Business Operations

• Partner with SVP of STPG and leadership team to drive critical initiatives
• Identify and deploy AI- and automation-based solutions to transform business processes
• Lead and optimize core business operations for efficiency and performance
• Manage expense planning in alignment with product roadmaps
• Drive headcount planning and execution with HR and Finance
• Assess and enhance operational processes for effectiveness

Director, Business Operations

• Provide Tier 2 functional support and ticket triage for ERP Materials Management (MM), including analysis, resolution, documentation, and routing of issues
• Support Purchase Requisition (PR) and Purchase Order (PO) end‑to‑end business processes across multiple document types and integrated systems
• Troubleshoot workflow, configuration, and interface issues; research root causes and downstream impacts
• Coordinate with cross‑functional teams, Tier 2 analysts, and U.S. Navy program managers to resolve cross‑system and cross‑command issues
• Participate in User Acceptance Testing (UAT), Integrated Process Team (IPT) meetings, and system enhancement reviews
• Support quality assurance, change management, and functional impact analysis for MM‑related system changes
• Maintain audit‑ready documentation, knowledge articles, and reference materials to ensure continuity and compliance

See all jobs on JobTailor

Director, Business Operations

Senior Business Process Functional Analyst