Business Operations

• Collaborate with the Lead to Cash BPO and the relevant function(s) and business operating units to ensure process, system and operational design meets requirements and strategic objectives
• Facilitate workshops to gather input, feedback, and socialise recommendations made with the functions/operating units to refine and finalise process design in partnership with the Lead to Cash BPO and other peer BPEs
• Collaborate with the Lead to Cash BPO to document “to be” processes; and support evaluation of “as is” processes identifying bottle necks, inefficiencies, and duplication
• Drive decisions through relevant governance forums, ensuring decisions are communicated to stakeholders in a timely manner
• Align designs with programme timelines and milestones, ensuring coordination with other functional areas and interdependent programmes
• Support the Functional Leader in evaluating the preparedness of their functional area for programme delivery, identifying any gaps and proposing solutions
• Support the business change team in understanding people implications for the change and defining and delivering relevant interventions to create conditions for successful adoption
• Create appropriate documentation for new processes; partnering with Training & Adoption team to develop appropriate training/upskilling for colleagues to support adoption and benefit realisation
• Partner with the Business Continuity Manager to establish and manage interim operating states to support business continuity during the change
• Collaborate with operational teams to design and implement interim processes, ensuring minimal disruption to existing operations
• Ensure that plans are in place to transition from interim states to permanent processes in a sustainable way
• Foster effective relationships with stakeholders, ensuring alignment and collaboration
• Communicate effectively, adapting messaging for different audiences to ensure clarity and engagement in the programme objectives
• Champion the interest of the process vision, ensuring priorities are reflected in programme decision-making and feedback loops are effective

Business Process Expert – Deduction

• Support the execution of the strategic quality plan.
• Assist factories and regions in achieving compliance with product and process regulations.
• Integrate the Voice of the Customer into quality planning.
• Ensure Global Product Group quality standards are integrated into factory quality management systems.
• Take ownership of Quality Inspection Cards (QIC).
• Lead Critical Process Reviews (CPRs).
• Drive deployment of APQP elements.
• Support factories in resolving quality issues.
• Contribute to Lean Six Sigma projects and enhance quality processes.
• Develop training materials and educate employees on quality processes.

Senior Business Process Quality Professional

• Monitor incoming customer payments.
• End-to-end support for the sales invoicing process.
• Ensure the accuracy and completeness of invoice data before further processing.
• Closely collaborate with the Sales and Logistics department to ensure correct invoicing of supplies and services.
• Collaborate with Sales on ordering and coordinating demo equipment.
• Take over the IT equipment ordering process and its inventory.
• Managing hardware inventory (availability, stock levels, rotation).
• Coordinate the flow of equipment between employees and projects (including substitutions and returns).
• Support Sales in ordering and organizing demo equipment.
• Support the organization of conferences, summits, and corporate events.
• Ensure the availability of equipment and resources for events and implementations.
• Coordinate Equipment logistics for events and corporate trips.

Business Operations jobs in Poland

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Business Process Expert – Deduction

Senior Business Process Quality Professional

Business Operations Assistant