Business Analyst

• Interpret customer requirements, translate them into clear reporting deliverables, including generating dashboards, query building and recurring or ad hoc report formats.
• Conduct quantitative and qualitative analysis of earned and owned media data, including social listening outputs, news coverage, and content performance, to identify key narratives, opportunities, and risks.
• Craft contextual insights based on performance metrics and KPIs, turning raw data into clear, concise storylines.
• Maintain visibility across reporting timelines, proactively communicate progress or blockers, and ensure methodological consistency and quality across all deliverables.
• Uphold visual and formatting consistency across deliverables, proofreading for clarity, data integrity, and narrative cohesion.
• Address customer inquiries and concerns regarding delivered reports, contributing to training and initiatives to enhance team knowledge and efficiency.
• Conduct quantitative and qualitative analysis of data to provide clients with insights on brand perception, performance, and industry trends.
• Own the reporting workflow from setup to delivery, ensuring clarity in expectations, smooth coordination with internal teams, and high-quality outputs for clients.
• Utilize Meltwater software, Excel, and PowerPoint to extract data, synthesize findings, and package insights in a way that informs strategic decisions.
• Develop strategies to improve report quality and objectives based on client feedback, ensuring timely completion of deliverables with high quality by effectively coordinating with the team.

Insights Analyst

• Supports cross-functional study team and RBQM Leads in Protocol Risk Assessment, risk identification, and evaluation into Risk MAP.
• Support RBQM Leads in selection and implementation of Key Risk Indicators (KRIs), and Quality Tolerance Limit parameters (QTLs) and other applicable assessments and dashboards, conducting end of trial summarization of risk management activities for inclusion to Clinical study report.
• Drafts and oversee RBQM system set up specifications.
• Perform the execution and review of the Study’s assessments and analysis, and diagnosing and explaining anomalies identified in the data and risks.
• Raise signal and issues in RBQM systems and raise actions as appropriate in RBQM system.
• Delivers timely high-quality analytics and supporting RBQM leads in communication to the cross-functional study team to identify resolution.
• Collaborate with assigned programmer to implement study-specific KRIs, QTLs, visualizations, and other analytics in the RBQM system.
• Perform QC study setup in RBQM system vs RBQM system specifications, if required.
• Act as RBQM programmer on set up of KRIs, QTLs, data quality assessments as well as visualizations in the RBQM system, if required.
• Perform the maintenance of the Risk-Based Quality Management (RBQM) system based on RBQM Plan requirements, data sources and structure.
• Ensure appropriate status and process documentation are produced and maintained during the study.
• Communicate and/or escalate serious risks and issues to the RBQM Lead, study team and/or management and Quality, as needed.
• Ensure inspection readiness for clinical risk management and centralized monitoring activities.

Clinical Insights Analyst I

• Manage the full end-to-end process for investor access requests
• Ensure accurate and timely handling from initiation to closure
• Validate data imports and reconcile records against live platform data
• Conduct access corrections and revocations adhering to change-control protocols
• Produce entitlement reports for audit, compliance, and general operational reviews
• Proactively monitor and manage workflow queues
• Identify data quality issues and process gaps to support improvement initiatives

Operations Analyst – Identity and Access Management

• Collaborate with project team members, stakeholders, and third-party suppliers
• Ensure technology and services deliver business benefits
• Perform high-level and detailed impact analysis on complex requests
• Lead As-Is discovery across enterprise domains
• Uncover and translate business needs into requirements
• Document processes, technical landscapes, and dependencies

Business Analyst jobs in South Africa

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Insights Analyst

Clinical Insights Analyst I

Operations Analyst – Identity and Access Management

Technical Business Analyst