Advocate

• Welcoming and attending to the needs of all patients
• Creating a positive front office patient experience
• Managing expectations while demonstrating compassion and respect
• Assisting in the delivery of patient-focused care
• Demonstrating excellent communication and problem-solving skills

Patient Services Advocate attending to patient needs and creating front office experiences

Patient Services Advocate II – Dental

Patient Services Advocate welcoming patients and attending to their needs to create positive front office experiences. Assisting the healthcare team with patient-focused care and communication skills.

• Assisting and educating employers with managing their Workers’ Compensation claims
• Engage with claims examiners to ensure best practices for optimal results
• Analyzing loss runs and claim handler status reports
• Strategizing and negotiating to move cases to resolution
• Documenting results, trends and outcomes
• Creating professional deliverables via Salesforce
• Analysis of Experience Rating Forms
• Calculating X-Mod forecasts
• Knowledge of the basis for WCIRB recalculation opportunities
• Daily interaction with multiple employers, claim examiners and insurance brokers
• Strict organizational ability to set and adhere to tight diaries
• Consistent follow up and report scheduling
• Leading and facilitating in-person or telephonic claims reviews
• Interpreting and summarizing data for employers

Advocate assisting employers in managing Workers’ Compensation claims

Workers Compensation Claims Management Advocate

Advocate assisting employers with Workers’ Compensation claims and engaging claims examiners for optimal results. Involves analysis, strategy negotiation, and creating professional deliverables.

• Work with the Program Coordinator to support and place Peer Support Specialists with mental health and recovery providers
• Active recruitment of potential participants in collaboration with health partners
• Conduct online interviews with participants
• Facilitate group meetings throughout the recruitment, training, and placement processes
• Support participants through mentorship and monitor individual progress
• Collaborate with community partners for placement sites
• Document all client interactions into the LMS
• Coordinate meetings for participants and graduates

Peer Support Advocate supporting participants in mental health recovery programs

Peer Support Advocate

Peer Support Advocate role supporting participants with mental health recovery and placement as Peer Support Specialists. Collaborating with community partners and providing ongoing support and mentorship.

Advocate jobs in California

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Patient Services Advocate II – Dental

Workers Compensation Claims Management Advocate

Peer Support Advocate