Care Coordinator

• Assist with coordination, scheduling, and care of all psychiatric care-related referrals.
• Assist with managing provider schedules; ensure efficient scheduling in accordance with provider productivity standards.
• Provide assistance with triaging appointments based on assigned client status and conducting follow-up calls when needed
• Answer phone calls related to pharmacy or scheduling concerns
• Collaborate with pharmacies to ensure accurate information is provided and to resolve any issues that arise
• Responsible for sending and collecting forms from clients as needed
• Managing Psychiatric Care inbox by answering and following up on emails to ensure timely responses
• Additional duties as assigned by the Supervisor

Psychiatric Care Coordinator assisting with psychiatric care-related referrals

Psychiatric Care Coordinator

Psychiatric Care Coordinator at AthenaPsych assisting with the care of psychiatric referrals and managing appointment scheduling. Collaborating with pharmacies and communicating with clients for efficient service.

• Completes required assessments using person centered planning techniques, as well as gathers and incorporates all other relevant assessments.
• Develops a comprehensive, person-centered Life Plan with the individual and their circle of support, as well as their entire service provider team.
• Supports the individual in the planning process to ensure that the individual directs the process to the maximum extent possible and can make informed decisions and choices.
• Reviews the Life Plan with the individual’s entire interdisciplinary team no less than annually, and every time there is a life changing event. This review must occur during a face-to-face meeting, no less than annually.
• Accountable for coordinating all aspects of an individual’s care.
• Effectively manage a tiered caseload, while tailoring services to individual needs.
• Completes program enrollment and eligibility document.
• Completes and secures consents and authorizations to share information.
• Develops and maintains appropriate records.
• Completes and reviews paperwork necessary for case files and reports.
• Completes documentation and billing in a timely manner.
• Frequent travel meeting with individuals in their homes, physician/provider offices, and other public places in order to conduct assessments and provide services.
• Accompanies individuals to appointments in accordance with Person Centered Services policy.
• Collaborates with providers and service support team members.
• Initiates incident reports and follow-up to ensure compliance with regulations.
• Monitors individual satisfaction with supports and services.
• Ensures case files are in compliance with regulation and policy.
• Provide quality driven, cost effective, culturally appropriate services.

Care Coordinator managing individual’s health and behavioral healthcare needs

Care Coordinator managing comprehensive care for individuals with health and behavioral challenges. Responsible for assessments, planning, and coordination of services to meet individual needs.

• Coordinate care for patients by ensuring access to eligible resources/programs and assisting with referrals and provider appointments
• Perform outbound calls and respond to inbound calls from patients, providers, and Village resources
• Complete non-clinical screenings and pathways under the guidance of the Manager; escalate to Integrated Care Nurse as needed
• Assist the clinical team with moving patients through the continuum of care by completing tasks as directed
• Identify eligible resources for members and collaborate with Integrated Care Nurses, dialysis clinics, health plans, and other stakeholders to help members enroll in programs
• Communicate directly with patients in a timely and professional manner
• Maintain accurate, complete, and confidential documentation
• Demonstrate exceptional two-way communication, both oral and written
• Act in alignment with DaVita’s mission and values to deliver high-quality patient care

Care Coordinator at DaVita supporting patients with chronic conditions

Care Coordinator at DaVita supporting patients with chronic conditions and ensuring high-quality care. Collaborating with Nurse Practitioners and RN Case Managers in a hybrid role.

• Facilitate the patient discharge from the facility setting to certified home care services in the patient’s residence.
• Provide superior customer service by modeling the Brand Promise and Core Values.
• Evaluate eligibility, needs and care resources for each patient referred to RRH Home Care.
• Obtain insurance information and authorizations for appropriate reimbursement.
• Complete a comprehensive clinical assessment for home care services and develop a home care plan with the patient/caregivers to ensure a safe home care plan.
• Obtain MD order to support home care plan.
• Coordinate all in-home services including but not limited to professional, paraprofessional services, durable medical supplies, equipment, etc, as the care plan dictates.
• Complete all required documentation in patient’s facility record and RRH Home Care required documentation per requirements.
• Gather data, analyze data and complete all assigned reports.
• Collaborate with facility care coordinators, social workers, and physicians to find solutions for challenging patients requiring home care as a part of the facility discharge plan.
• Participate in ongoing RRH Home Care, Home and Community Based Service, and/or UHS committees or groups.
• Represent RRH Home Care at appropriate Community Groups.
• Act as a CHHA resource and represent RRH Home Care in the community in various health care settings (ie hospital, physician office, etc.).
• Participate in marketing efforts as assigned.
• Assume role community resource expert in providing education as assigned.

Home Care Coordinator facilitating patient discharge at Rochester Regional Health.

Home Care Coordinator – RN

Home Care Coordinator facilitating patient discharge to home care services at Rochester Regional Health. Collaborating with various medical professionals to ensure safe transitions.

• Receive incoming calls from members regarding benefit questions/issues, care coordination, program inquiries, connecting to their care manager, and screening assessments to identify risk factors requiring medical intervention
• Contemporaneously and accurately documents calls in designated PHI system
• Manages an assigned member caseload who require short term care coordination and health navigation
• Works within the interdisciplinary care team to support timely communication of member issues or needs and monitors screening of members effectively to improve quality and cost outcomes
• Performs outreach calls to members to confirm services are in place
• Additional duties as assigned

Care Coordinator providing support for NorthStar Members

Care Coordinator supporting NorthStar Members through care management and customer service. Handling member inquiries and documenting calls effectively.  

Care Coordinator jobs in New York

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Psychiatric Care Coordinator

Care Coordinator

Care Coordinator

Home Care Coordinator – RN

Care Coordinator