Attorney

• Serve as the front-line contact by promptly answering inbound phone calls, emails, texts, and website inquiries from prospective clients
• Conduct initial screening interviews to gather basic immigration data, qualify leads based on strict firm criteria, and determine consultation eligibility
• Schedule legal consultations, coordinate complex attorney calendars, confirm appointments, and send automated reminders
• Actively follow up with qualified leads who have expressed interest but have not yet committed to a consultation date
• Meticulously enter, update, and manage sensitive, confidential client files within Pipedrive and GoHighLevel (GHL)
• Cross-Functional Collaboration: Partner closely with internal intake specialists, paralegals, and attorneys to ensure a flawless onboarding experience for new clients

Legal Intake Coordinator

• Promptly and professionally answer inbound client calls, acting as the primary voice of the firm to establish trust from the first point of contact
• Conduct detailed intake processes with inbound callers to qualify leads and determine if their legal needs align with our firm's practice areas
• Accurately capture and enter prospective client information, case facts, and contact details into our system to ensure the legal team has a clear starting point
• Provide exceptional customer service by addressing initial concerns, explaining the next steps of the process, and maintaining a supportive tone
• Utilize sales-minded communication techniques to guide potential clients through the intake funnel and encourage them to move forward with our services

Attorney jobs in Panama

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Legal Intake Coordinator

Legal Intake Specialist