Business Process Expert – Deduction

Haleon

Business Process Expert overseeing Lead to Cash process in global consumer health company. Collaborating with cross-functional leadership and ensuring measurable business value in financial operations.

Posted 7/18/2026full-timePoznan • 🇵🇱 PolandMid-LevelSenior💰 PLN 309,210 - PLN 425,164 per yearWebsite

Core Competencies

Role fit

Core Competencies

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Demonstrates extensive Finance experience with deep expertise in Order to Cash (O2C) processes, including billing, collections, and cash application. Proven ability to drive process design, optimization, and transformation in complex, global organizations while effectively managing change and stakeholder alignment.

Highest-signal resume keywords

Order To Cash (O2C) ExpertiseProcess Design And OptimizationChange Management CapabilityProject And Program ManagementAnalytical Skills

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills

Process DesignProcess OptimizationData AnalyticsWorkflow AssessmentAutomation Technologies

Soft Skills

Stakeholder InfluenceCollaborationEffective CommunicationRelationship Building

Tools & Technologies

Process Modelling Tools

Industry Keywords

Consumer HealthFMCGGlobal OrganizationLarge-Scale Change Initiatives

About the role

Key responsibilities & impact

Collaborate with the Lead to Cash BPO and the relevant function(s) and business operating units to ensure process, system and operational design meets requirements and strategic objectives
Facilitate workshops to gather input, feedback, and socialise recommendations made with the functions/operating units to refine and finalise process design in partnership with the Lead to Cash BPO and other peer BPEs
Collaborate with the Lead to Cash BPO to document “to be” processes; and support evaluation of “as is” processes identifying bottle necks, inefficiencies, and duplication
Drive decisions through relevant governance forums, ensuring decisions are communicated to stakeholders in a timely manner
Align designs with programme timelines and milestones, ensuring coordination with other functional areas and interdependent programmes
Support the Functional Leader in evaluating the preparedness of their functional area for programme delivery, identifying any gaps and proposing solutions
Support the business change team in understanding people implications for the change and defining and delivering relevant interventions to create conditions for successful adoption
Create appropriate documentation for new processes; partnering with Training & Adoption team to develop appropriate training/upskilling for colleagues to support adoption and benefit realisation
Partner with the Business Continuity Manager to establish and manage interim operating states to support business continuity during the change
Collaborate with operational teams to design and implement interim processes, ensuring minimal disruption to existing operations
Ensure that plans are in place to transition from interim states to permanent processes in a sustainable way
Foster effective relationships with stakeholders, ensuring alignment and collaboration
Communicate effectively, adapting messaging for different audiences to ensure clarity and engagement in the programme objectives
Champion the interest of the process vision, ensuring priorities are reflected in programme decision-making and feedback loops are effective

Requirements

What you’ll need

Extensive Finance experience with deep expertise in Order to Cash (O2C) , covering the full end-to-end process (billing, collections, credit management, disputes, cash application)
Proven experience in a complex, global organization , ideally within Consumer Health, FMCG, or similarly dynamic environments
Strong track record in process design, optimization, and transformation , including large-scale change initiatives
Advanced analytical capabilities with the ability to assess complex workflows, identify inefficiencies, and drive improvements
Experience with process modelling tools, data analytics, and automation technologies
Strong project and program management skills, with the ability to deliver initiatives in structured, controlled environments
Demonstrated ability to influence senior stakeholders and drive alignment across multiple functions
Strong change management capability, including driving adoption and navigating organizational complexity

Benefits

Comp & perks

Attractive reward package (annual bonus & awards for outstanding performance, recognition awards for additional achievements and engagement)
Extensive support of work life balance (flexible working solutions including working from home possibilities, health & wellbeing activities)
Private medical care - the cost of the basic package is financed by Haleon. In addition, candidates can extend the selected package to family members and/or partner and purchase the Senior package
P4P Partnership for Prevention Family benefits (extra parental leave, caregiver’s policy)
Life insurance and pension plan
Multisport card or points on the Multicafeteria Benefits account
Personalized learning approach
Supportive community and integration events
Modern office with creative rooms
Free car and bike parking