Business Operations

• Support global program implementation by ensuring adherence to global processes and solutions.
• Drive effective usage and full adoption of relevant core systems, such as SAP functionalities, Project module, Service orders, FSM, One IB, Project Review process.
• Engage with key stakeholders to gather and analyze business requirements.
• Harmonize business processes across the Hub and with Global BU processes.
• Support sharing and adoption of best practices.
• Collect and prioritize business process improvement requirements from local BPOs.
• Evaluate, document, and submit recommendations for future process changes.
• Troubleshoot, analyze, and resolve complex issues.
• Implement measures to enhance process efficiency and effectiveness.
• Support implementation of metrics to enhance Business Performance, operational efficiency, and Quality.
• Conduct data collection and analysis to monitor business process performance.
• Manage data practices across the Hub to ensure accurate management across systems.
• Identify training needs for business processes and organize training sessions.

Business Process Owner implementing global programs at Hitachi Energy

Business Process Owner, HUB Europe

Business Process Owner supporting global program implementation ensuring adherence to processes at Hitachi Energy. Engaging stakeholders and driving changes for operational efficiency and excellence.

• Identify and pursue new business opportunities within the railway sector, including rolling stock, signaling, electrification, and infrastructure projects.
• Build and maintain a strong pipeline of prospects through personal connections, industry networking, trade shows, and market research.
• Negotiate and close contracts to achieve sales growth and revenue targets.
• Develop and implement sales strategies aligned with company objectives and industry trends.
• Prepare and deliver compelling technical and commercial proposals tailored to client requirements.
• Monitor competitor activities and market developments to inform strategic decisions.
• Establish and nurture relationships with key stakeholders, including rail operators, infrastructure managers, OEMs, and government agencies.
• Be very proactive is connecting regularly with new and existing clients to understand their needs and discover how DNV can support them in resolving challenges.
• Be responsive and positive in interactions with customers exhibiting a curious and empathetic mindset.
• Work closely with operations teams to ensure seamless delivery of high quality & attractive solutions to customers.
• Work with Global Team to achieve overall Rail Business Objectives
• Form a strong internal network within DNV to ensure strong combined solutions are able to be offered to address customer’s needs.
• Provide regular reports on sales performance, forecasts, and emerging opportunities.
• Support customers and deliver projects operating a hybrid seller-doer model.

Sales & Business Development Manager for railway systems expanding market presence

Sales & Business Development Manager – Railway Systems

Sales & Business Development Manager for railway systems identifying new opportunities and building client relationships. Working globally to achieve sales growth and project delivery with a strong operational team.

• Gestionar y hacer seguimiento de pedidos para garantizar que los proyectos avancen según lo previsto.
• Coordinar la relación diaria con proveedores y partners.
• Dar soporte en procesos de compras y aprovisionamiento.
• Participar en negociaciones y búsqueda de nuevos proveedores.
• Supervisar incidencias operativas y proponer soluciones.
• Coordinar aspectos logísticos relacionados con entregas y cumplimiento de plazos.
• Analizar datos operativos e identificar oportunidades de mejora.
• Colaborar en la optimización y automatización de procesos internos.
• Trabajar de forma transversal con distintas áreas de la compañía.

Junior-mid role in operations at Hauslook focusing on business processes.

Join Hauslook as a junior-mid operations role, supporting diverse business functions. Collaborate closely with the COO and engage in a range of operational tasks.

• Support the sales organization through reporting, data maintenance and business analysis
• Work with tools such as Excel, Tableau and Salesforce
• Collaborate with the Director of Sales Operations and the wider team
• Contribute to ongoing initiatives to improve visibility, accuracy and efficiency

Intern supporting Business Operations team with data analysis and reporting

Business Operations Intern

Intern role in Business Operations team gaining hands-on experience in analytics and reporting. Collaborate with teams using tools like Excel, Tableau, and Salesforce.

• Own the design, governance, and continuous improvement of all processes within the Service Operations function.
• Focus on transitioning the organization from individual, "hero-based" efforts to scalable, repeatable, and auditable systems.
• Ensure that every internal workflow is documented, controlled, and systematically optimized over time.
• Standardize Service Operations workflows into a company-wide "Single Source of Truth" by creating and maintaining a structured, living library of SOPs.
• Establish and run a governance committee of Responsible individuals, Process Owners, and Contributors (RPC Board) to eliminate cross-departmental bottlenecks.
• Apply Lean and process excellence methodologies to identify and eliminate waste and redundancies in Service Operations cycles.
• Maintain and manage a prioritized improvement backlog, ranked by impact on team capacity, error rate, and client SLA risk.
• Embed compliance controls directly into Service Operations process design to ensure audit readiness.
• Act as a crucial bridge between Service Operations and Technology teams by defining clear operational requirements.
• Build data-driven capacity models to allow leadership to forecast resource utilization and future headcount needs.
• Structure all Service Operations SOPs to serve as the foundational framework for onboarding and upskilling new team members.

Business Process Manager focusing on process design and improvement in Service Operations.

Business Process Manager

Business Process Manager overseeing process governance and improvement within Service Operations team. Aligning technology requirements and compliance controls for efficient operations.

Junior-mid Business Operations role in a tech-driven home design company

Business Operations, Compras, Logística, Operaciones

Junior-mid Business Operations role managing logistics, purchases, and supplier relations in a growing tech company. Working closely with COO to enhance operational efficiency and project progress.

Business Operations jobs in Spain