Business Analyst

• Conduct interviews and facilitate group sessions with business and technology partners to elicit, analyze, and document business requirements as well as change management
• Provide consultative support to stakeholders to help them to achieve desired changes and outcomes
• Document and manage requirements traceability matrix and confirm solution meets requirements
• Utilize modeling techniques to produce diagrams, and models that illustrate system and data relationships, and business process flows for both current and future states
• Analyze the business requirements and validate potential solutions/approaches with business and finance technical staff to identify potential improvements in functionality and processes, and ways that technology can help to achieve organizational goals
• Perform the project manager role in conjunction with the business analyst role on appropriately sized requests or projects to ensure all project tasks are planned and executed based on the project requirements
• Support business and technical partners in all aspects of testing including test script development, acceptance criteria, integration testing, test data creation, user acceptance testing, etc.
• Proactively facilitate conversations between functional and technical teams to ensure common and thorough understanding of business needs and solution capabilities to achieve better outcomes
• As needed participate in dialog with vendors and SNHU staff to understand vendor solutions and obligations, confirm vendor offerings, and monitor vendor performance towards SNHU requirements.
• Other duties and responsibilities as assigned.

Senior Business Analyst, Finance Technology

• Coordinate with system owners to ensure accurate and consistent data transfer across internal systems
• Manage the exchange of tax return information, enrollment data, and other key data elements required throughout the process
• Ensure data and system triggers are available and consumable by downstream reporting platforms
• Support reporting requirements related to enrollment activities, document collection, and request success metrics
• Partner with internal subject matter experts to maintain tax forms and related filing requirements
• Coordinate with regulatory agencies to ensure IRS and state forms are updated and properly formatted for electronic submission
• Support electronic data inclusion, signature requirements, and tax authority submission processes
• Manage internal and third-party vendor data connections
• Monitor integration performance to support continuity of service and reliable data delivery
• Maintain status reporting and throughput metrics to help measure operational effectiveness

• Lead Business Acceptance Testing for assigned releases, capabilities, and initiatives.
• Use business requirements, process risk, and release goals to define test strategy, coverage priorities, scripts, and expected outcomes.
• Analyze system, asset, configuration, and process changes to identify BAT impacts, risks, and readiness needs.
• Validate pricing information and related business outcomes to confirm accuracy, identify issues, and support strong provider experience.
• Partner with cross-functional teams to resolve defects, remove blockers, and support implementation of new programs.

Operations Lead Analyst – Business Acceptance Testing

• The Sr Business Analyst supports product teams by translating business needs and product priorities into detailed, actionable requirements and execution plans.
• Partnering closely with the Product Manager, this role refines and manages the product backlog, supports prioritization, and ensures delivery aligns with intended business outcomes.
• The Business Analyst may execute delegated Product Manager activities when capacity or capability constraints exist and play a key role in validating delivered functionality, tracking outcomes, and supporting product execution.
• Partners with Product Managers on backlog refinement and prioritization, including sequencing work based on value dependencies and capacity.
• Defines the development-ready stories and requirements by breaking down epics and features into user stories, defines acceptance criteria, and documents high‑level non‑functional requirements.
• Executes the delegated Product Managers’ responsibilities when the PM capacity or capability is limited, ensuring continuity of product execution.
• Collaborates with development teams and Solution Architects to ensure stories are well understood and aligned with business outcomes.
• Validates solutions aligned to the business units by participating in and supporting User Acceptance Testing to confirm delivered functionality meets defined requirements and acceptance criteria.
• Measures visibility into delivery and outcomes by tracking and reporting on stakeholders to surface risks, dependencies, and performance insights.

Senior Business Analyst

• Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes
• Coordinate workstreams and teams on IT projects to align solutions with client business priorities
• Demonstrate your knowledge as SME and liaison for clients and internally between technical and non-technical workers to transform requirements into real results
• Delegate work across teams, and coach and monitor project team members to plan, design and improve complex business processes and modifications
• Streamline workflows across clients and technical personnel to determine, document and oversee carrying out system requirements
• Support quality control as you approve and validate test results to verify that all requirements have been met

• Build relationships with business stakeholders and other operational areas to ensure complete understanding of processes.
• Create and support static and ad-hoc report requests generated by business users.
• OCC Compliance reporting, including data quality and audit support for HMDA and Reg. B.
• Financial Analysis & Reporting.
• Intra-month and month-end general ledger reconciliation and reporting for CMG revenue.
• Resolution of loan-level revenue variances between source systems and general ledger.
• Reconciliation and analysis of CMG warehouse line activity and balances, and related interest income and funding charges.
• Reconciliation of CLOSER system with Tableau and results published by Finance.
• Quarterly regulatory reporting for warehouse activity and balances; support of related audit requests.
• Revenue projection support and maintenance.
• Expense analysis.
• Provide first level of assistance for production support requests.
• Verify support issues are properly documented and clearly defined.
• Work with system manager to determine priority and resolution method.
• Assist operational areas with systems components of special projects.
• Provide business expertise relative to products, systems and specifications for customizing software applications, interfaces, reports, screens, etc.
• Identify the business needs of the users, outline potential solutions, and translate to an appropriate format for technical requirements.
• Collaborates with users, vendor, and development team members to deliver the best technical solution which meets the business requirements.
• Assist with testing, implementation and training for new technology and enhancements to existing technology.

Lead Systems Business Analyst

• Performs real-time analysis duties to ensure service levels are met
• Monitors call volume demand in real time and flexes workforce accordingly
• Ensures that the best possible call center service levels are achieved to maximize utilization
• Monitors call volume and average speed of answer (ASA) in real time & adjusts schedules to ensure consistent service is maintained
• Designs and manages an efficient staff scheduling system for short-term future needs
• Determines how to best distribute the staff to meet projected call volumes
• Analyzes historical patterns to determine nature, variance, and seasonality of call arrival patterns
• Utilizes shift schedule templates to determine shifts
• Creates shift schedules in WFM system
• Develops a set of priority rules that will govern how shifts are assigned
• Establish a set of scheduling resources and monitoring systems to manage schedule administration, communication and to track performance

Workforce Management Analyst II – Scheduler

• Document business processes
• Prepare executive communications
• Develop reports and presentations
• Support strategic planning efforts
• Facilitate stakeholder meetings

Federal Business Analyst, Technical Writer

• Partner with key stakeholders to facilitate financial modeling and data-driven, strategic decision-making across ERMCO
• Work cross-functionally with operations, sales, quality, safety, human resources, IT, and engineering to develop insights needed for decision-making
• Have a high level of exposure to senior leadership and directly impact ERMCO’s Mergers & Acquisitions ambition and support leadership decisions
• Perform financial analysis and corporate development
• Participate in developing 5-yr Long Range P&L Forecasts including P&L, Balance Sheet, Cash Flow Statements
• Build detailed joint venture and partnership models
• Construct internal project-level Net Present Value (NPV) and Internal Rate of Return (IRR) models
• Design, develop, and maintain automated systems, reports, and dashboards
• Drive cross-functional reporting and support ad-hoc reporting requests

Senior Business Analyst, Corporate Strategy & Analytics

• Understand the entire lifecycle of a class action or similar matter, determine what data is required based on functional requirements, and define how that data and business rules will translate to internal applications.
• Develop and publish technical specifications, technical requirements, and other documentation, as required.
• Design data mappings and transformations which will be used to drive ETL procedures.
• Work with QC Analysts to design testing strategies and plans to ensure all outcomes are as expected.
• Using tools such as Excel, Access, SQL Server, and others, directly query, assess, and analyze data to ensure requirements are being met.
• Serve as liaison between Client Services (business) and Data Analysts (technical) teams to keep production work flowing smoothly.
• Work with Technical Project Managers to ensure all required steps and actions are captured in project plans, and that project timelines seem reasonable.
• Lead, conduct, or consult in user acceptance test exercises to ensure results are acceptable and meet requirements.
• Follow prescribed software development standards, processes, procedures, methodologies, etc., according to departmental policies and conventions.
• Interact and correspond professionally with team members, project management, clients, and other stakeholders.
• Account for and accurately log time against project work.

• Translates ambiguous business needs into solid business and functional requirements for small to large projects with moderate complexity.
• Effectively elicits information to create concise, organized Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) using standard, industry recognized tools and best practices.
• Manages requirements across the lifecycle of a project to ensure end user satisfaction, business stakeholder buy-in, and scope integrity.
• Identifies opportunities and contributes recommendations based on analysis of requirements and future impacts.
• Partners with business unit and IT or other departments as needed to ensure successful implementation and ongoing business and / or systems support when appropriate.
• Creates detailed Use Cases, User Stories and other documents to illustrate business needs.
• Facilitate meetings and Joint Application Development (JAD) sessions in a positive way to drive cross functional stakeholders to reach agreements and effective solutions. Meetings may include leadership.
• Conducts research and interviews subject matter experts to create "As-is" and "To-be" process flows.
• Apply critical thinking to evaluate cross functional dependencies, including upstream and downstream impacts.
• Contributes to enhancements of Business Analysis best practices and suggestions for improvements.
• Creates business facing test scenarios, test scripts/cases, and mockups of data necessary to conduct testing.
• Creates the traceability between requirements and scenarios to ensure business requirements are met.
• May monitor and report on testing activity and results.
• Consults with others in the development of appropriate training materials to support the needs of functional areas.
• May provide support to other entry and junior level Business Analysts.
• May investigate and research system problems and enhancements, working collaboratively with IT and business stakeholders to identify options and provide business and / or technical solutions.
• Other duties as assigned.

Business Analyst III

• Analyze business requests to be solved with automated systems.
• Formulate and design automated systems scope and objectives based on both user needs and a good understanding of applicable business systems and industry requirements.
• Provide expertise in identifying, evaluating and developing systems and procedures that meet user requirements and are within stated sizing estimates.
• Configure system settings and options; plan and execute business design, assist in integration and acceptance testing, where necessary; and create specifications for system to meet business requirements.
• Include analysis of business and user needs, documentation of requirements, and translation into proper system requirement specifications.
• Begins to develop working relationships with client end-users, programmers and test analysts while assisting with the analysis, design, configuration, testing and maintenance of systems.
• Maintains communications with end-users for feedback to ensure systems continually meet the client's expectations.
• Analyzes basic problems and issues (complexity varies based on data requirements and business specifications) and offers standard business solutions.
• Coordinates and facilitates client meetings.
• Develops simple business specifications and logical flowcharts that include features and functions from which programmers can create technical specifications.
• Demonstrates a basic knowledge of systems/modules to design system screens and database structures.
• Works with programmers to design and develop requirements and learns to analyze the feasibility of new systems and enhancements to existing systems.
• Prepares input for system design, including final report and screen definition, logical system flow and implementation plans.
• Provides support with the resolution of issues that may cross multiple systems and affect the business process and tracking of application incidents/issues; becomes familiar with how to identify system impact of changes in the business, user needs, external business environment and operating systems.
• Develops documentation to include, but not limited to bulletins, manuals, file layouts and application design layouts for internal, client and training purposes.
• Assists with the preparation and coordination of client training and documentation for installation of systems and upgrades.
• Tracks and learns to document changes for functional and business specifications; writes detailed, universally understood procedures for permanent records and for use in training.
• Assists with coordinating documentation and client follow-up evaluation monitoring; post-implementation problems and revision requests.
• Maintains and administers procedures, methodology and/or application standards to include payment card industry and security related compliance.
• Demonstrates a working knowledge to conduct and support testing/planning/validation by clarifying the intended functionality.
• Participates in the resolution of issues to ensure a successful implementation.
• Tests and learns to analyze possible courses of action and solutions.
• Assists with coordinating implementations including vendor and in-house testing, readiness assessment, training and hardware capacity evaluation.
• Assists with the project planning efforts on small development efforts.
• Tracks project progress, collects and analyzes information and trends, and communicates to the user community any anticipated schedule deviations.
• Maintains software deployment plans as directed.

Business Analyst jobs in Kansas

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Senior Business Analyst, Finance Technology

Business Analyst

Operations Lead Analyst – Business Acceptance Testing

Senior Business Analyst

Senior Business Analyst

Business Analyst

Lead Systems Business Analyst

Workforce Management Analyst II – Scheduler

Federal Business Analyst, Technical Writer

Senior Business Analyst, Corporate Strategy & Analytics

Business Analyst

Business Analyst III

Business Analyst