Affiliate Manager

• Own partner onboarding, activation, and acceleration across assigned regions and segments, reducing time-to-activation and improving partner time-to-revenue.
• Identify bottlenecks in the onboarding and activation journey, monitor partner progress, document findings, and create training materials and process improvements that increase partner productivity and win rates.
• Collaborate with Partner Specialists, Sales, Commercial Excellence, Pricing, Legal, and cross-functional stakeholders to resolve partner issues and embed scalable activation practices into day-to-day operations.
• Support pricing analyses for new, renewal, and upsell/cross-sell offerings in partnership channels, leveraging regional partner and market insights to drive competitive advantage.
• Contribute to the development and maintenance of PAAT playbooks, SOPs, and workflows, fostering a culture of partnership, innovation, and continuous improvement.
• Work effectively across cultures and multiple time zones alongside US-based P&A leadership and regional counterparts in NAMER and Europe.
• Support the Senior Director, PAAT on special projects and contribute to the ongoing evolution of the P&A Strategy & Operations operating model.

Partner Activation Specialist

• Respond timely and empathetically to all our customer’s needs and requests
• Document and update systems and processes if needed
• Serve as the key point of contact for operational requirements for Small Accounts
• Provide best in class service for key accounts
• Execute account’s fleet management policy
• Resolve in a timely manner customer requirements
• Generate extraordinary Follow Up
• Execute Element’s value proposition for fleet administration
• Support Element’s culture One team = One Element

Partner

• Respond to creator inquiries using approved messaging templates.
• Support creators with questions related to campaigns, samples, commissions, and account information.
• Escalate complex or sensitive issues to the appropriate team members.
• Review and process creator sample requests.
• Approve or decline requests based on established brand guidelines.
• Maintain clean and organized approval queues.
• Evaluate creators for brand fit, content quality, engagement, and compliance.
• Review submitted content to ensure it aligns with campaign requirements.
• Identify and escalate potential brand safety or compliance concerns.
• Send creator outreach messages and campaign invitations.
• Track creator responses and assist with campaign coordination.
• Support active affiliate campaigns and ensure timely follow-up.
• Monitor assigned TikTok Shop accounts and complete daily operational tasks.
• Keep workflows, trackers, and account information organized and current.
• Communicate blockers and workload concerns proactively.

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