Business Operations

• Manage and lead the Measurement BPO team to identify and implement process or technology improvement opportunities
• Stay abreast of the suite of measurement software applications and their functionality
• Coordinate with application owners to incorporate beneficial changes
• Collaborate with all impacted stakeholders on priorities to ensure the highest value opportunities are prioritized
• Develop, mentor and coach team of employees that collaborate and drive toward business results
• Review solutions, plans, reports and documents developed by team and provide effective guidance

Manager – Measurement Business Process Optimization

• Provide Tier 2 functional support and ticket triage for ERP Materials Management (MM), including analysis, resolution, documentation, and routing of issues
• Support Purchase Requisition (PR) and Purchase Order (PO) end‑to‑end business processes across multiple document types and integrated systems
• Troubleshoot workflow, configuration, and interface issues; research root causes and downstream impacts
• Coordinate with cross‑functional teams, Tier 2 analysts, and U.S. Navy program managers to resolve cross‑system and cross‑command issues
• Participate in User Acceptance Testing (UAT), Integrated Process Team (IPT) meetings, and system enhancement reviews
• Support quality assurance, change management, and functional impact analysis for MM‑related system changes
• Maintain audit‑ready documentation, knowledge articles, and reference materials to ensure continuity and compliance

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Manager – Measurement Business Process Optimization

Senior Business Process Functional Analyst