Billing Specialist

• Coordinates and facilitates patient billing and collection activities
• Processes payments, adjustments, claims, correspondence, refunds, denials, financial/charity applications
• Researches payments, denials, and accounts
• Builds strong working relationships with assigned business units

PFS Representative, CBO Billing, Follow-up, Denials Management

• Process all paperwork related to each scheduled service job as stated in working instructions.
• Creation of service contracts and service orders for all contract related services.
• Assist in updating/maintaining all invoicing related working instructions.
• Handle incoming customer questions/complaints.
• Work with service technicians within assigned region and/or area of responsibility to review, complete, and bill all service orders accurately and in a timely manner.
• Collaborate with other departments for fast resolution of any service billing topics.
• Inform appropriate Service Manager(s) and/or Contract and Order Process Manager of any customer complaints/disputes.
• Advise Regional Service Managers of any problems concerning technician paperwork quality and any parts issues encountered.
• Assists in maintaining all databases and systems.
• Advise Contract and Order Process Manager of any difficulties or discrepancies encountered with any current processes or systems.
• Participate in ongoing continuous improvement efforts, including process improvement events.
• Support Contract and Order Process Manager as necessary, including reports, analysis and review of orders, projects or inventory as requested.

Service Billing Coordinator

• Perform billing and accounts receivable functions by working collaboratively with Support Specialists, consulting staff, and other associates to support the enterprise’s initiatives.
• Assist with project management and train other associates.
• The Billing Operations Specialist is responsible for delivering timely and accurate client billing across the enterprise.
• This role supports accounts receivable, billing quality assurance, and invoice processing, while also providing secondary operational support for associates that may include, but is not limited to, travel and associate expense operations, scheduling, and client team support on various administrative client matters.
• Working closely with the Revenue Operations and Systems Manager, this position partners with Finance, HR, IT, consulting staff, and client teams to ensure billing accuracy, maintain policy compliance, and identify process improvements.
• The Specialist also contributes to documentation, training, and project management activities to enhance enterprise-wide financial operations.
• Conduct monthly billing QA reporting, including pre-bill adjustments, mark-ups, invoice consolidations, addition of value-added fees and data charges.
• Analyze client work in progress (WIP), prepare and format invoices, coordinate approvals and finalize or reinstate when needed.
• Work with consultants to modify invoice details, enter new clients and project codes, and maintain accuracy and compliance with contract specifications.
• Assist client teams with accurate capture and approval of billable time and expenses.
• Submit finalized invoices by auto e-bill or client-specific portals, ensuring write-offs are properly documented and approved.
• Monitor accounts receivable balances, aged receivables and WIP; resolve billing issues and client inquiries.
• Maintain accurate client billing information updating in coordination with associates and client teams.
• Serve as a subject matter expert on the enterprise’s billing process and related software.
• Continually identify and implement process improvements in billing, time tracking, and travel expense workflows in collaboration with Shared Services departments and business unit leaders.
• Process or serve as a backup for staff record updates (new hires, role changes, permissions) in coordination with HR.
• Help maintain system integrity and assist with upgrades, integrations, and administration of billing, timekeeping, and expense management platforms.
• Assist with project management activities in support of Finance and Operations initiatives, and support travel coordinators with expense submissions.
• Train associates and consulting staff on billing and expense procedures, systems, and best practices.
• Support administration of the organization’s T&E policy by reviewing and monitoring expense submissions and corporate card activity, ensuring compliance with IRS and internal guidelines, and escalating policy exceptions as needed.
• Contribute to internal communications, documentation, and knowledge sharing to ensure consistency across teams.
• Manage special projects, provide subject matter expertise, and train or mentor other billing support staff.
• Interact with department leaders, consultants, or other associates to troubleshoot complex issues.
• Reissue approved reinstated invoices when changes are required.
• Assist with creating and maintaining documentation of procedures regularly to ensure they are up to date and accurate.

Billing Operations Specialist

• Manage the monthly and annual billing process for respective line of business focus area(s).
• Responsible for coordinating and organizing schedules, processes, and procedures for the timely billing of the firm’s services.
• This includes meeting with key stakeholders, ensuring compliance with standard billing practices, education of primary billers, and implementation of standard billing practices.
• In collaboration with the Billing/AR Leader, cultivate seamless and highly effective working relationships, interoperability, and lines of communication with the Firm’s Owners, line of business leaders, cross functional stakeholders, and across the finance organization.
• Act as a key contributor in the preparation of the periodic financial presentations, working closely with the finance peers and line of business leaders.
• In collaboration with the Billing Leader, develop a deep understanding of the Firm’s practices, clients, and business, and evaluate and drive corresponding functional enhancements, operational efficiencies, innovation, and continuous improvement across the Firm’s revenue functional areas.
• Provides effective leadership to billing Managers and/or their teams through planning appropriate staffing levels; interviewing, selecting, orienting, and training; communicating performance expectations & providing feedback on performance, recognition, coaching, employee counseling reports and/or discipline including termination; innovative and strategic leadership guiding employees through process changes; creating career growth opportunities and employee development plans.
• Other duties as assigned.

Billing Specialist jobs in Minnesota

See all jobs on JobTailor

PFS Representative, CBO Billing, Follow-up, Denials Management

Service Billing Coordinator

Service Billing Coordinator

Billing Operations Specialist

Billing Director