Case Coordinator

• Provide pro-active support to Corporate Account, National Account and Independent Advisor offices
• Liaison with internal departments to ensure timely processing of new life insurance applications
• Build one-to-one relationships with assigned branches
• Pro-actively follow up on pending cases and anticipate customer needs
• Perform outbound communications to keep customers informed
• Assume ownership of assigned files and assist in problem-solving to expedite processing

Elite Case Coordinator supporting insurance applications at Manulife

Elite Inforce Case Coordinator

Elite Case Coordinator providing pro-active support for life insurance applications at Manulife. Building relationships with advisors and ensuring timely processing of applications.

• Coordinate and provide Family Home support for a caseload in accordance with program criteria
• Ensure referrals and support are provided in emergency and urgent situations
• Participate in the screening and matching of new Family Home Providers
• Complete client assessments using conversation based methodology
• Develops and conducts a comprehensive therapeutic rapport
• Monitors client progress and adjusts care plans as required

Case Coordinator for Family Supports at VON Canada

Case Coordinator, Family Supports

Case Coordinator supporting clients with developmental disabilities under VON Canada's Family Supports program. Responsibilities include developing care plans and monitoring client progress in a community setting.

• Case creation and records transfer in collaboration with the Case Management team and providers.
• Provide members with assistance, support, and follow-up where necessary.
• Management of call logs and cases in Boost/Salesforce as it relates to scheduling, medical records management, documentation and communication.
• Provide exceptional service to internal and external stakeholders, including but not limited to providers and members.
• Provide administrative assistance to providers and Case Managers with various tasks.
• Collaborate with the clinical team (Case Managers, in particular) to support case progression.
• Support identification and selection of appropriate specialists/third parties using internal database.
• Assist with scheduling calls between members and providers.
• Maintain filing and storage systems as required for digital records, CDs, USBs, and physical records.
• Escalate case-related questions/concerns to the Case Manager.

Case Coordinator ensuring efficient case progress in healthcare role at Teladoc Health

Case Coordinator managing case progression and providing support in healthcare services at Teladoc Health. Collaborating with clinical teams for exceptional member experiences.

Case Coordinator jobs in Canada

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Elite Inforce Case Coordinator

Case Coordinator, Family Supports

Case Coordinator