Business Intelligence Developer

• Analyze CMDB and configuration data to ensure accuracy, completeness, and alignment with approved changes.
• Identify configuration drift, missing attributes, and dependency inconsistencies and recommend corrective actions.
• Develop dashboards and reports supporting Configuration and Change Management, including impact analysis and change performance.
• Analyze incident, work order, and SLA performance data to identify trends, bottlenecks, and improvement opportunities.
• Provide predictive analytics and operational insights supporting service quality, risk mitigation, and modernization planning.
• Support cybersecurity analytics, including vulnerability trends, system hardening status, and compliance reporting.
• Prepare analytics supporting RMF and C2C activities, including CAP package evidence and privileged access tracking.
• Develop reporting packages for Program Reviews, leadership briefings, and stakeholder engagements.
• Maintain organized repositories for analytics products, data sources, and audit evidence.
• Support internal and external audits by preparing traceability records, configuration snapshots, and compliance documentation.
• Coordinate with technical SMEs, functional leads, and Government stakeholders to ensure data accuracy and reporting alignment.
• Clearly and effectively communicate with SMEs, teams, and functional line leads.
• Ensure all analytics and documentation are timely and meet accuracy, completeness, and auditability standards.

Business Intelligence Analyst

• Stakeholder Collaboration: Partner with operational leaders across service lines to translate business questions into reporting and analytics solutions.
• Reporting & Analysis: Build and maintain Power BI reports and dashboards, deliver ad hoc analytical extracts under tight timelines, and analyze operational data to identify root causes, reconcile discrepancies, and surface actionable insights.
• Automation: Replace manual reporting processes with scalable, automated workflows using SQL, Python, or R — scheduled distributions, snapshot pipelines, metric calculations.
• Strategic Communication: Synthesize findings into clear, evidence-backed recommendations for leadership.
• Technical Proficiency: Daily use of SQL (Snowflake), Python or R, and Power BI (DAX) for extraction, transformation, analysis, and visualization across multiple data platforms.
• Team & Growth: Self-driven ownership mindset. Actively support teammates, share knowledge, and pursue continuous professional development.

Senior BI Analyst

• Lead Technical Business Intelligence (BI) Analyst is responsible for individually contributing to and leading teams in the provision of technical expertise in one or more analytics toolsets
• Work with customers from clinical, administrative and/or operational areas across the System
• Provide analytical tools that drive insights, complex data extracts and integration, reports and advanced dashboard visualizations
• Develop and enhance existing metrics to analyze ongoing performance metrics
• Lead initiatives to work with customers and Analytics Team members to understand the problems being solved
• Procure and integrate the disparate data sources necessary to analyze needs appropriately
• Troubleshoot complex technical problems and serve in a lead technical advisory role to other BI Analysts
• Lead projects to analyze and integrate disparate data sources to ETL into an EDW

Lead Technical Business Intelligence Analyst

• Design, build, and iterate on high-quality Power BI reports and dashboards at scale
• Translate business requirements into intuitive, user-friendly visualizations
• Develop and leverage semantic models to support reporting needs
• Build reporting solutions against Snowflake data and optimize performance for high-usage scenarios
• Implement row-level security (RLS) and contribute to scalable, governed data access patterns
• Assist in establishing deployment pipelines and promotion processes across development, testing, and production environments
• Help define and implement best practices for report development, organization, and governance
• Build and support automation workflows to replicate legacy reporting processes (e.g., scheduled delivery, data blending)
• Partner closely with client teams through collaborative working sessions and knowledge sharing
• Contribute to documentation, reusable patterns, and migration playbooks to support long-term client self-sufficiency

Senior Power BI Consultant

• Develop and execute data analytics using preparation, analysis, and visualization tools to support auditors
• Automate the data gathering process (population and sample sizes) using programming/scripts
• Create analytics/dashboards for performance reporting, fraud prevention and detection, continuous monitoring, and risk assessment
• Administer audit software, ensuring it is up to date with changes/enhancements

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