Bilingual

• Assist customers who need help and certainty when their move does not go as planned.
• Handle incoming customer calls, as well as initiating outbound calls, to customers, roadside assistance service providers and other personnel who will provide the support and expertise needed to get our customer back to their move.
• Follow established methods and procedures.
• Handle all files with calm urgency, professionalism, and care while meeting all quality-related metrics and goals.

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Bilingual French – Roadside Assistance Agent, Part Time