Business Analyst

• Lead business requirement gathering and analysis.
• Conduct stakeholder workshops and interviews.
• Gather and document functional and non-functional requirements.
• Analyze business processes and recommend system improvements.
• Create business process flows, activity diagrams, and use cases.
• Collaborate with development teams to translate business requirements into technical solutions.
• Support project estimation and resource planning.
• Maintain Requirements Traceability Matrix (RTM).
• Support QA teams with test strategy, test plans, and test case development.
• Design and improve user-centric experiences using Human-Centered Design principles.
• Develop wireframes, prototypes, mockups, and interactive designs.
• Create high-fidelity UI designs and interface specifications.
• Present UX concepts to business stakeholders and leadership.
• Work closely with Product Managers to improve customer experience.
• Contribute to UX research and design best practices.

Business Analyst – II

• Assist in defining application and project scope/objectives through research and fact-finding
• Analyze business and user needs for technology applications
• Responsible for risk management and positive customer experience
• Document business requirements and manage strategic partnerships
• Collaborate with technical teams to resolve system and process problems
• Create application documentation and provide training to users
• Expand knowledge of industry and relevant systems/applications

Risk Business Analyst III

• Collaborate with global department heads to develop, manage, and monitor departmental budgets across five key pillars: Personnel, Purchased Services, Material, Other Indirect, and Capital Projects.
• Maintain strict forecasting accuracy of +/- 5% compared to actual finance results.
• Apply a deep understanding of the Ford Finance Manual to appropriately define, categorize, and bin spending based on the item, cost, and intended use.
• Focus on current calendar year execution while proactively tracking, modeling, and anticipating department needs 5 years out.
• Monitor and track departmental projects from initial need identification through procurement, delivery, and final payment.
• Author all Capital Projects on behalf of the department and stakeholders; draft and submit material and purchased services orders as needed.
• Review and process FAB card orders, and ensure all incoming invoices and receipts are sufficiently detailed and processed within a timely manner.
• Conduct monthly audits of existing purchase orders and initiate corrective actions to resolve discrepancies or update contract terms.
• Prepare, update, and present clear financial status reports, forecast models, and presentations for senior design leadership.
• Partner closely with the Corporate Finance team to maintain clear visibility of planned versus target spending, ensuring funding is optimized and utilized within the appropriate fiscal windows.
• Identify trends, locate cost-saving opportunities, and implement robust processes to ensure data integrity and timely reporting.
• Stay current on emerging digital tools and applications (e.g., AI Co-Pilot, advanced Excel/PowerBI, financial automation tools) to drive operational efficiencies within the business office.

Senior Business Analyst – Business Office

• Manage milestones, decisions, and deliverables from concept through production, supporting business plans, vehicle quality, launch readiness, and customer appeal.
• Requires leading through influence (not authority), sound judgment, and the ability to push cross-functional teams toward decisions and issue resolution.
• Works closely with Engineering, Studio, Marketing, Manufacturing, New Model Programs, Finance, Purchasing, Logistics, Capacity Planning, and Launch teams.
• Depending on program needs and the candidate's experience, duties may cover multiple PM disciplines simultaneously rather than one narrow workstream.

Racing Program Management Analyst

• Conduct interviews and facilitate group sessions with business and technology partners to elicit, analyze, and document business requirements as well as change management
• Provide consultative support to stakeholders to help them to achieve desired changes and outcomes
• Document and manage requirements traceability matrix and confirm solution meets requirements
• Utilize modeling techniques to produce diagrams, and models that illustrate system and data relationships, and business process flows for both current and future states
• Analyze the business requirements and validate potential solutions/approaches with business and finance technical staff to identify potential improvements in functionality and processes, and ways that technology can help to achieve organizational goals
• Perform the project manager role in conjunction with the business analyst role on appropriately sized requests or projects to ensure all project tasks are planned and executed based on the project requirements
• Support business and technical partners in all aspects of testing including test script development, acceptance criteria, integration testing, test data creation, user acceptance testing, etc.
• Proactively facilitate conversations between functional and technical teams to ensure common and thorough understanding of business needs and solution capabilities to achieve better outcomes
• As needed participate in dialog with vendors and SNHU staff to understand vendor solutions and obligations, confirm vendor offerings, and monitor vendor performance towards SNHU requirements.
• Other duties and responsibilities as assigned.

Senior Business Analyst, Finance Technology

• Perform various analysis and interpretation to link business needs and objectives for assigned function
• Detailed reviews of both state specific and corporate Payment policies for Compliance and Governance ensuring policies are accurate and up to date with guidelines
• Review, analyze, and interpret coding, reimbursement, and regulatory guidelines to ensure organizational compliance and payment integrity
• Develop, implement, and maintain Payment Policies, reimbursement methodologies, and claims editing logic to support accurate claims adjudication
• Monitor, report on, and track regulatory, coding, and policy updates, ensuring timely implementation and communication of changes across impacted stakeholders
• Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of new systems
• Identify and analyze user requirements, procedures, and problems to improve existing processes
• Perform detailed analysis on assigned projects, recommend potential business solutions and assist with implementation
• Identify ways to enhance performance management and operational reports related to new business implementation processes
• Develop and incorporate organizational best practices into business applications
• Lead problem solving and coordination efforts between various business units
• Assist with formulating and updating departmental policies and procedures
• Complies with all policies and standards.

Business Analyst II – Policy Review

• Perform various analysis and interpretation to link business needs and objectives for assigned function
• Ensuring our internal claims coding editors remain accurate, up to date, and compliant
• Review, analyze, and interpret coding, reimbursement, and regulatory guidelines to ensure organizational compliance and payment integrity
• Develop, implement, and maintain Payment Policies, reimbursement methodologies, and claims editing logic to support accurate claims adjudication
• Monitor, report on, and track regulatory, coding, and policy updates, ensuring timely implementation and communication of changes across impacted stakeholders
• Support business initiatives through data analysis, identification of implementation barriers and user acceptance testing of new systems
• Identify and analyze user requirements, procedures, and problems to improve existing processes
• Perform detailed analysis on assigned projects, recommend potential business solutions and assist with implementation
• Identify ways to enhance performance management and operational reports related to new business implementation processes
• Develop and incorporate organizational best practices into business applications
• Lead problem solving and coordination efforts between various business units
• Assist with formulating and updating departmental policies and procedures
• Performs other duties as assigned

Coding Business Analyst II – Content Updates

• Lead Business Acceptance Testing for assigned releases, capabilities, and initiatives.
• Use business requirements, process risk, and release goals to define test strategy, coverage priorities, scripts, and expected outcomes.
• Analyze system, asset, configuration, and process changes to identify BAT impacts, risks, and readiness needs.
• Validate pricing information and related business outcomes to confirm accuracy, identify issues, and support strong provider experience.
• Partner with cross-functional teams to resolve defects, remove blockers, and support implementation of new programs.

Operations Lead Analyst – Business Acceptance Testing

• Own HIPAA-compliant source-of-truth artifacts. Serve as the accountable owner for several Excel-based artifacts that govern Medicare claims business rules, edits, code sets, or requirements.
• Maintain version control, change history, and documentation so these remain authoritative and audit-ready, and handle all content in accordance with HIPAA and CMS data-handling requirements.
• Apply deep Medicare claims expertise. Act as the subject matter expert on CMS Medicare Part A (institutional, hospice, home health) and Part B (professional, outpatient, DME) claims processing, including how claims are edited, and use that expertise to evaluate the downstream impact of every proposed change.
• Validate changes internally. Review and validate proposed updates to the spreadsheets before they go out, confirming they're accurate, internally consistent, and aligned with CMS policy and program requirements.
• Identify discrepancies, edge cases, and ripple effects early.
• Communicate changes externally. Be responsible for sharing validated changes with external stakeholders, including CMS counterparts, in a clear, well-documented, and timely way.
• Maintain the narrative around what changed, why, and what it affects.
• Bridge product and engineering. Partner closely with the Product Manager to translate policy and program needs into clear requirements, and work directly with Engineering leadership to ensure those requirements are understood, technically feasible, and implemented faithfully.
• Surface tradeoffs and risks so decisions get made with the full picture.
• Keep everyone aligned. Facilitate the flow of information across functions—reducing ambiguity, documenting decisions, and ensuring that policy, product, and engineering stay in sync as the work evolves.

Project Manager – Business Analyst

• Provide internal clients with data, strategic insights, and business intelligence to support informed decision making across the brand's marketing teams.
• Conduct competitive analyses and assess the implications of competitive vehicle launches, market dynamics, and segment trends on the brand's performance.
• Track monthly performance of key brand vehicles versus competitors, identify risks and opportunities, and deliver timely, accurate, and insightful monthly analyses to support go-to-market priorities.
• Leverage AI tools such as CoPilot and Glean to streamline monthly reporting, executive summaries, ad hoc requests, and ongoing business intelligence gathering.
• Develop actionable insights decks and strategic assessments on key emerging business topics.
• Support senior leadership with talking points, leadership presentations, and special strategic analyses as needed.
• Build strong cross-functional relationships and integrate the brand's insights into broader NAMA and partner-team workflows and learnings.

Channel Insights Analyst

• Review, label, classify, and validate data according to detailed project guidelines
• Ensure **accuracy, consistency, and quality** across assigned tasks
• Apply instructions objectively when evaluating or categorizing content
• Identify edge cases, discrepancies, and annotation issues
• Escalate unclear or inconsistent cases when needed
• Perform quality checks and provide clear feedback where required
• Meet productivity and quality expectations in a remote work environment
• Work independently while following project standards and timelines

LLM Business Analyst

• Oversee billing operations for high-value and complex client segments
• Ensure accuracy, consistency, and scalability of billing processes
• Serve as the subject matter expert (SME) on billing and account analysis practices
• Lead initiatives to optimize billing models, pricing execution, and revenue capture
• Perform in-depth profitability analysis, revenue optimization, and pricing strategy support
• Deliver insights to senior leadership on billing trends, performance, and opportunities
• Design and implement advanced reporting and dashboards
• Design and enhance control frameworks for billing and account analysis processes
• Lead audit engagements and remediation efforts

Treasury Management Billing & Account Analysis Analyst I

• Join one of our product team as a critical partner in turning business problems into clear, actionable solutions
• Gather and translate requirements, create story cards and acceptance criteria, support story mapping, document future-state processes, and help ensure solutions are ready for successful adoption
• Build visibility into whether our work is improving the business, creating reports and analysis to track improvements, prove value, identify operational gaps
• Facilitate requirements gathering with business partners, product owners, technical teams, QA, vendors, and project teams
• Analyze current-state processes, identify friction points, and help define future-state workflows
• Use data to identify operational gaps, prove or disprove assumptions, and assist leaders in decision making

Business Analyst II

• Write high-volume, high-quality user stories (hundreds expected) with clear, actionable acceptance criteria
• Gather and translate business requirements into functional specifications across CMS, DAM, and integrations
• Define and refine requirements for templates, components, forms, and authoring workflows
• Capture personalization requirements using Adobe Target (A/B testing, audience segmentation, optimization)
• Define website search functionality requirements including indexing, relevancy, and filtering
• Lead requirements gathering for integrations (GA4, Salesforce CRM Chatbot/Live Agent, Medallia, SSO)
• Support content and asset migration efforts including mapping and workflow definition
• Partner with Product Owner, Scrum Master, Lead BA, and SI to drive Agile delivery
• Participate actively in sprint ceremonies: planning, stand-ups, refinement, reviews, and retrospectives
• Perform functional validation and support UAT, ensuring delivered solutions meet customer expectations
• Act as a quality advocate for overall user experience and solution delivery

Business Analyst – Adobe CMS, AEM Sites, DAM

• Write high-volume, high-quality user stories with clear, testable acceptance criteria
• Gather and define DAM requirements including metadata schemas, taxonomy, workflows, and governance
• Translate business needs into actionable requirements for developers and system integrators
• Support asset and content migration efforts including mapping, ingestion, and rights management
• Collaborate closely with Product Owners, Scrum teams, and stakeholders to drive delivery
• Define requirements for personalization (Adobe Target) and website search functionality
• Document integration requirements across tools like GA4, Salesforce CRM, Medallia, and SSO
• Participate actively in Agile ceremonies including sprint planning, stand-ups, and retrospectives
• Support UAT and functional validation, ensuring solutions meet business and user expectations
• Act as a quality advocate for the overall customer experience and delivery outcomes

Adobe DAM Business Analyst, AEM Assets – Sites

• The Analyst creates, organizes, and manages the lifecycle of HR knowledge information.
• Focuses on analyzing and optimizing information to ensure discoverability and system integrity across platforms such as Workday Help.
• Serves as a technical resource for HR Centers of Excellence (CoEs), LMS teams, and Communications.
• Collaborates on performance improvement activities as indicated by outcomes in program efficiency & patient experience.
• Responsible for distribution of analytical reports.

Analyst, Knowledge Management, HRSS

• Maintains in-depth knowledge of business processes and applications and stays current in technical enhancements, methodologies and trends related to the assigned application(s)
• Analyzes existing processes and systems and identifies technical or procedural improvements
• Recommends business practices to optimize use of business process/system(s)
• Develops operational procedures for products, services and systems
• Designs processes to meet regulatory requirements
• Develops and generates special and ad hoc reports
• Provides technical support to business unit, customers, management and other users
• Serves as liaison between software vendors and business process system users and other corporate areas
• Performs other duties as assigned

Senior Regional Banking Business Analyst

• Support organizational change by analyzing processes, identifying improvement opportunities, and assisting with the implementation of strategies to enhance efficiency, technology adoption, and business performance.
• Collaborate on initiatives to optimize dealer and distributor performance.
• Resolve supply chain bottlenecks.
• Track and help reduce Repair Order (RO) duration.
• Leverage digital technologies to shape the future of Ford's service and parts operations.

Business Strategy & Transformation Analyst

• Track all of engineering and build prototype costs and timing. Key member of Externals Process, Prototype build PAT as well as UnSE global coordinator. Support weekly meetings
• Publish required Monthly Finance Forecast, Prototype build counts and costs, compile System/Chief based report out by GPID on budget vs spend vs forecast
• Own GPID process, track changes to cycle plan and publish changes to team. Request activation of GPIDs in timely manner.
• Align Hyperion (Budget) vs GPRR Cycle Plan Milestone process. Follow up with planners as necessary for misaligned GPIDs or underfunded programs.
• Track monthly new GPIRs/Aurora tooling and material orders, follow accruals and flag issues and errors to Finance and management.
• Support cancellation process, tracking costs and adjusting forecast as information is made available.
• Support EZ budget tool as used by powertrain activities for external build budget tracking
• Provide training and guidance to engineering teams on budget processes and requirements.
• Support Lead Budget analyst in other areas of expense as required

Business Operations Analyst

• Document business processes
• Prepare executive communications
• Develop reports and presentations
• Support strategic planning efforts
• Facilitate stakeholder meetings

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