Affiliate Manager

• The Site Care Partner is the main point of contact for investigative sites to develop and maintain site relationships and to drive efficient operational delivery with high quality
• Supports processes to optimize country & site selection activities and leads site start-up activities through activation
• Verifies the process of obtaining informed consent has been adequately performed and documented for each subject/patient as required/appropriate.
• Demonstrates diligence in protecting the confidentiality of each subject/patient.
• Assesses factors that might affect subject/patient’s safety and clinical data integrity at an investigator/physician site such as protocol deviation/violations and pharmacovigilance issues.
• Leads site management from start up, conduct, and closeout including site recruitment planning and delivery
• Acts as operational point of contact for site-level questions, liaising with and escalating to appropriate team members
• Acts as a local/country Subject Matter Expert for regulations and operational implementation
• Understands project scope, budgets, and timelines for own and others’ activities in the clinical team; manages site-level activities / communication to ensure project objectives, deliverables and timelines are met.
• Must be able to quickly adapt to changing priorities to achieve goals / targets.
• Prepares for and attends Investigator Meetings and/or sponsor face to face meetings.
• Participates in and may lead global clinical monitoring/project staff meetings (inclusive of Sponsor representation, as applicable) and attends clinical training sessions according to the project specific requirements.
• Provides guidance at the site and project level towards audit readiness standards and supports preparation for audit and required follow-up actions.

Site Care Partner, Senior CRA - Sponsor Dedicated

• Enhance Financial Performance: Propose process improvements and automations for efficiency; ensure compliance with all procedures.
• Business Partnership: Collaborate with sales teams to address customer issues; master product knowledge.
• Order Management: Process and manage orders from receipt to delivery; address issues promptly and inform management of significant deviations.
• Customer Relations: Respond to customer queries and resolve disputes related to deliveries, returns, and pricing.
• Effective Management: Analyse KPIs with the team leader; ensure team training during absences.
• Team Development: Share skills and knowledge to foster continuous improvement and team spirit.

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Site Care Partner, Senior CRA - Sponsor Dedicated

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