Backend Engineer

• As a New Relic Support Engineer you know more about our products than any other function
• Support New Relic customers by solving complex installation, configuration, and data exploration requests
• Increase your skill set through additional training and exposure to other programming languages featured in our product suite
• Advocate for our customers to our Product Organization by providing feedback on feature requests and bugs to improve the customer experience
• Contribute to both internal and customer-facing documentation and Knowledge Centered Support (KCS)

Technical Support Engineer – Java/.NET

• Develop and maintain Drupal (9 & 10) websites, web applications, and upgrades
• Create and customize Drupal themes using TWIG, CSS, and JavaScript
• Integration with external systems and web services
• Custom Module development
• Ensure Drupal best practices are followed in terms of site architecture, development, and security
• Write efficient, reusable, and scalable PHP code
• Optimize Drupal websites for performance, including caching, and server configurations.

Lead Drupal Full Stack Developer

• Establish and maintain active monitoring of ANSI X12 277CA claim acknowledgment transactions to confirm payers have received submitted claims
• Implement a tracking and escalation process for claims that have not received 277CA acknowledgment within defined payer-specific windows
• Partner with the Front End Revenue Cycle Manager and Engineering to ensure clean claim submission and minimize rejection rates at the clearinghouse level
• Maintain working knowledge of clearinghouse workflows and claim status tracking capabilities
• Own the Athena Health AR aging report — ensuring it accurately reflects payment status and is actively worked on a defined cadence
• Establish AR follow-up workflows by payer and aging bucket, with defined SLAs and escalation paths for each tier
• Drive systematic reduction of the over-180-day AR balance through targeted payer follow-up, appeals, and collections activity
• Coordinate with Finance and the Manager/Director of Operational Effectiveness to ensure AR balances in Athena are accurately reflected in Zuora and NetSuite through a defined reconciliation process
• Identify and escalate AR balances where the insurance collection path has been exhausted and the employer guarantee of payment clause may apply
• Build and manage a structured denial work queue in Athena Health with assigned ownership, defined SLAs, and a clear resubmission process for each denial reason code
• Analyze denial trends by payer, reason code, and service line to identify root causes and implement upstream controls to prevent recurrence
• Prioritize denial resolution based on dollar value and timely filing window expiration — ensuring high-value, near-deadline denials are worked first
• Establish appeals workflows for payer-specific appeal processes, including supporting documentation requirements and submission timelines
• Monitor denial overturn rates by payer and reason code, and use outcomes data to refine appeal strategies
• Partner with the Front End Revenue Cycle Manager to address eligibility-driven denials at the root — denials reflecting coverage terminations that should have been caught upstream
• Manage the collections process for both claims-billed payer populations
• Establish payer-specific follow-up protocols including call queues, correspondence templates, and escalation timelines
• Coordinate with Client Success on employer group collections, including communication protocols and escalation to the employer guarantee of payment process when appropriate
• Monitor and report on cash collection rates by payer against contracted PMPM rates, identifying and investigating variances
• Recruit, onboard, and develop back-end RCM staff including AR follow-up specialists, denial management analysts, and collectors
• Establish competency requirements, training programs, and performance expectations for all back-end positions — with particular emphasis on experienced denial management and collections hires
• Conduct regular AR review sessions with staff to ensure accounts are being worked effectively and escalations are appropriate
• Build a culture of accountability, data-driven decision making, and continuous improvement within the back-end team

Senior Manager, Back End Revenue Cycle

• You’ll work closely with technical leads and product managers to support our customers and inform the product
• Researching and developing new growth opportunities to expand on the strengths of the core technology
• Hands-on in the developing, testing, delivery, and support of the Fidelity Private Shares platform

Principal Python Software Engineer

• You will work on cross-functional teams to build scalable systems for our government -- designing, implementing, and delivering services that millions of Americans depend on.
• You care deeply about working on technology that improves people’s lives, but don’t think technology is always the answer.
• You are passionate about building large-scale systems that are inclusive, well-designed, fast, scalable, and secure, and you'll help set high standards for our teams in terms of simplicity, empathy, and accessibility.
• The Sr. Software Engineer role will be responsible for developing end to end systems for one of Nava's major government partners.
• The objective is to modernize an existing legacy enterprise platform to enable users to have more access to the programs and services that they need.
• This individual will be involved in everything, from strategy and planning through to post-production testing and support.

Software Engineer – Backend, Java

• Establish database standards for operations, upgrades, migrations and onboarding new applications and/or clients.
• Diagnose problem areas and develop solutions and/or workarounds by writing clear, concise, well-coordinated technical documentation to maintain standards and procedures.
• Monitor, configure, and maintain database platforms to ensure optimal performance, capacity planning, system health, and availability.
• Support existing infrastructure, integrate new features, and implement the data architecture of the organization.
• Collaborate with project managers, systems analysts, engineers, application teams, customers, and enterprise partners.
• Perform application database administration (Oracle/Postgres) across all phases of the SDLC, including SQL code review, performance analysis and query tuning.
• Participate in proof-of-concept (POCs) efforts to evaluate and enable new technology solutions.
• Design and implement highly resilient and performing Oracle database platforms, using distributed database technologies.
• Participate in 24X7 on call rotation schedule for various production support, database maintenance, housekeeping and installations.
• Establish Continuous Integration and Continuous Delivery (CI/CD) pipelines to deploy code and services to Amazon Web Services (AWS).

Senior Cloud Database Engineer

• Design, develop, and optimize complex T-SQL solutions including large-scale stored procedures, functions, and queries
• Optimize existing SQL code for performance, scalability, and maintainability
• Proactively identify and resolve query performance, indexing, and concurrency issues
• Support schema design, data modeling, and database changes for new features
• Collaborate with application engineers to design and improve data models, database logic, and access patterns
• Develop and maintain database objects, deployment scripts, and repeatable database changes aligned with application delivery needs
• Create and execute unit, integration, and regression tests for stored procedures and database logic to ensure correctness and performance
• Enforce security best practices, including Azure Entra ID (formerly Azure AD) authentication and authorization
• Support audits and compliance initiatives related to HITRUST, and SOC 2
• Lead database development standards, best practices, and documentation across the organization
• Support or contribute to Medallion (Bronze/Silver/Gold) Data Lake architectures using Microsoft Fabric

Senior Database Developer

• Leading and driving strategic direction for their line of business
• Providing technical vision and guidance for complex projects
• Instilling and authoring engineering best practices
• Collaborating with management and cross-functional teams
• Mentoring and coaching junior engineers and peers
• Leading team discussions and cross-team initiatives
• Influencing technical direction and aligning decisions with business goals
• Driving innovation and introducing new methods or technologies

Lead Software Development Engineer – Backend, NestJs

• Execute all position responsibilities in alignment with Slingshot’s core values, mission, and purpose
• Work across the technology team with product managers, designers, and engineers to build rightsized solutions that advance Slingshot’s SOIA capabilities
• Meet product requirements in a timely manner while not compromising operational stability
• Participate in Agile software development and deployment processes
• Provide ongoing support for services and applications that are mission critical to real-time space operations intelligence
• Communicate methods, findings, and hypotheses with stakeholders
• Work across both frontend and backend services to deliver value to internal and external users
• Build data platforms/pipelines, microservices, interactions with AI agents, and distributed systems powering SOIA workflows
• Build and document APIs (REST, GraphQL) supporting high volume, real-time data flows
• Develop advanced data interfaces and interactive user experiences that streamline operator decision cycles
• Turn architecture ideas into technical specifications that can be executed by anyone on the team

Senior Backend Engineer, Space Operations Intelligence – Autonomy

• Lead Workplace Investing in crafting a modern, digital API ecosystem delivering better customer experiences faster
• Assist in coordinating multiple development work streams through integration and ensure architecture is scalable and extensible.
• Define, maintain, and support Java development environment and best practices, such as Maven, Sonar, and other Open-Source tools.
• Assist in identification, isolation, resolution, and communication of problems within the production and nonproduction environment and perform troubleshooting.
• Deliver API Platform capabilities using open-source Envoy, Microgateway, JWT, Key Management, External Identity Mapping, Datadog, Security and many more.
• API design using SwaggerHub to Build, Collaborate and Integrate APIs.
• Create API common framework.
• Migration of existing APIs to Kubernetes/Azure.
• Perform code reviews, unit testing, and integration testing using Open-Source frameworks.
• Provide mentorship to junior team members.
• Contribute to continuous process improvement initiatives.

Principal Software Engineer, Java API Development

• Work with fellow Nava engineers to design, review, and build well-crafted software
• Collaborate with government partners and other contractors to architect, implement, and deploy new systems and improvements to existing systems
• Work in an agile manner to efficiently ship new features that meet user needs
• Create tools and processes to automate our development, testing, and production workflows
• Write and review technical documentation, performing code reviews
• Participate in an on-call rotation to support production systems and investigate issues when they occur
• Take part in hiring activities (e.g., submitting referrals, conducting interviews, and attending interview debriefs), as needed

Software Engineer, Senior – Python

• Take part in all development aspects from design through production of a dynamic hybrid/cloud native product
• Write high quality, testable and efficient code in Go and Typescript
• Initiate and promote new ideas for continuous improvement of the product functionality
• Work closely with other team members and mentor new team members

Senior Backend Engineer

• Own meaningful parts of the backend
• Scope, design, ship, and stabilize the services the rest of the product depends on. Own the fix when something misbehaves at 2am.
• Make the architectural calls — data model evolution, caching boundaries, where to spend latency budget, when to refactor and when to rewrite.
• Work fluidly across the data layer. Relational stores at scale (MySQL, MariaDB) and document stores (Firestore) are both in the toolkit, and you know which to reach for and when.
• Treat infrastructure as code as part of the job. Terraform and Ansible aren’t someone else’s problem; a service isn’t shipped until it can be re-deployed without you in the room.
• Treat performance, observability, and operational health as part of “done.” Dashboards and alerts ship with the feature.
• Move across the stack when the work demands it
• Open TypeScript PRs in the Electron app when a feature is better wired end-to-end than handed off. You’re comfortable on both sides of the boundary.
• Have opinions on UX workflows and product surfaces, not just API shapes. The best backend engineers we’ve worked with care how the thing feels.
• Get into the Electron app, the overlay, or the web surface when that’s where the bug actually is.
• Drive the backend roadmap
• Take ownership of what we work on, what we cut, and what we sequence. The Head of Engineering will partner closely early on; the bar is that this person eventually drives the roadmap on their own.
• Push cross-cutting initiatives nobody else will — observability gaps, data model debt, perf regressions, API hygiene. The work that quietly compounds.
• Provide substantive code review, mentor where it lands naturally, and raise the level of design discussions when the design needs it, not just the implementation.
• Bring thoughtfulness and genuine passion for the work. Contribute to roadmap decisions with an eye on outcomes.

• Architect and oversee backend service ecosystems built with .NET (C#/.NET Core) and Python.
• Define front-end architecture patterns and guide implementation of scalable React applications.Lead 3D visualization and UI architecture using Three.js for interactive, data‑driven interfaces.
• Lead database architecture for SQL Server: schema design, indexing strategies, performance optimization.
• Architect caching, messaging, and high-speed data layers using Redis or similar in-memory systems.
• Design and govern RAG architectures, vector search integrations, and retrieval‑optimized AI solutions.
• Define patterns and frameworks for Agentic AI workflows (LangChain, AutoGen, DSPy, etc.).
• Establish Secure SDLC, architecture governance, code quality, and CI/CD standards.
• Conduct architecture reviews, perform threat modeling, and ensure compliance with best practices.
• Guide resolution of complex production, system, and performance challenges across distributed systems.
• Drive cloud-native architecture on AWS, including containerization, Kubernetes, networking, and security.
• Partner with product, security, and engineering leadership to align architecture with business goals.

Senior Technical Architect

• Join Fidelity Stock Transfer (FST) as a Senior Database Engineer
• Build the technology and architecture of world class end-to-end systems
• Collaborate within enterprise and cross functional Business Units to enhance the database system
• Improve databases through indexing, keys, costing, etc.
• Work in an Agile software delivery environment utilizing continuous integration and delivery tools

Senior Database Engineer

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Software Engineer III, Database Engineer

Software Engineer, Ruby

• Writing secure, correct, efficient, clear and supportable “production ready” code that meets internal standards and industry best practice.
• Enhance and extend our existing products, including device management, microservices, and WPF (Windows Presentation Foundation) applications to deliver seamless experiences to our customers.
• Design and build APIs that integrate with internal and external services and contribute to overall system functionality.
• Clarifying and communicating engineering requirements for new products, features, quality improvements, or design changes.
• Track progress, update stakeholders, communicate with peers and broader team through stand-ups, regular updates on work items.
• Implement industry-standard security practices to safeguard both customer and internal data.
• Ensure thorough testing of code, participate in code reviews, and proactively resolve bugs and performance bottlenecks.

Software Engineer, Backend

• Lead the planning and execution of the migration from self-managed SQL Server on EC2 to AWS RDS (SQL Server)
• Drive database cost optimization: right-sizing instances, evaluating reserved Instances, storage tiering, and eliminating unnecessary licensing costs
• Upskill and mentor the existing Hospice SQL DBA team on AWS database operations, RDS management, and cloud best practices
• Establish cloud-native database monitoring, alerting, and performance baselines using Datadog and CloudWatch
• Design and implement automated backup, restore, and disaster recovery processes using AWS Backup
• Perform query optimization, index management, and capacity planning
• Collaborate with the DevOps team on infrastructure automation (Terraform for RDS)
• Ensure HITRUST E1 compliance for all database systems (encryption, access controls, audit logging)
• Support the Hospice application team with database-related development needs
• Evaluate future database modernization opportunities (PostgreSQL, Aurora) for the 2027 roadmap

• Architect and deliver Drupal sites that are fully compliant with standards for design, accessibility, security, and performance
• Write automated tests that support the delivery of quality software
• Help define and support your application’s path to production
• Work with less experienced engineers to level up their skills
• Work directly with stakeholders and team members to set and manage expectations throughout the life of the project
• Operate within an agile development process

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