Analyst

• routinely performs in-depth analysis of workflows, data collection, and other technical issues associated with the use of Epic software
• is responsible for design, build, testing, and maintain those solutions
• Provide tier-2 support of application incidents reported through the help desk; including 24/7 on call coverage as required
• Perform analysis to resolve application incidents, maintenance items, enhancement requests, upgrades / updates, and projects, collaborating with colleagues and across teams
• Develop and maintain requirements / specifications and test cases for new or enhanced functionality to department applications
• Ensure the test scripts have been created, reviewed, and updated to reflect workflow solutions
• Modify Epic records, tables, and master files to support the application design, additions, and changes
• Implement changes using documented procedures that are compliant with departments policies and procedures
• Actively participate and contribute in team and cross-team meetings and maintain appropriate meeting records
• Have expert understanding of your supported application, integration and general understanding of most all other Epic applications
• Work independently 100% of the time
• Anticipate add on work and accomplish both within schedule.

EPIC Configuration Analyst – Optime, Anesthesia

• Support critical clinical applications that directly improve patient care and nursing workflows across Banner Health's network.
• Work with systems including Cerner applications, Bridge Medical, and others.
• Collaborate with diverse teams to implement and optimize health information systems.
• Participate in on-call rotation and additional hours during implementations.
• Provide knowledge, guidance, and research to define and modify specifications and processes of complex information systems.
• Ensure timely updates and communication to the customer.
• Develop technical documents and testing scenarios, coordinate change management documentation.

IT Clinical Solution Analyst II

• Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems.
• Will also be involved in providing Epic application support, troubleshooting, training and reporting activities.
• May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications.
• Serves as a liaison between TSG groups, clients and vendors.
• Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits.
• Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients.
• Manages assigned projects and meets deadlines.
• Conducts highly complex work unsupervised and with extensive latitude for independent judgement.
• Plans and conducts requirements gathering for Epic projects and requests.
• Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality.
• Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies.

Epic Application Analyst III – IP Orders Analyst

• Supports the WVUHS Medical Group ambulatory network through the collection, analysis, and reporting of quality, safety, access, patient experience, and performance data to drive continuous improvement
• Partners with clinical, operational, and administrative leaders to advance quality outcomes, regulatory compliance, patient experience initiatives, and performance improvement efforts
• Translates complex data into actionable insights that support evidence-based decision-making and align with WVU Medicine’s mission to improve community health outcomes
• Collect, validate, and analyze quality, access, patient experience, and safety data
• Develop and maintain standardized dashboards, scorecards, and reports aligned with WVU Medicine priorities, payer requirements, and regulatory benchmarks
• Develop and utilize tools to track, analyze, and report quality metrics
• Monitor trends, identify gaps in performance, and escalate risks or opportunities for improvement
• Support practice-level and systemwide quality improvement initiatives using established improvement methodologies
• Assist with root cause analyses, action plan development, and outcome tracking
• Partner with practice leaders and operational teams to promote standardized workflows and sustain improvements
• Support SMG compliance with ambulatory regulatory, accreditation, and payer quality requirements
• Assist with audit preparation, survey readiness, measure abstraction, and submission of required data
• Maintain accurate documentation and reporting to support ambulatory accreditation and quality programs
• Prepare presentations and summaries for leadership, committees, and practice teams
• Effectively communicate quality performance insights to clinical and operational stakeholders
• Support ambulatory quality councils, workgroups, and system initiatives as assigned

Quality & Performance Improvement Analyst – Ambulatory

• Completes scheduled and urgent benefit additions, terminations, and changes timely and accurately to prevent member access to care issues, missed performance guarantees and potential liquidated damages.
• Acquires and maintains a basic level of knowledge and interpretation of multiple adjudication system screens and functions on a field-by-field level to design both standard and custom configurations to meet client expectations.
• Complies with standards set forth regarding benefit design and configuration including HIPAA, NCPDP and Navitus internal business standards.
• Performs quality assurance peer reviews and uses sound business judgment and expertise to contribute toward the creation of root cause analysis of issues.
• Uses departmental workflow management, issue resolution and reporting tools for troubleshooting and responding to general customer questions and issue resolution requests.
• Supports internal customers by participating in client meetings, audits and new program implementations with other areas of the company, answering benefit setup questions and providing guidance to other areas and roles on the benefit configuration process.
• Adapts to industry changes and evolving technology, maintaining a basic level of understanding of both legacy and emerging products and systems.
• Independently assesses business needs and participates in process improvement, cost reduction and automation efforts.
• Contributes to the creation and ongoing maintenance of departmental training materials, work instructions and policies.
• Conducts system enhancement and regression testing of a low to moderate level of complexity for benefit configuration processes to ensure compliance with state, federal and client regulations/standards.
• Contributes to training and maintains a mentoring relationship with new and existing benefit configuration team members.
• Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.

Benefit Configuration Analyst

• Participate in global banking structure evaluations and implementations, supporting relationship management, fee benchmarking, and service reviews
• Assist with bank account rationalization, openings, closings, and signer maintenance
• Administer global online banking platforms, user entitlements, and periodic access reviews
• Maintain robust controls and documentation over banking permissions and approval workflows
• Monitor global daily cash positions and execute international funding transfers to meet operating needs
• Manage and monitor inter-company settlements and related reconciliations
• Partner with Accounting and FP&A on short- and long-term cash forecasts, including variance analysis, and identify opportunities to optimize working capital and shorten the cash conversion cycle
• Support debt reporting, repayments, covenant compliance, and forecasting of repayment schedules and interest costs
• Help identify and measure FX exposures across global entities. Support execution, settlement, and documentation of hedging activities
• Support corporate insurance renewals, manage claims and respond to insurance related inquiries
• Work with the accounting team to ensure the general ledger is updated timely with proper accounting for investments, derivatives, and foreign currency revaluation
• Assist in building and maintaining treasury dashboards and reporting packages for management
• Maintain treasury policies and SOX documentation; respond to internal/external audit requests and assist in SOX reviews
• Ensure compliance with internal controls, treasury policies, and regulatory requirements
• Identify and implement automation across reporting, reconciliation, and forecasting workflows
• Partner with IT and Treasury leadership on TMS implementation, treasury systems and banking platform enhancements
• Collaborate with internal stakeholders, including Accounting, Finance and Tax, to align Treasury activities with broader financial objectives

Senior Treasury Analyst

• conduct outbound calls to veterans or their survivors
• verify information regarding eligibility for disability compensation
• use VA’s Schedule for Rating Disabilities to determine percentage of disability
• write recommendations after analyzing information
• perform other related duties as assigned

VA Intake Analyst

• Provide document management support to the project team
• Administer project SharePoint site and ensure proper document naming and storage
• Review Contractor Document Control Requirements and revise as necessary
• Manage document processes, including tracking submissions and approvals
• Control sensitive information and distribute documents as per matrix
• Track records and report status to Management
• Collaborate with Project Manager and Contractors to resolve discrepancies

Document Control Records Analyst

• Responsible for performing Epic application system analysis and design to include requirements, specifications, configuration, documentation, testing, and implementation of systems
• Will also be involved in providing Epic application support, troubleshooting, training and reporting activities
• May also be involved in providing non-Epic application support and troubleshooting for integrated third-party applications
• Serves as a liaison between TSG groups, clients and vendors
• Conducts advanced analysis of Epic application design including but not limited to planning implementations and maximizing application benefits
• Mentors teammates in resolution of issues, tracking issues and providing updates to peers, leadership and clients
• Manages assigned projects and meets deadlines
• Conducts highly complex work unsupervised and with extensive latitude for independent judgement
• Adheres to departmental policies and procedures
• Plans and conducts requirements gathering for Epic projects and requests
• Coordinates, plans and conducts detailed design sessions through knowledge of client/business needs and application functionality
• Coordinates, plans, and conducts analysis of client business needs
• Develops reference materials (status reports, documentation, knowledge transfer, etc.) for supported applications (Epic and non-Epic) and related technologies
• Serve as a liaison between Epic modules
• Serve as a professional and technical mentor to teammates
• Recognized as a subject matter expert and advanced individual contributor
• Serve as advocate for department initiatives and processes
• Facilitates a positive and collaborative work environment.
• Adheres to the application change management process to include timely reporting of all pertinent change information, effective discussion of the changes, internal and external communications, contingency planning, support of the change event and post-change reporting, as appropriate.

EPIC Application Analyst III – HomeHealth/Hospice

• Completes scheduled and urgent benefit additions, terminations, and changes timely and accurately to prevent member access to care issues, missed performance guarantees and potential liquidated damages.
• Acquires and maintains a basic level of knowledge and interpretation of multiple adjudication system screens and functions on a field-by-field level to design both standard and custom configurations to meet client expectations.
• Complies with standards set forth regarding benefit design and configuration including HIPAA, NCPDP and Navitus internal business standards.
• Performs quality assurance peer reviews and uses sound business judgment and expertise to contribute toward the creation of root cause analysis of issues.
• Uses departmental workflow management, issue resolution and reporting tools for troubleshooting and responding to general customer questions and issue resolution requests.
• Supports internal customers by participating in client meetings, audits and new program implementations with other areas of the company, answering benefit setup questions and providing guidance to other areas and roles on the benefit configuration process.
• Adapts to industry changes and evolving technology, maintaining a basic level of understanding of both legacy and emerging products and systems.
• Independently assesses business needs and participates in process improvement, cost reduction and automation efforts.
• Contributes to the creation and ongoing maintenance of departmental training materials, work instructions and policies.
• Conducts system enhancement and regression testing of a low to moderate level of complexity for benefit configuration processes to ensure compliance with state, federal and client regulations/standards.
• Contributes to training and maintains a mentoring relationship with new and existing benefit configuration team members.
• Participate in, adhere to and support compliance and diversity, equity, and inclusion program objectives.
• Other duties as assigned.

Analyst, Benefit Configuration

• Plan and control clinical system analysis and development for assigned area
• Serve as Project Leader on major projects
• Provide technical support, assistance and information to users

Clinical Analyst II

• Produce Weekly Schedules with critical planning and analysis of all schedule metrics for all applicable teams under WFM responsibility.
• Critically evaluate schedules during creation and upon completion in all metrics for multiple lines of business - Forecast Variances, Service Level targets, AHT target variances, Staffing requirements, etc.
• Identifies course of action or proposes solutions with supporting metrics relating to staffing deviations (Next day Extended Hours/Full day VTO, Schedule Adjustments etc.)
• Collaborates with Workforce Management Supervisor and Director to implement scheduling strategies that are aimed at hitting targets related to call forecasting and service level.
• Completes weekly OTL- Workday interface to ensure all agents under the WFM responsibility have timecards submitted.
• Responsible for all Aspect and/or Evolia updates impacting future schedules which includes scheduling coaching, team meetings, training and shift trades.
• Responsible for vacation selection and vacation changes for agents.
• Work in partnership with the Workforce Management Supervisor to analyze and assess vacation allotments for teams under WFM responsibility.
• Attend all applicable Scheduling and forecasting meetings and take action items as required from these meetings.
• Support the management team with implementation of new initiatives and projects from a real time perspective.
• Analyze staffing and routing changes based on observations with the ability to make recommendations to your immediate supervisor, in a professional and positive manner.
• Manage and respond to all email received in the inbox in a timely and professional manner.
• Use available personal protective equipment at all times, and comply with all Health & Safety instructions, guidelines, policies and procedures issued by the Company.
• Constantly attentive and responsive to both external and internal customers’ needs and assist in the resolution of any issues or concerns in a timely and professional manner while ensuring that the solution meets the customer’s needs.

Analyst jobs in West Virginia

See all jobs on JobTailor