Business Operations

• Manage end-to-end onboarding and offboarding processes using automated workflows and Smartsheet, including provisioning and revoking access to account technologies, coordinating welcome communications, and maintaining comprehensive process documentation
• Administer SharePoint sites across multiple levels including content updates, site architecture, page creation, permissions management, and ongoing maintenance to ensure optimal functionality and user experience
• Create, edit, and manage Smartsheet forms, workflows, and automation including setting up notification systems, configuring access permissions, and building solutions that anticipate downstream operational needs
• Provide ad hoc administrative support to the Account Senior Leadership Team including calendar coordination, meeting scheduling, travel coordination, and logistical planning
• Facilitate in-person meeting logistics including reserving meeting spaces, coordinating catering, and providing recommendations for hotels, restaurants, and team activities
• Coordinate and execute special account initiatives and engagement activities, including volunteer opportunities and team-building events, ensuring seamless execution across a distributed workforce
• Support client-led functions by coordinating information requests and ensuring timely, accurate responses to stakeholder needs
• Maintain organizational charts using Organimi, ensuring accuracy and timely updates that reflect team changes across 500+ employees
• Anticipate leadership needs and take initiative to address them proactively, exercising sound judgment when handling sensitive information and maintaining strict confidentiality

Business Operations Administrator

• Manage the design, implementation, tracking and reporting for operations and business plans against agreed company goals and objectives
• Develop metrics that provide data for process measurement, understanding the underlying drivers, creating a regular cadence for reporting, and identifying and leading initiatives to enhance management reporting capabilities
• Manage the implementation and oversight of effective risk management practices in line with the company’s risk management framework ensuring timely identification and remediation of key operational risks
• Identify areas for process and lean improvements, and gain buy-in from management & stakeholders to implement these changes
• Communicate with internal stakeholders at all levels inc. employees, SLT and ELT and represent Client Services when required to in key forums
• Prepare presentations, reports and other materials including management briefings and recommendations on key talking points, achievements, challenges and next steps as key input to existing internal and external meetings, Board meetings and other relevant forums
• Take on and execute special and/or ad-hoc projects related to key strategic and operational priorities to help resolve issues and drive improvement as required

Business Operations Lead

• Partner with SVP of STPG and leadership team to drive critical initiatives
• Identify and deploy AI- and automation-based solutions to transform business processes
• Lead and optimize core business operations for efficiency and performance
• Manage expense planning in alignment with product roadmaps
• Drive headcount planning and execution with HR and Finance
• Assess and enhance operational processes for effectiveness

Business Operations jobs in Idaho

See all jobs on JobTailor

Business Operations Administrator

Business Operations Lead

Director, Business Operations