Processing tasks in the eligibility determination/redetermination process which require knowledge of Food & Nutrition Program
• Functioning independently with responsibility for a variety of complex tasks
• Preparing and presenting summaries of the agency’s evidence for local and state appeal hearings resulting from case actions

Income Maintenance Caseworker determining eligibility for Food and Nutrition Services

Income Maintenance Caseworker III

Income Maintenance Caseworker determining eligibility for Food and Nutrition Services for Durham County Government. Collaborating effectively in a community-focused social services environment with diverse populations.

• Manage an active caseload of approximately 225 case heads involving complex eligibility determinations
• Process applications, complete recertifications, handle program transfers
• Maintain accurate and timely case actions in accordance with state policy and federal regulations

Income Maintenance Caseworker III managing adult Medicaid program eligibility

Income Maintenance Caseworker III managing adult Medicaid program eligibility for Buncombe County. Assessing eligibility for public assistance benefits across multiple Income Maintenance programs.

Caseworker jobs in North Carolina

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Income Maintenance Caseworker II

Income Maintenance Caseworker III

Income Maintenance Caseworker III