Income Maintenance Caseworker III

Buncombe County Government

Income Maintenance Caseworker III managing adult Medicaid program eligibility for Buncombe County. Assessing eligibility for public assistance benefits across multiple Income Maintenance programs.

Posted 7/9/2026full-timeAsheville • North Carolina • 🇺🇸 United StatesMid-LevelSenior💰 $24 - $29 per hourWebsite

About the role

Key responsibilities & impact

Manage an active caseload of approximately 225 case heads involving complex eligibility determinations
Process applications, complete recertifications, handle program transfers
Maintain accurate and timely case actions in accordance with state policy and federal regulations

Requirements

What you’ll need

Associate’s degree in Human Services Technology, Social Services, Paralegal Technology, Business Administration, Secretarial Science, or a closely related curriculum
3 years of paraprofessional, clerical, or other public contact experience including negotiating, interviewing, collecting and compiling data
Graduation from high school and 4 years of paraprofessional, clerical, or public contact experience specifically performing eligibility determinations
Strong policy interpretation skills and organization

Benefits

Comp & perks

Health insurance
Retirement plans
Paid time off
Flexible work arrangements

ATS Keywords

✓ Tailor your resume

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools

Eligibility DeterminationApplication ProcessingRecertificationData CompilationCase Action Maintenance

Soft Skills

NegotiationInterviewingOrganization

Certifications

Associate’s Degree in Human Services TechnologyAssociate’s Degree in Social ServicesAssociate’s Degree in Paralegal TechnologyAssociate’s Degree in Business AdministrationAssociate’s Degree in Secretarial Science