Agent

• Review title and land rights, licenses, leases, permits, and other documents related to service easements
• Conduct negotiations with landowners or their designees as needed
• Conduct site visits as needed
• Review title and service easement exhibits
• Liaise with internal and external stakeholders regarding service easements
• Manage transaction administration from file opening through submission for review
• Report transaction progress during bi-weekly team meetings
• Review and record completed service easements
• Comply with corporate health and safety policies
• Perform other assigned or required duties

Right-of-Way Agent negotiating land easements for ERM, a global sustainability consultancy

Right-of-Way Agent – Field Based

Right-of-Way Agent negotiating and documenting service easements for ERM, a global sustainability consultancy.
Managing landowner negotiations, site visits, title reviews, and transaction administration across New Jersey and Pennsylvania.

• Communicate with customers via live chat to assist with inquiries, troubleshoot problems, and ensure a positive experience.
• Manage multiple chat conversations simultaneously while maintaining accuracy and efficiency.
• Accurately document chat interactions, including key details and any necessary follow-up actions.
• Collaborate remotely with team members to share insights and support continuous improvement.
• Uphold a professional and courteous tone in all customer communications.
• Adhere to internal protocols and service standards to ensure quality and consistency.

Live Chat Agent providing customer support and assistance remotely.

Live Chat Agent

Live Chat Agent role at Qureos Inc engaging with customers through live chat. Providing exceptional service experience and resolving inquiries with flexible hours.

• Agents at Acumen embody the organization’s mission of facilitating freedom, choice and opportunity for individuals with disabilities and their families.
• Agents are responsible for growing Acumen’s presence in the self-directed community within their state, supporting clients through their lifecycle with the organization, and ensuring contract compliance.
• The Agent Supervisor will also act in a leadership and supervisory role, serving as a subject matter expert for all other Agents of their respective state team, providing training when needed and identifying and implementing process improvements for increased efficiency of day to day operations.
• Monitors the accuracy of existing program fact sheets and recommends updates when errors are identified.
• Processes assigned Agent tasks and monitors timely and thorough completion of tasks assigned to Agents.
• Organizes and monitors the state-specific Maintenance work queue area for maximum team efficiency.
• Monitors quality and efficiency of individual Agent work and addresses areas of quality improvement and inefficiency with Agents as needed.
• Analyzes escalated issues and assists the team in developing proactive processes for efficient and effective resolution of future occurrences.
• Identifies areas where individual or team training is needed and conveys this information as well as a proposed training plan to Executive Director.
• Ensures team’s accurate input of all relevant data and works to develop remediation and/or Corrective Action Plans as needed.
• Conducts quality checks on outbound and inbound communication, processes and maintenance and addresses issues as required.

Agent Supervisor facilitating growth in self-directed community for Acumen

Agent Supervisor

Agent Supervisor facilitating growth in self-directed community for Acumen. Supervising agents while ensuring compliance and efficiency in operations.

• Provides excellent quality customer service to our members and/or providers relating to all aspects of member/provider questions and issues such as eligibility, benefits, claims process, escalations, and product questions, etc.
• May include but is not limited to inbound/outbound calls/emails/chats, onsite/remote/virtual/field location, on behalf of CCO.
• Meets/Exceeds all performance KPIs including but not limited to quality, productivity, and dependability
• Follows established policies and procedures to ensure member and provider issues are addressed timely and accurately
• Identifies and de-escalate situations where member/provider is upset and provides resolution for their issue.

CCO Service Agent responsible for providing exceptional customer experience in a remote setting

CCO Service Agent

CCO Service Agent focusing on member and provider inquiries in a customer-centered environment. Role involves addressing complex inquiries and ensuring compliance with regulatory requirements.

• Marshall aircraft upon arrival and departure.
• Load and unload baggage and cargo on and off aircraft.
• Safely drive and operate ground support equipment, including belt loaders and tugs to pick-up and deliver baggage and cargo between the terminal and aircraft.
• Perform ground service functions, such as connecting/removing ground power and ground start units and water service.
• Perform aircraft pushback, wing walking and related guide man functions.
• Maintain a secure work environment.

Ramp Service Agent responsible for essential ramp service tasks in cargo handling

Ramp Agent

Ramp Service Agent responsible for loading, unloading, and assisting with ground services at airports. Joining Worldwide Flight Services family to contribute to timely deliveries and safe operations.

• Help seniors find the right Medicare coverage
• Grow your business with the full support of the team
• Use cutting-edge tools and technology for medical consultations
• Assist clients with insurance issues and provider selection

Independent Medicare Agent helping seniors navigate Medicare coverage

Independent Medicare Agent

Independent Medicare Agent supporting seniors in finding Medicare coverage while building business with full team support. Utilizes modern tools for seamless sales processes and client service.

• Interact with current or prospective Members via voice and email with professionalism, positivity, and personality.
• Use your agency to resolve inquiries regarding returns, tracking, and order modifications without a script to lean on.
• Once you master the foundational skills, you’ll have the opportunity to handle more complex situations and move into alternate channels like messaging or social media.
• Must be willing to work any shift Monday through Sunday 9am-9pm EST.

Member Services Agent handling customer inquiries remotely for Rue Gilt Groupe

Member Services Agent

Member Services Agent handling customer inquiries remotely for Rue Gilt Groupe. Advocating for members, resolving issues, and ensuring positive service experiences.

Agent jobs in New Jersey

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